In this story, Dr Min Basadur reminds us that many common problems holding organizations back can be overcome through application of creative process.

In this story, Dr Min Basadur emphasizes the need  for organizations to establish systems and cultures to solidify change and innovation brought about by new training. 

In this story, Dr Min Basadur stresses the need to legitimately encourage and reward innovation.

In this story, Dr Min Basadur stresses how hard it is to make change in organizations and the importance of empowering people execute and act on ideas.

This story illustrates the need to align employees' day-to-day tasks with customer satisfaction and other top organizational goals.

This story shows that when a change is made with good intentions by one department, without considering the customer experience, chaos and dissatisfaction can result.

This story shows that in order to get commitment, there must be a link between the goals of the strategic planning teams and the tactical teams. Smart leaders can facilitate this.

This story illustrates that success in innovation only occurs when senior executives allow their staff to work for the good of the entire organization, not the individual departments.

This story gives us understanding that innovation done with excessive influence of ego is doomed to fail.

This story emphasizes that the best innovation requires participation, inclusion and, collaboration from the entire team. No one person can innovate alone.