Better Buildings For Humans
Better Buildings For Humans
BBFH is hosted by Joe Menchefski and powered by Advanced Glazings, Ltd.
Welcome to the BBFH podcast. More often than not, when we think about health and wellness, our thoughts turn to diet and exercise. However, most of us spend two-thirds or more of our day inside buildings. The quality of the environment in those buildings has been proven to have a dramatic impact on our well being and our productivity, both at work and at home. There is little discussion about this in the mainstream media. It’s time to start a public dialogue about how we are affected by the buildings where we live, work and play. Thanks for listening! https://bbfhpod.advancedglazings.com/
Your Building Isn't Too Airtight — It's Breathing the Wrong Way: The Hidden Science of Healthy Buildings, Ventilation & Passive House – Episode 146 with Denise Martin
This week on Better Buildings for Humans, host Joe Menchefski sits down with Denise Martin, founder of BEO Science, for an engaging conversation about building science, Passive House design, and why healthier buildings begin with understanding the invisible forces that shape them. Drawing on her experience in Germany and New Zealand, Denise explains how air tightness, ventilation, moisture control, and energy modeling work together to create buildings that are not only more efficient, but significantly healthier and more comfortable for the people inside them.The discussion explores everything from blower door testing and thermal bridge analysis to condensation modeling, indoor air quality, overheating, and the growing importance of ventilation in modern buildings. Denise also shares why airtight buildings are often misunderstood, how poor moisture management contributes to mold and respiratory illness, and why occupant comfort can—and should—be measured just as rigorously as energy performance.It's a fascinating look at the science behind truly high-performing buildings and a reminder that the healthiest spaces aren't defined by the materials we can see—they're defined by the invisible systems that allow people to breathe easier, live more comfortably, and thrive every day.More About Denise MartinDenise Martin is a consulting Building Analyst in the residential and commercial building sectors of New Zealand and Australia and the founder of BEO Ltd. Her work spans energy efficiency and building performance modelling, hygrothermal detail analysis using WUFI, isothermal detail analysis (Flixo), and building envelope permeability testing (blower door). Denise is an Accredited Passive House Certifier, an ATTMA tester and training provider (blowerdoor).Notable projects NZ’s first Passive House (Glendowie, Auckland): blower door testing support through certification.South Island’s first Passive House (Wānaka): airtightness verification and performance support.Bader Ventura (Kāinga Ora): Passive House multi-residential housing support (airtightness/performance verification as required).Wellington City Library (renovation): large-scale airtightness testing, including New Zealand’s first multi-fan test on a major public building.…and many projects in between: residential and commercial buildings across New Zealand and Australia, focused on comfort, moisture safety, and verified performance.CONTACT:beoscience.com https://www.youtube.com/@beo_buildingscience https://www.linkedin.com/company/beo-building-envelope-optimisation https://www.instagram.com/beo_buildingscience/ https://www.facebook.com/BEObuildingscience Where To Find Us:https://bbfhpod.advancedglazings.com/www.advancedglazings.comhttps://www.linkedin.com/company/better-buildings-for-humans-podcastwww.linkedin.com/in/advanced-glazings-ltd-848b4625https://twitter.com/bbfhpodhttps://twitter.com/Solera_Daylighthttps://www.instagram.com/bbfhpod/https://www.instagram.com/advancedglazingsltdhttps://www.facebook.com/AdvancedGlazingsltd
Jul 22
28 min
The Biggest Threat to Student Success Isn't in the Classroom — It's the School Building We Keep Ignoring – Episode 145 with Alana Pinckley
This week on Better Buildings for Humans, host Joe Menchefski welcomes Alana Pinckley, Chief Engagement Officer of the American Coalition for Educational Environments (ACE) and host of the Empowered K-12 Podcast, for an insightful conversation about the critical connection between school facilities, student wellbeing, and the future of educational environments. Drawing on her unique journey from information technology into K-12 advocacy, Alana shares how her passion for healthier schools has led her to connect educators, facility leaders, researchers, and industry partners around a common mission: creating learning environments where every student and educator can thrive.The discussion explores everything from indoor air quality, natural daylight, school safety, and trauma-informed design to deferred maintenance, carbon reduction, and the growing importance of designing schools around both human health and long-term sustainability. Alana explains why healthy buildings should never require a tradeoff between environmental performance and student wellbeing, how research can be translated into practical decisions for school districts, and why collaboration across educators, architects, facility managers, and industry partners is essential for meaningful progress.The conversation also examines emerging trends shaping the next generation of schools, including community-centered campuses, biophilic design, neurodiversity, mental wellness, and the evolving role schools play as neighborhood hubs. Along the way, Alana shares the inspiration behind the Empowered K-12 Podcast, reflects on the remarkable stories of resilience she has heard from education leaders across the country, and explains why giving a voice to the people responsible for our learning environments may be one of the most important steps toward building healthier, safer, and more resilient schools for future generations.More About Alana Pinckley Alana Pinckley is the National Growth and PreK–12 Partnerships Officer at the American Coalition for Educational Environments and the creator of EmpoweredK12, a podcast centered around mental health and school safety. She spent years producing conferences for public school districts across the country and comes from a family of educators, which gives her a personal connection to the work. Alana is passionate about building meaningful connections Contact:https://www.linkedin.com/in/alanapinckley/ https://www.linkedin.com/company/empoweredk12pod/ Where To Find Us:https://bbfhpod.advancedglazings.com/www.advancedglazings.comhttps://www.linkedin.com/company/better-buildings-for-humans-podcastwww.linkedin.com/in/advanced-glazings-ltd-848b4625https://twitter.com/bbfhpodhttps://twitter.com/Solera_Daylighthttps://www.instagram.com/bbfhpod/https://www.instagram.com/advancedglazingsltdhttps://www.facebook.com/AdvancedGlazingsltd
Jul 15
27 min
Architecture Is More Political Than Politics — The Hidden Power Buildings Have to Shape Society, Identity & Human Behavior – Episode 144 with Isun Kazerani
This week on Better Buildings for Humans, host Joe Menchefski sits down with architect, researcher, educator, and design leader Isun Kazerani for a fascinating conversation that explores architecture far beyond buildings themselves. Drawing on her international experience across Australia and the United States, Isun shares how architecture intersects with fashion, culture, politics, mindfulness, and human identity—and why architects have a far greater influence on society than many realize.The discussion explores everything from the surprising parallels between fashion and architecture to regenerative design, adaptive reuse, sensory experience, and the responsibility architects have to shape healthier, more equitable communities. Isun explains why timeless design matters, how architecture can encourage mindfulness through movement and materiality, and why slowing down the design process often produces more meaningful and enduring buildings. She also reflects on the lessons she has learned leading her own practice, conducting doctoral research on human experience in architecture, and working across multiple countries and design cultures.The conversation also dives into the political power of architecture, examining how the built environment can either create barriers or foster inclusion through thoughtful urban planning and design. Along the way, Isun shares her perspective on preserving cultural identity, designing for human emotion, the future of regenerative architecture, and why great buildings should function as living systems that evolve alongside the people who inhabit them. It's a wide-ranging and inspiring discussion about the profound ways architecture influences not only our cities, but our everyday lives, our relationships, and the future of our communities.More About Isun KazeraniIsun Kazerani is the founder and director of M00-Tion Studio, which she established in Melbourne, Australia, in 2019. Since beginning her architecture career in 2005, she has worked on a wide range of boutique residential, commercial, and public projects, with a strong focus on design quality, attention to detail, and the importance of the user's lived experience.With a foundation in larger-scale projects, including residential and commercial towers and public spaces, supported by her background in architectural engineering, she has also collaborated on numerous creative concept projects, particularly at the intersection of fashion and architecture, including runway stage design.She earned her PhD in 2017, focusing on design strategy and techniques of design representation through collaboration with four award-winning international architectural practices. In addition to professional practice, she taught architecture for approximately eight years as a part-time lecturer and studio lead and has been invited to serve as both a keynote speaker and design critic at architectural events.In 2023, she relocated to New York City following the impacts of Australia's COVID-19 lockdowns and the country's political and economic climate. Since then, she has practiced in leadership roles and as a consultant, primarily in New York, as well as in Massachusetts and California.Contact:https://m00-tion-studio.com https://www.linkedin.com/in/dr-isun-a-kazerani-481628107/ https://www.instagram.com/m00tion_studio/ https://www.youtube.com/@isunakazerani5306 Where To Find Us:https://bbfhpod.advancedglazings.com/www.advancedglazings.comhttps://www.linkedin.com/company/better-buildings-for-humans-podcastwww.linkedin.com/in/advanced-glazings-ltd-848b4625https://twitter.com/bbfhpodhttps://twitter.com/Solera_Daylighthttps://www.instagram.com/bbfhpod/https://www.instagram.com/advancedglazingsltdhttps://www.facebook.com/AdvancedGlazingsltd
Jul 8
38 min
Most Building Projects Are Set Up to Fail Before Design Even Begins — The Costly Disconnect Between Real Estate, Architecture & Construction – Episode 144 with Jonathan Wolk
This week on Better Buildings for Humans, host Joe Menchefski welcomes architect, builder, real estate broker, and entrepreneur Jonathan Wolk, founder and CEO of WOLK360, for a thought-provoking conversation about reimagining the way buildings are designed, purchased, and constructed. Drawing on decades of experience across architecture, construction, and real estate, Jonathan explains why the traditional separation of these disciplines often creates unnecessary friction, inefficiencies, and missed opportunities—and how a more integrated approach can lead to better outcomes for clients, communities, and the built environment.The discussion explores everything from design-build delivery and client relationships to housing renovations, sustainable construction, daylighting, waste reduction, and the growing complexity of modern building projects. Jonathan shares how involving design, construction, and real estate expertise from the earliest stages of a project can help avoid costly mistakes, preserve design intent, improve project execution, and create buildings that truly reflect the needs and aspirations of the people who use them.The conversation also dives into broader questions about sustainability, building performance, modular construction, material selection, and what makes architecture meaningful beyond simple cost calculations. Along the way, Jonathan offers insights into the emotional side of building projects, the importance of natural light, and why great buildings should do more than provide shelter—they should enhance the lives of the people who experience them every day. It's an engaging look at how a holistic, human-centered approach to design and construction can create buildings that are not only more efficient and sustainable, but also more inspiring, functional, and deeply connected to the people they serve.More About Jonathan WolkJonathan Wolk, AIA is a licensed architect, real estate broker, and unlimited licensed general contractor in North Carolina. He works closely with clients to achieve outstanding project outcomes, leading multidisciplinary teams through both design and construction. Jonathan specializes in building programming and a wide range of project types, delivering high-performance facilities that respond to their context while exceeding client expectations. He believes the best projects are created through collaboration and active stakeholder involvement. His work has earned numerous honors, including the Triangle Business Journal 40 Under 40 Leadership Award, Sir Walter Raleigh Award for Best Community Project, USGBC LEED Platinum and Silver certifications, Business Leader Top 100 Small Businesses recognition, the NCAIA Award for the Coty Control Center, and features in the Duke University Museum of Art and NC Architecture Magazine.Contact:https://www.linkedin.com/in/jonathanw2 https://www.instagram.com/wolk360db/ https://share.google/Ryjobkje8H7XnnsQF Where To Find Us:https://bbfhpod.advancedglazings.com/www.advancedglazings.comhttps://www.linkedin.com/company/better-buildings-for-humans-podcastwww.linkedin.com/in/advanced-glazings-ltd-848b4625https://twitter.com/bbfhpodhttps://twitter.com/Solera_Daylighthttps://www.instagram.com/bbfhpod/https://www.instagram.com/advancedglazingsltdhttps://www.facebook.com/AdvancedGlazingsltd
Jul 1
37 min
Canada Spent 20 Years Building More Housing — So Why Do Our Cities Feel Less Inspiring Than Ever? – Episode 142 with Alexander Josephson
This week on Better Buildings for Humans, host Joe Menchefski welcomes architect, entrepreneur, and provocateur Alexander Josephson for a wide-ranging conversation about the future of architecture, city-building, sustainability, and the role of design in shaping culture. Drawing on his journey from rebellious young designer to co-founder of the internationally recognized architecture firm Partisans, Alexander challenges conventional thinking about how we create buildings, neighborhoods, and cities.The discussion explores everything from Toronto’s rapid growth and the unintended consequences of modern planning policies to the importance of beauty, identity, and emotional connection in the built environment. Alexander shares his views on why architecture is inherently political, why cities should reward innovation and design excellence, and how Canada can unlock its potential by investing in local talent, manufacturing, and visionary thinking.The conversation also ventures beyond traditional architecture into emerging ideas like digital memorialization, immersive virtual environments, and what Alexander calls “post-physical architecture.” It’s a thought-provoking episode about the responsibility architects have to leave the world better than they found it—and why the buildings and cities we create should inspire something more than indifference.More About Alexander JosephsonBorn in Toronto, Canada. Alex Josephson studied architecture at the University of Waterloo and in Rome. He co-founded PARTISANS in 2012 after dropping out of the Architectural Association School of Architecture (AA). Alex is the only Canadian to have received the New York Prize Fellowship at the Van Alen Institute, he was named 2015 Best Emerging Designer by Canada’s Design Exchange. He currently lectures at the University of Toronto’s Daniels Faculty of Architecture. Alex is a registered architect in Ontario.CONTACT:https://partisans.com/ https://www.instagram.com/alexanderjosephson/?hl=en https://www.linkedin.com/in/alexander-josephson-946b4425/ Where To Find Us:https://bbfhpod.advancedglazings.com/www.advancedglazings.comhttps://www.linkedin.com/company/better-buildings-for-humans-podcastwww.linkedin.com/in/advanced-glazings-ltd-848b4625https://twitter.com/bbfhpodhttps://twitter.com/Solera_Daylighthttps://www.instagram.com/bbfhpod/https://www.instagram.com/advancedglazingsltdhttps://www.facebook.com/AdvancedGlazingsltd
Jun 17
48 min
Most Restaurants Are Designed Backwards — The Hidden Operational Mistakes Hurting Staff, Customers & Profits – Episode 141 with Ryan Mikita
This week on Better Buildings for Humans, host Joe Menchefski sits down with Ryan Mikita of Ricca Design Studios for a fascinating conversation about the hidden world of foodservice design and the critical role it plays in shaping the restaurants, hotels, schools, arenas, and hospitality spaces we experience every day. Drawing on his unique journey from restaurant operations to leading large-scale foodservice design projects, Ryan shares how thoughtful planning can improve efficiency, employee well-being, sustainability, and the overall guest experience.The discussion explores everything from kitchen ergonomics and ventilation to workflow optimization, allergen-safe design, sustainability initiatives, and the growing shift toward all-electric commercial kitchens. Ryan also dives into the science and art behind restaurant operations, explaining how foodservice designers balance mathematical planning with human-centered design to create spaces that support both staff performance and memorable customer experiences.From university dining halls and hospitality venues to major public assembly projects and international developments, this episode offers a rare behind-the-scenes look at the systems that power great food experiences. It’s an insightful conversation about how exceptional buildings aren’t just beautiful on the surface—they’re thoughtfully designed from the inside out to serve the people who use them every day.More About Ryan MikitaRyan is a Pittsburgh-based Partner at Ricca Design Studios, where he leads a design studio focused on commercial kitchen and restaurant design across a wide range of project types. While based in Pittsburgh, his portfolio spans the globe, encompassing diverse and emerging markets, operational models, and project archetypes.His experience includes hospitality, healthcare, higher education, stadiums and arenas, government facilities, and corporate headquarters. Although each project presents its own unique challenges—often large-scale and highly complex—Ryan’s approach remains consistent: designing foodservice environments that are efficient, reliable, and aligned with the broader goals of the project.Ryan works closely with ownership teams, architects, developers, and operators to bring concepts to life in ways that are both practical and well-executed. His perspective is firmly grounded in operations, with a strong emphasis on workflow, staffing, and day-to-day functionality, supported by extensive technical experience in the field.Much of his work involves complex projects requiring coordination across multiple disciplines. From feasibility studies and conceptual design through construction, Ryan helps teams align with financial constraints, navigate challenging existing conditions, and develop clear, realistic paths to execution. He focuses on delivering solutions that are buildable, thoughtful, and positioned for long-term success.At the core of Ryan’s work is a passion for translating ambitious ideas into spaces that perform—balancing form and function in ways that hold up both on paper and in practice.CONTACT:www.ricca.com www.linkedin.com/in/rmikita www.instagram.com/mister_mikita Where To Find Us:https://bbfhpod.advancedglazings.com/www.advancedglazings.comhttps://www.linkedin.com/company/better-buildings-for-humans-podcastwww.linkedin.com/in/advanced-glazings-ltd-848b4625https://twitter.com/bbfhpodhttps://twitter.com/Solera_Daylighthttps://www.instagram.com/bbfhpod/https://www.instagram.com/advancedglazingsltdhttps://www.facebook.com/AdvancedGlazingsltd
Jun 10
39 min
Retail Is Broken, Employees Are Miserable & Your Store Design Might Be Driving Customers Away — How Better Buildings Can Fix the Experience Crisis – Episode 140 with Brian Bucher
This week on Better Buildings for Humans, host Joe Menchefski sits down with Brian Bucher of WD Partners for a fascinating conversation about the intersection of architecture, branding, operations, and human experience in retail design. Drawing from decades of experience creating immersive spaces for some of the world’s most recognizable brands, Brian shares how thoughtful design can shape customer behavior, improve employee well-being, and strengthen emotional connections between people and places.The discussion explores everything from daylighting and glare control to adaptive retail strategies, operational efficiency, workplace comfort, and the evolving role of physical spaces in an increasingly digital world. Brian also dives into scalable design systems, hospitality-driven retail, sustainable reuse, and why great buildings must serve both the people inside them and the communities around them.It’s an insightful look at how truly exceptional spaces don’t just support business goals — they create memorable, human-centered experiences that people genuinely want to return to.More About Brian BucherSENIOR DIRECTORBrian is skilled at leading creative programs, using his keen understanding of marketing and business strategies. He not only values a project’s outcome, but the integrity of the design process and interactions between the client and design teams. He has a high regard for the balance of innovative design and practical real-world solutions that connect with consumers in a meaningful way. As creative director, Brian spends significant time collaborating with client stakeholders, architects and engineers, and marketers to bring solutions to market. His experience encompasses strategy and innovation, concept development, fixtures and merchandising, materials specifications, process development and execution. In addition, Brian’s work for Laguna Beach Drugstore, Safeway, Citrine, and EchoPark have been honored with industry awards from NASFM, ISP/VM+SD Magazine, Chain Store Age, and CoreNet Global. Brian has worked with many retail, restaurant and consumer brands, including Hard Rock Café, Yum! Brands, Dell, Mazda, John Deere, McKesson and SEI Investments. His clients at WD include Standard Market, Safeway, Rubios, Kraft, Giant Eagle, Wawa, Krispy Kreme, Buca di Beppo, Sonic Automotive, Cooper’s Hawk, Amazon, Target, Stop & Shop and Chartwells.CONTACT:https://www.wdpartners.com/ https://www.linkedin.com/in/brian-bucher-leed-ap-187b356 https://www.facebook.com/brian.bucher.773 Where To Find Us:https://bbfhpod.advancedglazings.com/www.advancedglazings.comhttps://www.linkedin.com/company/better-buildings-for-humans-podcastwww.linkedin.com/in/advanced-glazings-ltd-848b4625https://twitter.com/bbfhpodhttps://twitter.com/Solera_Daylighthttps://www.instagram.com/bbfhpod/https://www.instagram.com/advancedglazingsltdhttps://www.facebook.com/AdvancedGlazingsltd
Jun 3
34 min
Designing Hospitals That Actually Heal: What Architects Get Wrong About Healthcare - Episode 139 with Emily McGee
This week on Better Buildings for Humans, host Joe Menchefski welcomes Emily McGee of Meadows & Ohly for a fascinating conversation about the intersection of healthcare design, public health, and the future of healing environments. With a unique background spanning architecture, global health, and healthcare real estate strategy, Emily shares how thoughtful design decisions can directly influence patient outcomes, staff well-being, and long-term community health.From infection control and daylighting to healthcare workforce burnout, food systems, and health equity, the discussion explores the enormous complexity behind designing modern medical facilities that truly serve people. Emily also dives into the promise of mass timber, modular construction, digital twin technology, and how healthcare campuses can evolve into healthier, more resilient community anchors.It’s an inspiring look at how great buildings don’t just treat illness — they actively support dignity, wellness, and human connection.More About Emily McGeeEmily McGee is Senior Director of Planning at Meadows & Ohly, where she helps health systems make evidence-based decisions around healthcare facility planning, growth, and real estate strategy.With 13+ years of international experience in healthcare architecture and planning, Emily combines architecture, public health, and data-driven strategy to improve healthcare access and equity. She is currently a Bloomberg American Health Initiative Fellow at Johns Hopkins University.Previously, she worked as a medical planner at HOK, contributing to major healthcare projects including the UPMC Vision and Rehabilitation Mercy Pavilion and Cedar Hill Regional Medical Center.Emily has been recognized as a Healthcare Design Rising Star, an AIA Associate Award recipient, and a BD+C 40 Under 40 honoree. She is also an advocate for health equity, universal design, and climate-conscious healthcare design.CONTACT:https://www.instagram.com/_emily_azar_ https://www.linkedin.com/in/emilyelizabethmcgee/ https://www.facebook.com/EmilyElizabethMcGee https://www.meadowsandohly.com/ https://www.linkedin.com/company/meadows-&-ohly-llc/ https://www.instagram.com/meadowsandohly/ https://americanhealth.jhu.edu/people/emily-mcgee https://www.linkedin.com/company/bloomberg-american-health-initiative/https://www.instagram.com/bloombergamericanhealth/?hl=enhttps://www.linkedin.com/company/wihdc/https://www.instagram.com/womeninhealthcaredc/Where To Find Us:https://bbfhpod.advancedglazings.com/www.advancedglazings.comhttps://www.linkedin.com/company/better-buildings-for-humans-podcastwww.linkedin.com/in/advanced-glazings-ltd-848b4625https://twitter.com/bbfhpodhttps://twitter.com/Solera_Daylighthttps://www.instagram.com/bbfhpod/https://www.instagram.com/advancedglazingsltdhttps://www.facebook.com/AdvancedGlazingsltd
May 27
38 min
Dark Hallways, Toxic Materials & Dead Offices — Why Most Buildings Still Ignore Human Health (and How Designers Can Fix It) – Episode 138 with Molly Polehna
This week on Better Buildings for Humans, host Joe Menchefski sits down with interior designer Molly Polehna of Little Diversified Architectural Consulting for a wide-ranging conversation about the powerful role interior design plays in human health, sustainability, and authentic building experiences. From her unexpected path into design through themed entertainment and storytelling, Molly shares how thoughtful interiors can shape the way we feel, behave, and connect within spaces.The discussion explores everything from daylighting and acoustics to material selection, biophilic design, and the hidden science behind occupant well-being. Molly also dives into regenerative hospitality, mass timber, adaptive reuse, and how collaboration between designers, architects, and engineers leads to healthier, more resilient buildings.It’s an inspiring look at how truly great spaces don’t just look beautiful — they serve people honestly, intuitively, and authentically.More About Molly PolehnaMolly Polehna is a commercial interior designer at Little Diversified Architectural Consulting in Orlando, Florida, focused on regenerative design and the creation of immersive environments. With a diverse portfolio that spans education, hospitality, and workplace projects, Molly has contributed to the design of two mass timber buildings in Florida—exploring how sustainable materials can transform spaces and elevate the human experience. At the core of Molly's work is a belief that interiors have the power to shape how people feel, work, and connect. With a strong focus on sustainability and place-making, she designs environments that foster well-being, creativity, and community. Whether designing collaborative workspaces or restorative educational environments, Molly approaches each project with a commitment to creating spaces that not only meet functional needs but also inspire and uplift the people who use them. Molly is passionate about pushing the boundaries of interior design through innovative, regenerative practices. She is dedicated to creating spaces that balance aesthetic beauty with environmental responsibility, helping to shape a built environment that supports both human and ecological health.CONTACT:https://www.littleonline.com/ https://www.linkedin.com/company/little-diversified-architectural-consulting/ https://x.com/littleonlinehttps://www.instagram.com/littleonline_/ https://www.littleonline.com/insights/ Where To Find Us:https://bbfhpod.advancedglazings.com/www.advancedglazings.comhttps://www.linkedin.com/company/better-buildings-for-humans-podcastwww.linkedin.com/in/advanced-glazings-ltd-848b4625https://twitter.com/bbfhpodhttps://twitter.com/Solera_Daylighthttps://www.instagram.com/bbfhpod/https://www.instagram.com/advancedglazingsltdhttps://www.facebook.com/AdvancedGlazingsltd
May 20
37 min
Big Box, Bigger Problems – Why Retail Design Is Failing Humans (and the Radical Rethink Canadian Tire Is Betting On) – Episode 137 with Sarah Heppinstall
This week on Better Buildings for Humans, host Joe Menchefski sits down with Sarah Heppinstall, Vice President of Design, Construction, and Maintenance at Canadian Tire, to explore what it really takes to deliver human-centered retail at scale. From her journey across the UK and Canada to leading national building strategies, Sarah shares how customer experience, employee well-being, and operational efficiency intersect in every design decision.The conversation dives into flexible “kit of parts” store design, the role of daylight in staff spaces, and how massive retail environments can still feel intuitive and welcoming. Sarah also unpacks the realities of decarbonization, resilience planning for extreme weather, and the challenge of balancing sustainability with cost and speed.It’s a practical, insightful look at retail spaces that don’t just serve customers—they evolve with them.More About Sarah HeppinstallSarah Heppinstall is a construction and real estate leader with over 20 years of experience delivering complex retail and commercial projects across Canada. Throughout her career, she’s seen how sustainability goals succeed, or fail, based on how well they’re embedded into project delivery, governance, and day‑to‑day decision-making.In her senior leadership roles at Canadian Tire Corporation, First Capital REIT, and Colliers Project Leaders, Sarah led large-scale portfolios with a strong focus on responsible design, construction, and operations. At Canadian Tire, she played a key leadership role in advancing retail sustainability efforts, integrating environmental priorities into store development, capital planning, and execution at scale.Today, Sarah is the Founder and Principal of HEPPINSTALL PMO, where she helps retailers and landlords bring clarity, predictability, and calm to complex project portfolios, while ensuring sustainability objectives are practical, measurable, and achievable. Her work focuses on building practical project delivery methods that leaders actually use, grounded in clear execution, strong governance, and people-first leadership.CONTACT:https://www.linkedin.com/in/sarah-heppinstall-0329b16/ Where To Find Us:https://bbfhpod.advancedglazings.com/www.advancedglazings.comhttps://www.linkedin.com/company/better-buildings-for-humans-podcastwww.linkedin.com/in/advanced-glazings-ltd-848b4625https://twitter.com/bbfhpodhttps://twitter.com/Solera_Daylighthttps://www.instagram.com/bbfhpod/https://www.instagram.com/advancedglazingsltdhttps://www.facebook.com/AdvancedGlazingsltd
May 13
29 min
Load more