A great refresher for experienced reps and incredible insight for new sales reps on how to properly show vehicles to buyers. 

Four sections of podcast less than ten minutes each.  Addresses the showroom meeting of guests.

Uplifting five minute talk about having 'one of those days' and getting through it successfully. 

Tracy talks for about half an hour about what we should be doing with customer follow up AND how we should be measuring our effectiveness. 

Brief Version

Informal chat about reaching out to Internet leads.

When prospects won’t respond

Discussion of the first phone outreach after receiving a lead.

Commitment is a two-way street. Learn how our commitment to do a great job can be reflected in our customers’ to our company.