In this episode of “At Your Convenience,” CSP Editor Chuck Ulie (left) talks with John Wandell, director of asset protection at Knoxville, Tennessee-based Pilot Co., about the state of losses at convenience stores today.

The two spoke Aug. 5 at CSP and Informa Connect’s Outlook Leadership event, held in Rancho Palos Verdes, California.

Wandell shared the most important steps c-store retailers can take to reduce crime. He also discussed things that c-stores might unknowingly do that invite crime—and how they can correct these issues.