Cat &amp; Cloud Podcast
Cat &amp; Cloud Coffee www.catandcloud.com/
Specialty Coffee Ambassador: Meeting Guests Where They Are - Ep# 438


EPISODE SUMMARY
Chris, Jared, and Casey dig into a classic specialty coffee problem: the gap between
“coffee nerd language” and what customers actually need to have a great experience.
They unpack why trust and hospitality come before origin stories and point scores, and
how to guide people with simple, confidence-building choices instead of overwhelm.
Alo...

On-Stage, Off-Stage: Why Owners Stand in Line (And Other Hospitality Go’s & No-Go’s) - Ep# 439

Chris Baca and Jared Truby are professional Baristas and are here to introduce the world to Specialty Coffee! From placing in the finals of the United States Barista Championship multiple times, winning regional competitions, to leading training and education for some of the most progressive coffee companies around - these two have learned a ton about coffee and want to share it with you. Tune in for weekly interviews, tutorials, and general mayhem from the brothers from different mothers: Truby &amp; Baca. Learn more at catandcloud.com&nbsp;