Do you have an employee handbook, or manual that contains protocols, ground rules, and operational guidelines for your practice?The next question is, where did it come from?Kara Kelley is a dental HR expert, and she's seen and heard it all. She is the founder of Clinical HR, and helps dental practices set strategic goals, draft employee handbooks, and develop pay structures.Kara prides herself on turning dental practice owners into dental practice leaders, and her guidance is vital to avoiding mistakes in hiring and employment protocols.In her work, she's found that many practices are guided by poorly written or dated guidelines. There was the practice that simply used the handbook left by the previous owner. As Kara explains to Samantha Jones (with a colorful story or two!), operating this way can lead to serious legal trouble.In this episode, Kara shares some great reminders about responsible communication, and keeping all of your employment guidelines in check.Give it a listen, and don't forget to check out her website: www.clinicalhr.com.