In this episode, we share a bunch a valuable experiences which we've both had when dealing with a vast array of clients from different places, with differing presentations and also (and very importantly from our perspective) varying responses to pain and discomfort.

We discuss:

• Jonny's unbelievable collection of party shirts
• How to respond and speak to different personalities during initial assessments
• Understanding clients/patients on a more individual level, along with what might influence them
• Clarifying and setting clear goals for clients
• Observing and assessing clients/patients as they speak and respond during initial consultations
• Setting very clear expectations with clients/patients
• The value of being clear and up-front from the beginning in order to set clear expectations for clients.

Enjoy fam!