022- 7 Ways To Say "I'm Sorry" by Anna Wall and Rohit Rohila document.createElement('audio');http://media.blubrry.com/cmpodcast/www.creatingmotivation.com/wp-content/uploads/2018/07/CM-022-7-Steps-To-Say-I-Am-Sorry.mp3 SHOW DESCRIPTIONThe other night I was supposed to meet with a person that I am coaching at I finally got a text message around That’s it, no real apology, no real explanation. How likely do you think I am to work with this person again?I started thinking about how little apologies mean because of how little thought goes into them. How many times a day do you hear, “I’m sorry” said with no emotion or sincerity? Here are 7 points to include in a sincere apology:Be sincere in your apology– “I’m sincerely sorry…”What you did– “That I missed our meeting.”Why you did it, don’t justify by using the word ‘because’– “I had fallen asleep when I got home from work.”How the other person felt– “I know that you must be feeling that I am not reliable…”How it impacted the other person- “And that you wasted a lot of time waiting for me…”Tell them how you can fix it– “But I would really appreciate it if you gave me another chance.”Apologize again and why– “I really am sorry I missed our meeting”Can you see the difference? Do you think I would work with this person again if they had given me that response? Of course I would because they just let me know that they value my time and want to put forth the effort to make things right. Also, having a sincere apology that explains what happens and how to fix things also does wonders when it comes to defusing a volatile situation. Have you subscribed to Creating Motivation on iTunes, Google Play, or Stitcher yet? The post 022- 7 Steps To Say “I’m Sorry” appeared first on Creating Motivation.