FreshBooks is a Canadian ISV helping businesses to get paid quickly, now leveraging integration with Microsoft products and available at Microsoft Azure Marketplace. Come learn more about it with James Nicholson, Channel Strategy for FreshBooks, and Rani Pendse, Microsoft Partner Development Manager for ISVs. Watch on YouTube: https://lnkd.in/g95JcGg Watch on Instagram: https://lnkd.in/ggmaURW Listen on Spotify: https://lnkd.in/gx_gjze Listen on Apple Podcast: https://lnkd.in/gvTY5at Listen on Google Podcast: https://lnkd.in/gGDr2j6 Caught by Surprise - June 23, 2021 - www.caughtbysurprise.ca

“Expect what I call 'PDM as a Service for unmanaged Partners'. This is what Pax8 is providing." - Nick Heddy - Chief Revenue Officer, Pax8 In this interview Nick talks about Pax8 as an innovative Indirect Provider in USA and Canada, offering a robust marketplace fully integrated with other technologies complementing Microsoft, while also providing valuable Customer insights to help Partners drive powerful Digital Transformation. Full episode on YouTube and Podcast. Watch on YouTube: https://lnkd.in/g95JcGg Watch on Instagram: https://lnkd.in/ggmaURW Listen on Spotify: https://lnkd.in/gx_gjze Listen on Apple Podcast: https://lnkd.in/gvTY5at Listen on Google Podcast: https://lnkd.in/gGDr2j6 Caught by Surprise - March 10, 2021 - www.caughtbysurprise.ca

This video was showcased on Citytv Breakfast Television a few times, giving the audience a real life experience how Microsoft Teams integrates seamless on the background with other technologies used during the show everyday, powered by Rogers for Business. Full version available on YouTube and Podcast: Watch on YouTube: https://lnkd.in/g95JcGg Watch on Instagram: https://lnkd.in/ggmaURW Listen on Spotify: https://lnkd.in/gx_gjze Listen on Apple Podcast: https://lnkd.in/gvTY5at Listen on Google Podcast: https://lnkd.in/gGDr2j6 Gui Carvalhal - Caught by Surprise February 11, 2021 - www.caughtbysurprise.ca

In this interview, Stephen and Gui share the stage to talk about CDW super powers and what they have for Sales and Services practices to represent Microsoft for Customers of any size across Canada. From Surface, Modern Workplace, Azure, Security and much more!

"Sherweb is coming from being a Managed Services Provider. We are good on serving End Customers through our Partner ecosystem." - Marc-André Fontaine - VP Sales & Marketing, Sherweb In this interview, Marc-André talks about Sherweb value proposition to its MSP Partner community in 4 different pillars and how this help them to get better in Marketing and Sales. He also invites all MSPs in Canada to join Sherweb Accelerate Virtual Event happening now in October 21 and 22. Watch on YouTube: https://lnkd.in/g95JcGg Watch on Instagram: https://lnkd.in/ggmaURW Listen on Spotify: https://lnkd.in/gx_gjze Listen on Apple Podcast: https://lnkd.in/gvTY5at Listen on Google Podcast: https://lnkd.in/gGDr2j6 Caught by Surprise - October 7, 2020 - www.caughtbysurprise.ca

“We leverage the Microsoft Partner ecosystem to provide a complete set of solution to our Customers, providing value across the Microsoft portfolio.” - Jean-Philippe Couture - VP Innovation, Informatique ProContact (now ITI) In this interview, JP talks about how Informatique ProContact, a reference in IT in the Quebec region, became ITI. He explains about the impact of his people in a 300 employees organization, how cloud solutions can become tangible when embedded into Surface devices, and how the Microsoft Partner ecosystem helps ITI to bring the right business solution to their Customers. Watch on YouTube: https://lnkd.in/g95JcGg Watch on Instagram: https://lnkd.in/ggmaURW Listen on Spotify: https://lnkd.in/gx_gjze Listen on Apple Podcast: https://lnkd.in/gvTY5at Listen on Google Podcast: https://lnkd.in/gGDr2j6 Caught by Surprise - September 9, 2020 - www.caughtbysurprise.ca

“A big Thank You to all Scale Partners. I could not be more proud to this channel. This Channel is showing how we can be impactful in Enterprise, Corporate Accounts and SMB.” - Gui Carvalhal - Scale Partners Director, Microsoft Canada In this episode I talk about the amazing Scale Partners we have in Canada and the deserved recognition they received for their performance in the Microsoft fiscal year 2020. Softchoice, Ingram Micro, Insight were the big winners, alongside Compugen Inc, Long View Systems, CDW, Sherweb that made to the finals. Official blog post: https://lnkd.in/guybS6t Watch on YouTube: https://lnkd.in/g95JcGg Watch on Instagram: https://lnkd.in/ggmaURW Listen on Spotify: https://lnkd.in/gx_gjze Listen on Apple Podcast: https://lnkd.in/gvTY5at Listen on Google Podcast: https://lnkd.in/gGDr2j6 Caught by Surprise - July 23, 2020 - www.caughtbysurprise.ca

“With Microsoft Inspire going digital and free, in one week of registration we already have twice of those attending last year.” - Heather Stephenson - Partner Program Manager, Microsoft Canada In this interview, Heather talks about Microsoft Inspire for Canadian Partners. From IMPACT Awards, to the Canadian General Session, Heather works day and night to bring us the best content and the best experience for this 2 days event. Canada Keynote & Awards Celebration will happen on July 22 at 1:15PM EST, which is part of the first ever Microsoft Inspire Digital Event! During this session you will hear about Microsoft’s direction for FY21. Watch on YouTube: https://lnkd.in/g95JcGg Watch on Instagram: https://lnkd.in/ggmaURW Listen on Spotify: https://lnkd.in/gx_gjze Listen on Apple Podcast: https://lnkd.in/gvTY5at Listen on Google Podcast: https://lnkd.in/gGDr2j6 Caught by Surprise - July 7, 2020 - www.caughtbysurprise.ca

“There is no reason to ask someone else to explain their culture to you. You should try to immerse yourself in that culture and come up to them and talk about it.” - Gaelan Love (he/him) - Product Marketing Lead, Microsoft Canada In this #diversityandinclusion interview, Gaelan talks about PRIDE. Nobody better than him to give us some advice on how to become a better ally and kick off this conversation with the LGBTQ community. At Microsoft, Gaelan founded GLEAM (Gay and Lesbian Employees at Microsoft), which expanded to embrace Bisexual, Transgenders and the entire LGBTQ+ community. One of his recommendations was to watch RuPaul’s Drag Race: Battle of the Seasons. Watch on YouTube: https://lnkd.in/g95JcGg Watch on Instagram: https://lnkd.in/ggmaURW Listen on Spotify: https://lnkd.in/gx_gjze Listen on Apple Podcast: https://lnkd.in/gvTY5at Listen on Google Podcast: https://lnkd.in/gGDr2j6 Caught by Surprise - June 30, 2020 - www.caughtbysurprise.ca

“40% of our clients were still in the midst of making the transition to Cloud. We are upwards now to about 83%.” - Tony Colucci - Founding Partner, Kilobytes Data Solutions Inc. In this interview, hosted by Ken McKenzie, Tony talks about Kilobytes, a long standing Microsoft Partner in Canada working as System Integrator and Managed Services Provider. For decades they have been helping Enterprise and Midsize customers to take the best of Microsoft solutions. Like everyone else, they are seeing a big spike on demands to move infrastructure and business solutions into Azure, as well as adopting Microsoft 365 and Microsoft Teams. Watch on YouTube: https://lnkd.in/g95JcGg Watch on Instagram: https://lnkd.in/ggmaURW Listen on Spotify: https://lnkd.in/gx_gjze Listen on Apple Podcast: https://lnkd.in/gvTY5at Listen on Google Podcast: https://lnkd.in/gGDr2j6 Caught by Surprise - June 23, 2020 - www.caughtbysurprise.ca