If you paid an employee $13/hr for an entire year to call patients who haven’t picked up their glasses or contacts, and they recouped $90k, do you think they were productive? Yes or no, and why?
Jun 6, 2019
4 min
Do you really know what your staff members think? This is some of the most important info you will get. You might not really know what’s happening in your practice. What is the patients’ perception about your practice? Make sure your staff feels comfortable sharing. Plus your staff will have great solutions. It’s about you listening.
May 28, 2019
7 min
Dr. Ormando talks about the changes Westminster Eyecare Associates made to increase the show rate for patients.
May 13, 2019
9 sec
Your receptionist can be the reason your patients come back...or DON'T come back. Dr. John Ormando talks about hiring the right people and things to look at when choosing a receptionist for your practice.
May 6, 2019
6 min
Dr. Ormando talks about ways you can easily increase your revenue in your practice.
Apr 19, 2019
10 min
Dr. John Ormando talks about staff accountability and how to make it easy for your staff to get on board!
Apr 8, 2019
4 min
Dr. Ormando talks about how they have built their practice over the past 18 years from $600k to a forecasted $7million this year! What they did for marketing and his thoughts on what you can do!
Mar 14, 2019
8 min
Today Dr. Ormando simply answers this glaring question. It's a short summer episode, yet very powerful! Enjoy!
Jul 24, 2018
4 min
Don't be left behind! Listen to why all business owners need to know about the power of Google and Mobile Searching!
Jun 12, 2018
13 min
Part Two:
On this episode, Dr. John Ormando discusses his personal experience as a practice owner. He shares the process of how he earned the respect he needed in his practice.
May 23, 2018
22 min
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