In this podcast, Dominique is joined by Jordan Gustus, a branding designer,  to share her knowledge on branding to create a luxury customer experience. Jordan helps female entrepreneurs get rid of their brand shame,  making experts look experts online. People need to see that you are the professional that you say that you are. How we present ourselves online is very important. With the amazing knowledge shared in this episode, you’ll confidently be ready to level up your branding!   Instagram: https://www.instagram.com/thejordanariel/  https://www.instagram.com/thecollegepreneur/ Twitter: @thejordanariel | @thecollegepreneur Websites: thejordanariel.com | thecollegepreneur.com

In this episode, Dominique brings Bree Johnson to share some major tips for digital marketing. What is digital marketing? How to use digital marketing? These questions and more will be explained throughout this episode.  If you’re looking to level up your customer service experience, dominate at digital marketing, and increase your revenue, this is the perfect podcast for you! https://www.instagram.com/thebreejohnson/

In this episode, Dominique talks about if hiring team members hurt your business. She also talks about how you can properly hire and train people. As a business owner, who you hire to represent your business has a huge impact on your customer service.  You can train anybody to do any job. You need to be looking into people to make sure that their personality and their moral compasses align with the mission and values that you have in your business. If you’re looking for business advice on how to provide great customer service and level up your business, this is the podcast for you!

In this episode, Dominique is joined by Raevyn Hokett, a serial entrepreneur, to share her story and some tips on being a mompreneur. Raevyn shares her story of being a business coach, then letting go of coaching to focus on being a mother. Now she has passive income and became a serial entrepreneur all while being a mother!  Some huge takeaways from this episode are: the power of practicing good customer service, how to get great referrals, obedience with God, the importance of setting boundaries, and building a great support system.  If you are a stay at home and looking for ways to build passive income online, or looking to start your own business as a mom, this episode is packed with tips and advice for you and your journey! Raevyn’s Website: www.raevyn.co

Thank you so much for a great season 1! Dominique shares her favorite and most valuable lessons learned from her doing season 1 of the Creating A Buzzworthy Business podcast!  Throughout this season she gave so many tips for customer service, how businesses owners can provide great luxury customer service, the importance of delegating tasks, and more! If you are a business owner who wants to level up their services, customer service, and all areas of your business, this whole season is a great tool!  She shares that through her first season, she learned so much about adversity, staying the course, and staying true to your authentic self!

In this podcast, Dominique shares how business owners can strategically use testimonials for prospective clients. It’s a very powerful tool that can convert prospects into happy clients.  This episode shares tips like how giving enough information will help the client decide if they want to work with your business and it also gives you the certainty that the clients that will come to you is 95% decided to work with you already, which makes it easier for your business.  How to get amazing client testimonials? How to win over prospective clients? How to have a powerful sales call? All of these questions will be answered in this episode!

In this episode, Dominique talks about setting the tone from the start within your business around the customer experience. As business owners, you should not only focus on how much sales you make but how the customers experience the business. Dominique explains why the onboarding experience is so important to the customer and to the business owner.  She also shares three things that you can implement in your business to have a great onboarding experience for your clients or customers.  One huge reminder for business owners is to make sure your clients are not just numbers to you. Don't get caught up in wanting to just make sales. By the end of this episode, you’ll know exactly what to do to have an outstanding onboarding experience. 

In this episode, Dominique chats with Brandy Mabra to share her knowledge on how to become a CEO of your business. Brandy is a business coach, a strategist, and is the CEO of Savvy Clover Coaching and Consulting Company. Dominique and Brandy talk about being a leader, doing your business in a purposeful way and implementing great customer experience. Many impactful business topics are discussed into today’s interview including: how important leadership is in being a CEO, foundations and principles for your business, 3 suggestions on maximizing your CEO mindset, how important is having systems and automations in your business and how will it speak to the client experience,  and six pillars of business!  https://www.instagram.com/savvyclovercoaching/

What can you implement in your business right now that will help you deal with a higher demand? In this episode, Dominique talks to black owned business owners.  We have been faced with another yet tragic experience for the black and brown community with the recent events involving George Floyd being murdered by the police officers in Minnesota. There has been an outrage in the black community due to being fed up with systemic oppression and racism. We have come together now more than we have ever to get justice that we deserve.  She is using this podcast today to specifically talk to the black and brown community to make sure your businesses are prepared for an influx of support.  People are still scheming and raising their prices by the person just to make an extra dollar. This is not the time for us to be making mistakes. This is not the time for us to be hustling just to make that quick extra dollar. We have to be strategic about how we are operating in our businesses at this time.  We should be operating on an elevated level to where our customer experience and on how we deliver our products and services is on 10. That way anybody would want to do business with us. Stop playing small, stop winging it. Assess your business and how it runs. Rise above the stereotypes.

In this episode, Dominique speaks on the importance of making sure your business can still show up, even when you can't show up for yourself. Entrepreneurship is a roller coaster, and currently, Dominique is experiencing the down side of trying to balance many responsibilities,  but even though she’s not feeling well, she’s ready to share some of her tips on how to overcome these trials. One important message for her audience is what to do when you feel unmotivated as a business owner so that it doesn’t negatively affect your business, reviews, work of mouth, and referrals. Another big takeaway from this episode is the importance of automating as much of your business as possible to avoid that burnout. Listen to the full episode for advice on how to handle the lows of entrepreneurship and being a business owner.