Erika Hall, co-founder at Mule Design on the Aurelius podcastEpisode 17 highlights:- Use research and design to create products and systems that are more balanced- Where to start helping your company make a bigger impact with user research- “Startup” culture and why it can be very unhealthy and unproductive- Why some companies still aren’t doing user research and how you can help- How having shared goals boosts collaboration and creativity