In which we consider that companies generate more client loyalty and more sales if they’ve developed and managed their sales teams to specific client experience standards.

In which we are reminded that advising, earning trust, and generating value beyond our products involves looking beyond the needs our products address.

In which we are encouraged to explore the bigger picture of what our clients seek to maximize or minimize in purchasing our services.

Want to be the "go to" person for your clients when they need something? Watch for some tips from Nick Miller, president of the bank sales training and consulting firm, Clarity Advantage. http://www.clarityadvantage.com

In which we are reminded: Look up, from time to time, and engage with the people around us. No telling who we will meet.

In which we are encouraged to plan, then track and manage, our sales activities to boost our chances of hitting goals.

In which we are reminded: Find a niche and specialize… or get smoked.

In which we are reminded that buyers have so many choices that, no matter how much work we invest in differentiating the details of our products, they remember only one or two IF they distinctly stand out.

In which we are reminded to “follow the check list” as we’re closing sales or finishing projects.

In which we are reminded to tell the best parts of our story (i.e. our results, our value) first in three (or fewer) simple sentences.