Episode 15 highlights:- Non dominant thinking styles, diversity in product design and user research- Difference between problem space research and solutions research and why it matters- The concept of “thinking styles” in research and how to apply them in UX design- How machine learning and AI can create emergent experiences in the future- Different types of empathy (cognitive and emotional), what they are and how to use each one- A brilliant, tactical example of how to make sense of what you learn from user research