Welcome to Summer Throwbacks, where we revisit some of our favorite episodes. This week's guest is Kate Towsey, who helped spotlight the relevance, urgency, and importance of Research Operations (ReOps) to business. This conversation is from her time leading ReOps at Atlassian. She breaks down the rationale for ReOps and the steps folks can take to start a practice of their own.These days, Kate's investing in <a href="https://chacha.club/">Cha Cha Club</a>, a space for ResearchOps pros to connect and learn. Stay tuned for an exclusive podcast series with Kate and Cha Cha Club...coming soon.More ReOps Resources<ul><li><a href="https://www.userinterviews.com/blog/research-ops-what-it-is-and-why-its-so-important">What is Research Operations and Why Does it Matter</a></li><li><a href="https://www.userinterviews.com/state-of-research-for-non-researchers">The State of Research For Non-Researchers</a></li><li><a href="https://www.userinterviews.com/events/building-an-accessibility-research-panel">Building an Accessibility Research Panel</a></li></ul>

#172 - Summer Throwback: Caitria O'Neill on the Problems of Research Reports

Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey