Recorded Sep 16 2020 The use of technology from software, apps, and platforms through to devices and AI is now hugely prevalent across the economy and not just by large corporates but also small business. We will view this move or perhaps push, into the use of technology from the perspective of small business owners and talk about how to adapt to & beyond COVID-19. Our CEO Steve and our guest expert Robert Buck, Managing Director of Diamond IT. If you have a business problem or are looking for some practical advice and direction, email us at [email protected] or via businesscentre.com.au. Topics to be covered: Digital resources when working from home Cybersecurity and the remote workforce Adaptation of regional businesses Who is Robert Buck? Rob founded Diamond IT in the mid-nineties and has since, as Managing Director, guided the organisation to become a leading Technology Solutions provider. Host: Steve Wait, CEO The Business Centre Guest: Robert Buck, Managing Director of Diamond IT. Podcast producer: Mel Sargent Newcastle Podcast Station Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au See omnystudio.com/listener for privacy information.

Recorded Sep 9 2020 Jobkeeper 2.0 and Covid-19 loans will loom large as of the 27th of September closes in on many small businesses. It is vital to understand the financial risks and impacts of poor cash flow, debt and business options. If you have a business problem or are looking for some practical advice and direction, email us at [email protected] or via businesscentre.com.au. Topics to be covered: Financial Risks Impacts of poor cash flow Debt Business Options Who is Mitch Rapsey? Mitch prior to establishing Rapsey Griffiths, Mitch worked with national insolvency firms in both Newcastle and Sydney. He gained invaluable industry experience working across a large range of industries including building and construction, manufacturing, mining, hospitality, tourism and retail and individuals in financial distress. His focus is to provide clear and concise commercial advice to solve difficult situations. Host: Steve Wait, CEO The Business Centre Guest: Mitch Rapsey from Rapsey Griffiths Insolvency + Advisory Podcast producer: Newcastle Podcast Station Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au See omnystudio.com/listener for privacy information.

Recorded Aug 26 2020 How you market your business, how you interact with your customers and how your business' reputation survives these trying times is imperative to your business' success - both now and in the future. We all want to survive and thrive through COVID19 and the amazing Gerad Petheridge of Enigma Communications will be our guest expert this week to share stories of what to do and what not to do, talk you through practical tips and strategic actions that you can take NOW and answer your specific questions. If you have a business problem or are looking for some practical advice and direction, email us at [email protected] or via businesscentre.com.au. Topics to be covered: • What should you actually do about marketing now. How do you ensure you do the right thing? • Perhaps is it time to be loud !! • Should I review what my competitors are doing ? • Does this disruption happen in the same way for everyone? • How do I “really” know who my customer is? • Everything has changed and nothing has changed. Who is Gerad Petherbridge? Gerad has been doing advertising and business strategy for a dozen or so years. He has a unique take on “marketing and advertising” originally being trained and qualified as a mathematician he likes finding simple solutions to complex problems. Gerad describes himself as “an inventive but honest a thinker, helping brands become famous for being interesting”. Today Gerad is going to help small business owners take us on an immersive journey “How small businesses can market in the era of business disruption caused by COVID-19 Host: Steve Wait, CEO The Business Centre Guest: Gerad Petherbridge Podcast producer: Newcastle Podcast Station Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au See omnystudio.com/listener for privacy information.

Recorded Aug 12 2020 Whether your hotel is closed or remains open, you need to consider strategies and tools on how to deal with the current crisis such as profit protection plans, business continuity plans, and the importance of foreseeing the next action to be taken and the measures you need to take to avoid damage and get the most positive result from this disruption. If you have a business problem or are looking for some practical advice and direction, email us at [email protected] or via businesscentre.com.au. Topics to be covered: The importance of communication with authorities and understanding regulations Plan a sustainable supply of key supplies and materials for your facility to operate Visitor/guest screening and safe business operations Business continuity plans Profit protection plans Who is Will Creedon? With over 25 years of hospitality and tourism sector experience, Will Creedon has successfully operated multiple styles of vacation and leisure businesses and currently operates a number of hotels and accommodation enterprises. Will is going to provide some practical insights about how he has to change his business operations to both survive and adapt through the impact of this pandemic. Host: Steve Wait, CEO The Business Centre Guest: Will Creedon, Managing Director of Alloggio Podcast producer: Newcastle Podcast Station Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au See omnystudio.com/listener for privacy information.

Recorded Jul 29 2020 Tune in for some practical insights from the July Economic Statement from the Federal Treasurer, the Hon. Josh Frydenberg. In this webcast we will provide clarity on the government’s key financial and economic working assumptions and give a clear sense of the framework underpinning government policies particularly for small business through our talk with Accountant and Managing Director of the Garis Group, John Garis. Join in and hear his thoughts and interpretation on the economic statement and what it means for small business from the change in the Job Keeper Scheme to taxation impacts. If you have a business problem or are looking for some practical advice and direction, email us at [email protected] or via businesscentre.com.au. Topics to be covered: Job Keeper Who is John Garis? John Garis, Managing Director of The Garis Group. Newcastle Accountants, The Garis Group, is a professional family owned and operated financial services firm that aims to build a strong and continuous relationship with their clients built on our valuable, personal, technical and knowledgeable expertise. John leads The Garis Groups cutting edge use of technology adoption and their Xero accounting experts.   Host: Steve Wait, CEO The Business Centre Guest: John Garis, Managing Director of The Garis Group. Podcast producer: Newcastle Podcast Station Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au See omnystudio.com/listener for privacy information.

Recorded Jun 25 2020 Your employees are your organisation's most important asset. This 40-minute risk management podcast featuring Michelle Dawson, Principal Lawyer at DWF will unpack the current challenges of staff returning to work and employers legal rights and responsibilities during the COVID-19 disruption. If you have a business problem or are looking for some practical advice and direction, email us at [email protected] or via businesscentre.com.au. Topics to be covered: • Returning to work & the workplace • Pay and leave during coronavirus • Stand down during coronavirus • Alternative working arrangements during coronavirus • Ending employment & redundancy during coronavirus • Health and safety in the workplace during coronavirus • Temporary changes to workplace laws during coronavirus Who is Michelle Dawson? With over 23 years’ experience in the legal industry, 15 of which are in workplace relations law, Michelle is renowned for her provision of practical and outcome-focused advice and representation for her clients. Michelle’s practice is predominantly in the employment and industrial relations areas and she has significant experience providing advice to clients on all legal aspects of employment, workplace and anti-discrimination. Her clients include employers across a range of different sectors, including the Victorian Water Sector, conservation and research, not for profit, manufacturing, tourism and hospitality, transport and energy Host: Steve Wait, CEO The Business Centre Guest: Michelle Dawson principle lawyer at DWF. Podcast producer: Newcastle Podcast Station Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au See omnystudio.com/listener for privacy information.

Recorded Jun 24 2020 As Australia looks to have beaten COVID 19, many businesses operating within the NDIS are looking to return to business as usual. But what exactly will that look like in a post lock – down world? We will explore the expectations for our businesses, how to safeguard our customers and team, how to control risks and how to move forward into the next phase with confidence. If you have a business problem or are looking for some practical advice and direction, email us at [email protected] or via businesscentre.com.au. Who is on our panel? Chantelle is an energetic and passionate person who does not believe in growing old in spirit. After qualifying as a speech pathologist in 1994 she has gone on to a committed career within the disability sector in both clinical and management roles. She has worked across not for profit, government and private organisations which has given her a broad perspective on how services are operationalised in various settings. Travis is the Director of Muru Pathways. He is a qualified Social Worker with over 9 years’ experience in Disability, Mental Health, Housing, and Youth & Adolescent Behavioural Supports. Travis believes in offering exceptional levels of independence and autonomy to assist in individuals choosing their own path. Natalie is a Learning and Organisational Development specialist who is a transformative executive who is socially minded, authentic, purpose driven and solutions focused. Natalie’s capabilities include extensive experience in leadership and team coaching. Natalie partners with employers to ensure that strategic, operational and workforce initiatives align with their values and support core business needs. Amy Pollitt is the Director at Early Start Speech Pathology. Amy comes from a professional acting background, having trained at the Western Australian Academy of Performing Arts prior to completing her speech pathology degree. Amy has worked with Bell Shakespeare Company as a professional actor. This brings unique skills and confidence to her role as a speech pathologist Panel: Our experts this weeks are Chantelle Robards, Speech Pathologist and Business Advisor, Natalie Welch Perform HR, Travis Borg Muru Pathways and Amy Pollitt Early Start Speech Pathology Podcast producer: Newcastle Podcast Station Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au See omnystudio.com/listener for privacy information.

Recorded Jun 17 2020 This podcast will feature our CEO Steve Wait and an expert guest speaker Jacqueline Garrett. Jacqueline Garrett runs a start up company GGWP Academy which has reached a major milestone, having launched its "e-learning platform" for gamers who want a career in content creation and esports. The platform's app will be offered to more than 6 million gamers through partnerships with online tournament platforms and the company Logitech. If you have a business problem or are looking for some practical advice and direction, email us at [email protected] or via businesscentre.com.au. Who is Jacqueline Garrett? The idea for GGWP Academy was born and based on Jacquie’s experience as a gamer, her family being a gaming family, but perhaps most significantly her son being a gifted gamer at 9 years old and making an income of $15k a year for this unique skill and capability. GGWP Academy became a reality when Jacquie made the idea a reality when she successfu7oly pitched after an arduous qualification process to be admitted into the world’s only Esports Start Up Accelerator “Lead Sports Accelerator in Germany. This meant Jacquie had to leave her family for 4 months to participate in the Accelerator Program. Host: Steve Wait, CEO The Business Centre Guest: Jacqueline Garrett, founder or GGWP Academy Podcast producer: Newcastle Podcast Station Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au See omnystudio.com/listener for privacy information.

Recorded Jun 10 2020 Our driving question on today’s podcast is "How do I open my businesses safely for my staff and customers?" Our experts this week are Craig Dalton, Public Health Physician, Conjoint Assoc. Professor, School of Medicine and Public Health University of Newcastle and Kerry Walker Founder, Co-owner and Director of SafetyWorks Group, a professional safety management consultant. They will answer the questions we are all asking ourselves as we prepare to head back to work and out in public. In particular they will address the concerns of businesses such as pubs, hotels, restaurants, sporting clubs, cultural organisations, retail, community services and the allied health sector. If you have a business problem or are looking for some practical advice and direction, email us at [email protected] or via businesscentre.com.au.   Who are our guests? Craig is a public health physician with a keen interest in and knowledge of COVID19. He trained as an Epidemic Intelligence Service Officer with the Centers for Disease Control in the US. Craig is responsible forFlutracking.net and recently had an article published on physical distancing and enhanced hygiene in the Medical Journal of Australia. Kerry is an experienced safety professional and business consultant. She is one of Australia’s leading providers of holistic safety and wellbeing culture change solutions. Kerry’s expertise lies in translating an organisation’s health, safety and well-being values and goals into a business-aligned strategy. Her industry experience in engineering design and operations management for a global resources company gives her the capacity to analyse issues with a pragmatic approach to developing solutions. In over 20 years of consulting Kerry has applied this to effect across all levels of a wide range of leading organisations. Her aim is that the culture of care becomes an enabler of business success Host: Steve Wait, CEO The Business Centre Guests: Craig Dalton, Public Health Physician, Conjoint Assoc. Professor, School of Medicine and Public Health University of Newcastle and Kerry Walker Founder, Co-owner and Director of SafetyWorks Group Podcast producer:  Newcastle Podcast Station Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au See omnystudio.com/listener for privacy information.

Recorded Jun 3 2020 Our guest this week is Heath Raftery who will talk to our CEO Steve Wait about how innovation and design whether it be artificial intelligence or other technology can help businesses during business disruption. If you have a business problem or are looking for some practical advice and direction, email us at [email protected] or via businesscentre.com.au. Who is Heath Raftery? Heath is an engineer and entrepreneur who finds challenges irresistible. He is on a relentless drive to become redundant through reliable design, education, value generation and a better way to innovate. Heath is immensely passionate about technology and innovation, but in particular he is motivated to ensure technology and innovation work to make a positive difference in people's lives. His determination to make an impact has led to the establishment of NewieVentures, a nimble engineering design house and a vehicle for innovation. Host: Steve Wait, CEO The Business Centre Guest: Heath Raftery, founder NewieVentures Podcast producer: Mel Sargent Newcastle Podcast Station Thanks for listening to the Business Big Bang Theory podcast. If you enjoyed our podcast today, please review and rate us through iTunes and follow and share on Facebook, Instagram or LinkedIn at The Business Centre businesscentre.com.au See omnystudio.com/listener for privacy information.