In this episode, Simon Goode explores a real-life case study of a client requesting a discount for mediation services, analyzing the situation using conflict resolution frameworks. He breaks down the negotiation through the five types of conflict—value, data, interest, structure, and relationship—and discusses strategies like collaboration, compromise, and assertiveness. Simon Goode emphasizes the importance of considering one's alternatives (BATNA) and maintaining clear boundaries when respo...

How to Handle Aggressive Timelines and Interdepartmental Tensions at Work

Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.