<div>In this episode I talk about the following topics:&nbsp;</div><ul><li>Problems with emotion and conflict</li><li>Why do we have emotions - what's the use?&nbsp;</li><li>Emotions 'head' and 'body' components</li><li>Underneath the anger</li><li>Managing your own emotions&nbsp;</li><li>Managing other people's emotions</li><li>Recognising the ebb and flow - alignment and integration</li></ul><div><br></div><div><br></div>

How To Say 'No'

Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.