Show notes
What’s the secret to scaling a pharmacy while keeping customers first? In this episode of the Catalyst Pharmacy Podcast, Gifthealth’s Amy Edzkowski and Erin Simmons share how their platform has grown from start-up to serving over 200,000 patients. Joined by co-host Hemal Desai, they discuss how Gifthealth uses smart technology, direct-to-consumer delivery, and API automation to make complex medication regimens simpler for patients and providers. Plus, they share insights on managing rapid growth, handling hiring surges, and maintaining personalized patient care in a fast-paced business model. If you want to thrive in pharmacy’s fast lane, don’t miss this one. 00:40 – Why Gifthealth Is a Unique Guest 02:15 – Meet Amy & Erin: Gifthealth’s Operations & Product Leads 06:15 – What Is Gifthealth? Business Model & National Reach 10:18 – Helping Patients Access High-Cost Meds Affordably 13:52 – Scaling Fast: APIs, Automation & Efficiency 18:05 – 200K+ Patients & Building a Collaborative Culture 21:15 – Hiring in Hypergrowth: How They Staff Quickly 25:00 – Solving Last-Mile Delivery with Tech 27:30 – Keeping Patients Connected Through Notifications 31:45 – Prescribables Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest: Amy Edzkowski | Vice President of Operations & Erin Simmons | Senior Product Manager, Operation Technology Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
