Channel Chat Podcast
Channel Chat Podcast
Marc Sumner - CEO @ Robertson Sumner Ltd | Channel Chat
#274 Lewis Dick and Justin Griffiths: Stay relevant - or lose the deal.
32 minutes Posted Apr 14, 2026 at 8:11 am.
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Show notes

Marc Sumner is joined by Justin Griffiths (RVP UK and Ireland) and Lewis Dick (Alliances Director) from Infinigate for a sharp, honest look at how the IT channel is shifting - and what partners must do to stay relevant. 

They break down the rise of MSPs, the move toward services-led revenue, and why so many VARs are losing ground to more specialised players. From AI-driven complexity to the talent gap, Justin and Lewis share what they're seeing across the ecosystem right now. 

Topics include: 

  • Why specialist MSPs/MSSPs are taking market share
  • The services boom - and why most partners are behind
  • How AI and automation are changing customer expectations
  • The talent challenge and the danger of "sink or swim" onboarding 
  • What vendors really want from distribution in 2026 
  • How infinigate chooses which vendors to back
  • Why relevance now requires reinvention, not repetition

A fast-paced, practical conversation for VARs, MSPs, vendors and distributors who want to understand where the channel is heading next.