
Welcome back to Behind the Counter Season 3.
This week's episode Christine & Keith talk about:
Union Update: Our viewers need to stay vigilant
Subway transfers franchises to franchisees
Three post COVID challenges the industry is dealing with.
McDonald’s is supersizing its quality
Keith & Chrisine talk about: Outlaw the Industry Fraud
This week's episode of Behind the Counter was brought to you by: DeVita & Hancock Hospitality Inc. https://dhhospitalitygroup.com/
Listen to Behind the Counter on Spotify, YouTube & Apple Podcast.
Where to find Christine & Keith
Facebook - DeVita & Hancock Hospitality Group Inc.
Instagram - @devita_hancock_hospitality
YouTube - Behind the Counter with DeVita & Hancock
TikTok - Behind the Counter with DeVita and Hancock
Official Website - DeVita and Hancock Hospitality Group
Email: [email protected]
May 3, 2023
32 min

Welcome back to Behind the Counter Season 3.
This week's episode Christine & Keith talk about:
Loyalty News Recap Last Show
McDonalds goes value meal at their home office
Effin Egg Opens in Morristown
Friendly's, Christine's Old Home
Starbucks Union Stuff
Keith & Chrisine talk about: Don't Sink Your Ship Control Your Prices
This week's episode of Behind the Counter was brought to you by: DeVita & Hancock Hospitality Inc. https://dhhospitalitygroup.com/
Listen to Behind the Counter on Spotify, YouTube & Apple Podcast.
Where to find Christine & Keith
Facebook - DeVita & Hancock Hospitality Group Inc.
Instagram - @devita_hancock_hospitality
YouTube - Behind the Counter with DeVita & Hancock
TikTok - Behind the Counter with DeVita and Hancock
Official Website - DeVita and Hancock Hospitality Group
Email: [email protected]
Apr 26, 2023
27 min

Welcome back to Behind the Counter Season 3.
This week's episode Christine & Keith talk about:
Darden CEO Dining & Economy
Panera Partners with Amazon WTF
Texas Roadhouse is on the Map
Habit Burger New CEO
Moe's Expansion
Keith & Chrisine talk about Guest Engagement
This week's episode of Behind the Counter was brought to you by: DeVita & Hancock Hospitality Inc. https://dhhospitalitygroup.com/
Listen to Behind the Counter on Spotify, YouTube & Apple Podcast.
Where to find Christine & Keith
Facebook - DeVita & Hancock Hospitality Group Inc.
Instagram - @devita_hancock_hospitality
YouTube - Behind the Counter with DeVita & Hancock
TikTok - Behind the Counter with DeVita and Hancock
Official Website - DeVita and Hancock Hospitality Group
Email: [email protected]
Apr 21, 2023
24 min

Welcome back to Behind the Counter Season 3.
This week's episode Christine & Keith talk about:
Chipotle Expansion
Nine Breakout Brands
NYC Churro Ladies
Restaurants Taking Cash and Charging more to use your CC
Harassment in the Work Place
Christine & Keith discuss how you need to be more PC in the work place than years ago
This week's episode of Behind the Counter was brought to you by: DeVita & Hancock Hospitality Inc. https://dhhospitalitygroup.com/
Listen to Behind the Counter on Spotify, YouTube & Apple Podcast.
Where to find Christine & Keith
Facebook - DeVita & Hancock Hospitality Group Inc.
Instagram - @devita_hancock_hospitality
YouTube - Behind the Counter with DeVita & Hancock
TikTok - Behind the Counter with DeVita and Hancock
Official Website - DeVita and Hancock Hospitality Group
Email: [email protected]
Apr 5, 2023
25 min

Welcome back to Behind the Counter Season 3.
This week's episode Christine & Keith talk about:
McDonalds Opens Fully Automated
Bob Evans for Easter?
Mighty Quinn's expanding Chain
Fogo De Chao
Thoughts on Chain Restaurants
Christine & Keith discuss Restaurant Labor
This week's episode of Behind the Counter was brought to you by: DeVita & Hancock Hospitality Inc. https://dhhospitalitygroup.com/
Listen to Behind the Counter on Spotify, YouTube & Apple Podcast.
Where to find Christine & Keith
Facebook - DeVita & Hancock Hospitality Group Inc.
Instagram - @devita_hancock_hospitality
YouTube - Behind the Counter with DeVita & Hancock
TikTok - Behind the Counter with DeVita and Hancock
Official Website - DeVita and Hancock Hospitality Group
Email: [email protected]
Mar 29, 2023
24 min

Welcome back to Behind the Counter Season 3.
This week's episode Christine & Keith talk about:
Chick -Fil-A's Data Breach
Burnie Sanders & Starbucks
Beyond Meat Profits Plumet
Thursday is the new Friday Post COVID
D&H's Hot Jobs for March
This week's episode of Behind the Counter was brought to you by: DeVita & Hancock Hospitality Inc. https://dhhospitalitygroup.com/
Listen to Behind the Counter on Spotify, YouTube & Apple Podcast.
Where to find Christine & Keith
Facebook - DeVita & Hancock Hospitality Group Inc.
Instagram - @devita_hancock_hospitality
YouTube - Behind the Counter with DeVita & Hancock
TikTok - Behind the Counter with DeVita and Hancock
Official Website - DeVita and Hancock Hospitality Group
Email: [email protected]
Mar 18, 2023
21 min

Today's Episode "A Token Beyond" Keith and I talk about: Chic Fil A Drive Thru Update, Starbucks & Howard Shultz, Restaurant Unions continue, and NFT Restaurants: What are they?
This week's episode of Behind the Counter was brought to you by: DeVita & Hancock Hospitality Inc. https://dhhospitalitygroup.com/
Listen to Behind the Counter on Spotify & Apple Podcast.
Where to find Christine & Keith
Facebook - DeVita & Hancock Hospitality Group Inc.
Instagram - @devita_hancock_hospitality
YouTube - Behind the Counter with DeVita & Hancock
TikTok - Behind the Counter with DeVita and Hancock
Official Website - DeVita and Hancock Hospitality Group
Email: [email protected]
Jan 4, 2023
33 min

Today’s Episode “Extra-Extra Decisions and Indecision” Keith and I talk about DC increasing server pay by 2027, Employment in our industry where are the jobs? Have they grown? Sweet Green Shares Tumble, Chipotle Prices Raise and guest visits slip, and Inflation's Restaurant Deflation.
This week's episode of Behind the Counter is brought to you by: Salted a Creative Company. https://www.saltedcreativedesigns.com/
Listen to Behind the Counter on Spotify & Apple Podcast.
Where to find Christine & Keith
Facebook - DeVita & Hancock Hospitality Group Inc.
Instagram - @devita_hancock_hospitality
YouTube - Behind the Counter with DeVita & Hancock
TikTok - Behind the Counter with DeVita and Hancock
Official Website - DeVita and Hancock Hospitality Group
Email: [email protected]
Dec 21, 2022
29 min

Todays Episode “Frost & Foliage” Keith and I talk about the Restaurant Revitalization Fund, Chili’s To Go Restaurants, Ghost kitchens, and Early Brands Franchising and Investing.
This weeks episode of Behind the Counter is brought to you by: Hospitality News Magazine. https://hospitalitynewsny.com/
Listen to Behind the Counter on Spotify & Apple Podcast.
Where to find Christine & Keith
Facebook - DeVita & Hancock Hospitality Group Inc.
Instagram - @devita_hancock_hospitality
YouTube - Behind the Counter with DeVita & Hancock
TikTok - Behind the Counter with DeVita and Hancock
Official Website - DeVita and Hancock Hospitality Group
Email: [email protected]
Nov 23, 2022
27 min

Christine & Keith freestyle this episode comparing the industry to when they were hourly employees and GM's to what it is now.
What is was like then, now, and the future nostalgia to come.
Remember When…
How did we first meet? Remember the moment lol?
What did the hourly look like for us vs now? The movie waiting and still waiting
What was a restaurant manager what is a restaurant manager now?
Would you want to be a unit manager in today’s environment?
When did this become job to career?
We never thought we would be doing this. When we first me there were no podcasts we still had books and magazines.
We matured as the industry has
What is the catalyst of the change?
This weeks episode is sponsored by: Bro Daddy Merch: https://lez-connect.myshopify.com/
Listen to Behind the Counter on Spotify & Apple Podcast.
Where to find Christine & Keith
Facebook - DeVita & Hancock Hospitality Group Inc.
Instagram - @devita_hancock_hospitality
YouTube - Behind the Counter with DeVita & Hancock
TikTok - Behind the Counter with DeVita and Hancock
Official Website - DeVita and Hancock Hospitality Group
Email: [email protected]
Nov 16, 2022
24 min
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