In this episode, Paul Kedge is our expert on deck to share his experience both as a customer success manager at Zilliant with many building products distributors, but also as the head of pricing of the plumbing and heating division at Travis Perkins, the United Kingdom’s largest building merchant.   Listen as Paul and Lindsay discuss the complications and dynamics of pricing, issues responding to boom and bust economies, the complexities of customer agreements, and how to balance margin targets across the business.   www.zilliant.com