Heather Devine, Head of the BC Behavioural Insights Group (BC BIG). Heather Devine returns to the podcast to talk about how BC BIG approaches scaling and reporting. Recognizing that scaling is a nuanced decision for clients, Heather offers tips for what factors to consider and how to encourage scaling from project start to project end. Heather also talks about the importance of good, well-tailored communication. In particular, we discuss how storytelling can help share results, build a culture of experimentation, and even encourage scaling.

Collaborating with BI Project Clients (Episode 22)

Join host Kirstin Appelt, Research Director of UBC Decision Insights for Business &amp; Society (UBC-DIBS), as she interviews Behavioural Insights enthusiasts and experts from BC and beyond to explore:&nbsp;how BI is being used to tackle societal and planetary challenges,&nbsp;how BI skills are used across sectors,how BI intersects with other fields,&nbsp;how to conduct BI projects,&nbsp;and how BI is advancing with new research.Liner notes: Calling DIBS is recorded and edited on the traditional, ancestral, and unceded territory of the xwməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh). Calling DIBS is edited by Rishad Habib, Siobhan Cook, Isabella Jaramillo, Parnian Ashrafi, Kashish Khatri, and Kirstin Appelt. Intro and outro music are excerpts from “resonance” by airtone (2020; http://ccmixter.org/files/airtone/61321), licensed under Creative Commons Attribution Noncommercial (3.0).&nbsp; New episodes are posted regularly September-May.&nbsp;