Are your clients afraid of the Coronavirus and what it might do to their health and their wealth?
This episode of Conversations About Conversations is for client-facing professionals in the financial services industry who are currently dealing with fearful clients.
The content includes the specific advice I provide to the individuals I coach and mentor—how to handle an emotional conversation using a conversation structure.
After 25 years in the financial services industry, I know that these are the conversations that make a major difference. They are essential to retaining clients and demonstrating your worth.
Handling your conversations in a professional and expert fashion gives you the greatest likelihood of attaining optimal results. Winging it doesn’t work. Having and executing a plan does.
…..
CONTACT [email protected]
Conversations About Conversations – Episode 118