00:00 Conflict Skills Podcast: Avoiding Common Conflict Mistakes.04:07 Remaining calm can influence others' behavior.07:20 People react defensively when put on spot.12:35 Reduce perceived pressure for better conflict resolution.15:52 Encourage collaboration, flexibility, and understanding in conflict.17:07 Exploring solutions leads to positive change.

Conflict Skills Podcast: Avoiding Common Conflict Mistakes.04:07 Remaining calm can influence others' behavior.07:20 People react defensively when put on spot.12:35 Reduce perceived pressure for better conflict resolution.15:52 Encourage collaboration, flexibility, and understanding in conflict.17:07 Exploring solutions leads to positive change.

Learn Conflict Resolution skills from an Accredited Mediator & Dispute Resolution Practitioner. 

In this podcast, I provide practical tools to deal with conflict. Navigate situations with confidence so that you can resolve issues and shift things forward.