Episode 31 highlights with Hana Nagel:- How the President of the United States did “user research” and what you can learn from that in your work as a UX designer, researcher and product maker- Doing user research...about user research, so that you can see much more success with your organization adopting a more user centered mindset- Focusing on the outcomes of research to create a greater impact with user research at your company- Learning the behavior of your teams and company in order to sell user research internally- How to empower other teams to do user research themselves in order to scale user research at your company- How to turn user research and findings into action and recommendations- Giving your team and company confidence in doing the right things