
This episode will delve into the legal requirements for selling alcohol and tobacco products, age verification and identification protocols, and non-compliance consequences.
Sep 30, 2023
50 min

In this comprehensive episode, we will explore OSHA regulations applicable to convenience stores, identify common workplace hazards and how to mitigate them and clarify employee rights and responsibilities.
Sep 24, 2023
45 min

In this episode, we'll explore the importance of outstanding customer service, share examples of excellence, reveal industry techniques, offer practical exercises for improvement, and pose thought-provoking questions to guide your journey toward service excellence.
Sep 17, 2023
46 min

In this episode, we'll explore the critical importance of regulatory compliance, giving you the insights and tools you need to navigate the maze of rules and regulations.
Sep 10, 2023
26 min

In this series, we're diving into what makes your store tick, helping you navigate the complex world of pricing decisions and promotions like a seasoned pro.
Sep 3, 2023
31 min

Effective inventory management goes beyond counting products; it's about understanding customer preferences, optimizing ordering, and staying ahead of trends. This episode will explore key principles and best practices for managing your inventory successfully.
Aug 27, 2023
38 min

In this episode, I will review the convenience store industry landscape and market dynamics, store layout optimization, and visual merchandising for independent convenience store owners. I will also touch on some frequently occurring issues that independent store owners face and include some keys to succeeding in the industry.
Aug 21, 2023
40 min

In this episode, I talk about who I am, what C-Store Center is, who it is for, and how it is meant to work.
Aug 13, 2023
26 min
