Take Flight Weekly  |  Jim Miller
Take Flight Weekly | Jim Miller
Jim Miller
#336: The Art of Communication
23 minutes Posted Aug 9, 2026 at 10:00 am.
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Summary Not every touch carries the same weight. A text and a lunch both get filed under staying in touch in most advisors’ heads, and they are not the same thing. Not to the client, and not to the business. This one lays the ways you communicate out as a ladder, ten rungs, and makes the case that the art is not picking the most convenient rung. It is picking the right one for the person in front of you. This continues the 2026 teaching series inside Pillar 3, CRM and Relationship Managemen...