CAC, Part of the Baldwin Group
CAC, Part of the Baldwin Group
CAC Group
Tune in to CAC's podcast for candid conversations with experts and market leaders on the latest developments in the insurance industry.
3: 5 for 20 Episode 3: "Wound Care in Senior Living," featuring Martha R. Kelso
Join in-house counsel, Peter Winterburn as he answers 5 pertinent industry questions in 20 minutes in a lively and real time podcast. Peter’s guest this month is Martha R. Kelso a registered nurse whose expertise in advance wound care is well established.  
Jul 15, 2025
24 min
2: 5 for 20 Episode 2: “Claims, Contracts & Counsel: What Every Operator Should Know,” featuring David Thurber
In this episode of 5 for 20: Senior Living Podcast, host Peter Winterburn sits down with John David Thurber, in-house counsel at CAC Group, for a practical and insightful discussion on legal trends and risk management in the senior living industry. Covering everything from the differences between GL, PL, and EPL claims to how company culture directly impacts litigation, David offers valuable tips on how operators can proactively mitigate risk. Plus, a primer on the importance of arbitration agreements and how to handle incidents inherited through acquisitions.Whether you’re an operator, risk manager, or industry advisor, this 20-minute episode is packed with takeaways you can apply today.
May 16, 2025
20 min
5 for 20 Episode 1: Culture First: "Building Stronger Risk Management in Senior Living,” featuring Erica Holman
In this episode of 5 for 20, host Peter Winterburn sits down with Erica Holman, risk manager and former nursing home administrator, to unpack how senior living organizations can build stronger, smarter risk management programs. Erica brings more than three decades of experience, sharing her unique blend of clinical and operational insight. She outlines how to build a program from the ground up—starting with how your facility handles complaints of abuse, neglect, and negligence—and how to avoid the common pitfalls that stall progress, such as working in silos or underestimating the value of proactive legal support. Listeners will hear how an inclusive team culture, strong documentation, and coordination with legal and QA teams can dramatically improve care outcomes and regulatory protection. Peter and Erica also explore the telltale signs of a healthy risk culture and why the best programs go far beyond compliance checklists.
Apr 8, 2025
17 min