On today's show, we discuss what it means to have a fearless culture in your organization.
Gustavo Razzetti is CEO and founder of Fearless Culture, a culture design consultancy that helps teams do the best work of their lives. For more than 20 years, Razzetti has helped leaders from Fortune 500s, startups, nonprofits, and everything in between on every continent but Antartica. Gustavo is also the creator of the Culture Design Canvas, a framework used by thousands of teams and organizations across the world to map, assess, and design their culture.
A prolific writer and author of four books on culture change, Gustavo’s insights have been featured in The New York Times, Psychology Today, Forbes, BBC, and Fortune, among others.
Gustavo loves to share his knowledge and advice to help make successful leaders and a great work culture.
Key Takeaways:
What does it mean to have a fearless culture?
A fearless culture is not the absence of fear. Fear should be a signal, rather than a barrier. We want a culture where we are courageous despite fear.
Cultures are difficult to influence and change. How do we go about designing this culture?
Design doesn't mean control. Human nature is to resist control. What we can do is define certain parameters or guidelines that people can operate freely within.
How can you turn around a toxic culture?
First, define what pieces are truly toxic. Toxicity should be addressed at the senior level. What behaviors are we modeling or tolerating? Consistently identify the behaviors we reward vs the behaviors we punish. The rewarded behaviors should mirror the stated company values.
What are some of the biggest challenges companies face in implementing their design?
- Most leaders are not taught to build culture, so they are unprepared.
- There is often a gap between what leaders see and think about their culture and the reality that employees experience.
- It's a process that takes a lot of effort and time.
How does influencing your culture change when talking about remote organizations?
Remote not Distant is a book I just wrote about the remote workforce. Remote workers value freedom and flexibility. Collaboration time needs to be scheduled and prioritized with remote workers. In this scenario, the office will be an off-site for collaboration and building culture, not the place where most of the work gets done.
Connect with Gustavo Razzetti
Email: [email protected]
Website: https://www.fearlessculture.design/
LinkedIn: https://www.linkedin.com/in/gustavo razzetti/
Facebook: https://www.facebook.com/gusrazzetti/
Twitter: @gusrazzetti
Link to Book: Get your copy of “Remote, Not Distant”
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