CompTIA Sharkbytes
CompTIA Sharkbytes
Alan Shark
Listen in to Dr. Alan Shark’s interviews with city and county technology leaders from across the nation. The focus of the series is on technology leadership from emergency response, the ever-evolving role of 5G networks, digital service delivery, citizen-facing communications, emerging tech, as well as future professional development requirements.
Season 3: Episode 11: The Last Episode??
Season 3: Episode 11: The Last Episode??Final thoughts as CompTIA Sharkbytes ends and Sharkbytes continues as Sharkbytes.Net. Host and moderator Alan Shark explains.
May 31, 2023
2 min
Video
Season 3: Episode 10: A State & Local Government Technologist Views from Many Lenses
Season 3: Episode 10, May 18A conversation with Eric Skomra, State & Local Government Chief Technology & Innovation Strategist Central US and Canada, for Dell EMC. Eric has a unique view of the state and local technology having served as the CIO for a city, a county, a hospital, as well as CIO for the largest county in Ohio at Franklin County Data Center. He also was the state CIO for the State of Ohio Medicaid Agency. Add to all his public sector experience he has spend some time in the private sector as well.
May 17, 2023
18 min
Video
Season 3: Episode 9, May 4: Managing Managed Service Providers
A conversation with Kerry Goode, Chief Information Officer, and DeWayne Kendall, Chief Technology Officer, for the City of Durham, North CarolinaKerry and DeWayne share how they perfected a working model that initially was designed to address key IT staff shortages and has grown to much more. Originally a presentation at PTI’s recent Local Government CIO & Tech Leader Summit, this presentation was so interesting it was converted into a Sharkbytes.Net podcast. What they did for the City of Durham can serve as a dynamic model for all local governments to emulate.
May 4, 2023
Season 3, Episode 8: Truth and Consequences – Disinformation and Misinformation
A conversation with Dr. David Bray, Distinguished Fellow at the non-partisan Stimson Center as well as non-resident Distinguished fellow, Business Executives for National Security, and former CIO of the Federal Communications Commission. Dr. Bray served as the Chief Information Officer for the Federal Communications Commission (FCC) for 4+ years where he witnessed first-hand the problems of disinformation and the rise of botnets and “cyborgs” – hybrid human and AI posters of disinformation that was deployed to negatively impact public policymaking. His work today continues to address tackling disinformation online, especially given he has provided great insight to the federal government through numerous high-level engagements on how innovative approaches to AI and algorithms could improve organizational adaptability and agility. He is a proven collaborator, writer, speaker, and thought/action leader.
Apr 19, 2023
27 min
Season 3: Episode 7, April 5: New York City 311 Call Center Celebrates Twenty Years with 524 million Calls and More.
A Conversation with Joe Morrisroe, Deputy Commissioner and Executive Director, NYC311, Office of Technology and Innovation - City of New York.New York City Mayor Eric Adams recently celebrated the 20th anniversary of the launch of New York City's 311 service, the platform that provides New Yorkers seeking information and assistance from the city agencies direct answers and support to their needs. Since it launched in March 2003, 311 has received more than 525 million contacts — through phone calls, texts, social media posts, website submissions, chat support, and a mobile app. Joe Morrisroe has provided the leadership and vision and is responsible for the growth and evolution of the 311 Center for nearly 17 years.
Apr 5, 2023
28 min