Attention Retention
Attention Retention
KJ Media
Invest to Retain
20 minutes Posted Nov 7, 2018 at 6:43 pm.
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20:23
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In one of our favorite episodes to date, Kelly and Jackie discuss how current KJ clients are decreasing driver recruitment costs & increasing retention rates by investing in driver programs such as driver liaisons and onboarding mentors.

Backing up the idea of investing in driver programs, drivers calling in credit their companies' willingness to listen to and provide for driver needs as the #1 reason for staying - including one driver who stayed for 28 years and another for 44 years!