The AppsJack panel talks about delivering products &amp; services and in the process explores issues surrounding:
+ Differences between Delivering Products &amp; Delivering Services 
+ General Delivery Rules 
+ The Ideal Role for Humans 
+ Ethical Considerations Regarding Automation 
+ What's Possible with VR and the Built World 
+ Employment and the Future of Work
Guests: Josh Bosworth, Steve Kubacki, Ele Munjeli, Andrew Sengul

S1 E7 APQC5: Customer Service Strategy - Customer Service Skills

Geek out with our star-studded Seattle-based professional and entrepreneur cast led by AppsJack President Eric Veal, Master of Science in Information Systems. Each episode features panels of 3-10 experts discussing and debating details and nuance of business technology, digital transformation, change management and leadership topics. 30 episodes, 30 guests and over 16 hours of of content. Learn more about the APQC Process Classification Framework and leading change with people in groups, organizations businesses and society.