
In this episode of Adjuster Talk, join Jason as he uncovers the unexpected thrill of being an independent adjuster. Jason shares riveting stories from the field, from busting deceptive homeowners and shady contractors to surprising encounters with l...
Feb 22, 2024
18 min

This episode explores the qualifications and potential crossover careers for individuals considering transitioning to independent insurance adjusting. I delve into the unique skills and experiences that make individuals successful in this field, drawing from insights gained from those transitioning from construction, real estate, and staff adjusting. I share valuable perspectives on the challenges and opportunities faced by individuals from these backgrounds, emphasizing the importance of remaining updated with technical skills in the ever-evolving industry. This discussion aims to provide meaningful insights and resources for those considering independent insurance-adjusting careers. "It's not as easy as just showing up and saying, hey, we have a good crew; we have a good history." ~Jason HeenanToday on Adjuster Talk:· Importance of Independent Adjusting: Insight into the significance of independent insurance adjusting and the ever-changing insurance claims landscape.· Unique Career Crossovers: Exploring the ideal candidates for adjusting from backgrounds such as construction, real estate agents, and staff adjusters.· Challenges and Rewards: Understanding the hurdles and advantages of transitioning into independent insurance adjusting from various professions.· Technological Evolution: Delving into the significant impact of technology on the insurance adjusting industry over the past two decades.· Professional Growth and Adaptation: Reflecting on personal and professional growth over 20 years in the industry.· Insights into the Claims Industry: Uncovering the day-to-day challenges and successes in the field of independent adjusting.· Future of Insurance Adjusting: Previewing upcoming topics and episodes, catering to newcomers and seasoned adjusters. ELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTER Visit Adjuster Talk (https://www.adjuster-talk.com/) to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.This essential resource contains insights and tips to enhance your professional journey.Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.Royal Adjusting Services (https://www.royaladjustingservices.com/) supports you in every way, ensuring you make the best impression every time. Don't wait to take your career to the next level; head to Adjuster Talk (https://www.adjuster-talk.com/) today and start transforming your future. Adjuster Talk with Jason Heenan Your premier podcast for all things insurance adjusting!Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters.Listen everywhere you listen to podcasts Apple | iHeart | Spotify | Pandora | AmazonRoyal Adjusting Services handles the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience, and is proud to bring you the Adjuster Talk podcast.So, whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service,
Feb 15, 2024
17 min

Welcome to Adjuster Talk with your host, Jason Heenan. In this episode, Jason delves into the world of independent claims, adjusting, and becoming a residential adjuster. He shares valuable insights on the best areas for claims if you're an independent adjuster, offering a deep dive into weather patterns and cities with great opportunities for adjusters. Join us as we explore the exciting world of claims adjusting and learn about the educational alliances available for those interested in getting started in the industry."There's just so many different ways to get insurance claims and figure out how to help that situation or add value to that situation." ~Jason HeenanThis Week on Adjuster Talk:· Importance of Independent Adjusting: Gain insights into the significance of independent insurance adjusting and the evolving landscape of insurance claims.· Personal Career Reflection: Jason shares personal anecdotes and experiences from his early career, providing a firsthand perspective on the challenges of independent adjusting.· Evolving Technology: Understand the significant technological advancements in the insurance adjusting industry over the past two decades.· Hurricane Deployment: Explore the realities of being an independent contractor during a major natural disaster as Jason reflects on his first deployment after Hurricane Katrina.· Two Decades of Experience: Discover the wealth of experience and knowledge accumulated over 20 years in the industry.· Professional Growth: Learn from Jason's journey and the lessons learned throughout his career in independent insurance adjusting.· Industry Insights: Gain a deeper understanding of the highs and lows of the insurance claims industry, including the day-to-day grind and the impact of industry leaders.· Future of Insurance Adjusting: Delve into the upcoming topics and episodes that will offer a comprehensive view of the world of independent insurance adjusting, catering to newcomers and seasoned adjusters alike.Contact Jason:For more information on independent insurance adjusting and resources mentioned in this episode, please visit Royal Adjusting Services (http://www.royaladjustingservices.com/) or Adjuster Talk (http://www.adjuster-talk.com/) for exclusive programs and educational alliances.Resources Mentioned:· IA Path with Chris Stanley (https://iapath.com/adjustertalk/)· Adjuster University with Jeremy Reddick (https://adjuster-university.com/program-royal/)ELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTERVisit Adjuster Talk (https://www.adjuster-talk.com/) to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.This essential resource contains insights and tips to enhance your professional journey.Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.Royal Adjusting Services (https://www.royaladjustingservices.com/) supports you in every way, ensuring you make the best impression every time.Don't wait to take your career to the next level; head to Adjuster Talk (https://www.adjuster-talk.com/) today and start transforming your future. Adjuster Talk with Jason Heenan Your premier podcast for all things insurance adjusting!Join us as we share insights,
Feb 8, 2024
13 min

Welcome to Adjuster Talk with Jason Heenan, where I delve into the world of insurance adjusting and the opportunities it presents. In this episode, I share my journey and insight into why adjusting can be a lucrative and fulfilling career path. I di...
Feb 1, 2024
13 min

Anssi Viljanen is an independent insurance adjuster in Los Angeles, California. Along the way, he experienced playing roles in the real estate and solar energy industries and was a limo driver. After listening to the Adjuster Talk podcast, he credits his inspiration to becoming an adjuster. Anssi’s career took off just after Hurricane Harvey wreaked havoc across America. Anssi joins me to describe what he’s been doing in the past year, how he completed 700 insurance claims in a year, and the projects he’s currently working on. He explains how he manages his time, especially when handling multiple claims. Anssi also shares the story of when he was bound for deportation in California and ultimately missed his wedding. “700 claims in a year sounds like a lot, but it breaks down to about a 40-hour workweek.” - Anssi Viljanen. This week on Adjuster Talk: * The number of claims he does in a week and his strategies for time management.* How he got into the business of being an independent adjuster.* Some of the examples of claims he's experienced handling.* How he met his wife and his effort to be with her.* The story of when he was deported and missed his wedding.* How his then-fiancee got him out of the deportation cell. Connect with Anssi Viljanen:* LinkedIn (https://www.linkedin.com/in/anssi-viljanen-681118a5/)* Email: [email protected] YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTERVisit Adjuster Talk (https://www.adjuster-talk.com/) to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.This essential resource contains insights and tips to enhance your professional journey.Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.Royal Adjusting Services (https://www.royaladjustingservices.com/) supports you in every way, ensuring you make the best impression every time.Don't wait to take your career to the next level; head to Adjuster Talk (https://www.adjuster-talk.com/) today and start transforming your future. Adjuster Talk with Jason Heenan Your premier podcast for all things insurance adjusting!Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters.Listen everywhere you listen to podcasts. Apple | iHeart | Spotify | Pandora | AmazonRoyal Adjusting Services handles the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience, and is proud to bring you the Adjuster Talk podcast. So, whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting.
Jan 25, 2024
29 min

Today, with over 20 years of experience as an independent insurance adjuster, Jason discusses the lesser-known challenges and risks in his field. He shares personal stories about dangerous situations like dealing with aggressive dogs, encountering homeowners with firearms, accidents related to ladder use, and how surveillance technology affects investigations. Jason also highlights the long-term risks, such as skin damage from being outdoors for extended periods.Join us to learn about the real and often overlooked dangers that field adjusters face every day."If it were an easy job with no risk, it would not pay as well." ~Jason Heenan This Week on Adjuster Talk:· The various risks independent insurance adjusters face as they conduct fieldwork.· The importance of being prepared for potential dangers such as dog bites and defensive property owners.· The significance of ladder safety and the potential risks of falling.· How interactions with contractors and homeowners can present unexpected hazards during inspections.· Modern security features like ring cameras impact the investigative process.· The long-term risks of outdoor work include exposure to the elements and potential skin damage.· Adjusters must be vigilant and well-prepared for their work's physical and emotional challenges.· The importance of understanding and addressing the risks inherent in the insurance adjusting profession. ELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTER Visit Adjuster Talk (https://www.adjuster-talk.com/) to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.This essential resource contains insights and tips to enhance your professional journey.Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.Royal Adjusting Services (https://www.royaladjustingservices.com/) supports you in every way, ensuring you make the best impression every time.Don't wait to take your career to the next level; head to Adjuster Talk (https://www.adjuster-talk.com/) today and start transforming your future. Adjuster Talk with Jason Heenan Your premier podcast for all things insurance adjusting!Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters.Listen everywhere you listen to podcasts! Apple | iHeart | Spotify | Pandora | AmazonRoyal Adjusting Services handles the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience, and is proud to bring you the Adjuster Talk podcast.So, whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting.
Jan 25, 2024
15 min

Today, Jason delves into the world of insurance claims adjusters, shedding light on the various types of adjusters and their roles. Jason provides an insightful overview of the different types of claims handled within the industry, from independent ...
Jan 25, 2024
11 min

Independent adjusting can be one of the best career choices you will ever make. It gives you the freedom of most work-from-home occupations without the mundane experience of being stuck at home for 40 hours a week. One of the best ways to boost the adjusting experience is by joining or working with an IA firm.How do you know if an IA firm is good or bad? What should you watch out for?Today, I discuss some of the best ways to determine if the IA firm you’re scouting is worth your time or a pass. I describe why winter is a slow month for all of us and when it starts picking up. I explain some risks to consider in being an independent adjuster and how to prepare for slow and fast months. I also share how you can start working with Royal Adjusting Services and the type of adjusters we want on our team.“Check to see what a company’s rates are only after you’ve decided they’re good or bad to do business for through doing your homework.” ~Jason HeenanThis week on Adjuster Talk:* Why winter is a tough time for independent adjusters.* Preparing for the big and small quarters as an independent adjuster.* Knowing how to find the right IA firm.* The types of behavior you need to watch out for in IA firms.* What makes our firm different from other firms?* You need to ask an IA firm the questions.* The risks to consider when choosing an IA firm.* Some of the reasons why you should work for us. ELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTERVisit Adjuster Talk (https://www.adjuster-talk.com/) to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.This essential resource contains insights and tips to enhance your professional journey.Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.Royal Adjusting Services (https://www.royaladjustingservices.com/) supports you in every way, ensuring you make the best impression every time.Don't wait to take your career to the next level; head to Adjuster Talk (https://www.adjuster-talk.com/) today and start transforming your future.Adjuster Talk with Jason Heenan Your premier podcast for all things insurance adjusting!Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters.Listen everywhere you listen to podcasts. Apple | iHeart | Spotify | Pandora | AmazonRoyal Adjusting Services handles the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience, and is proud to bring you the Adjuster Talk podcast.So, whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting.
Jan 25, 2024
25 min

On today's episode of Adjuster Talk, I delve into the crucial question of why a particular independent adjuster or adjusting company would stand out from the competition. With so many unique resumes flooding our desks, it's essential for independent adjusters to articulate their value and explain why insurance and adjusting companies should choose them for claims and files. Join me as I share insights on this important topic, drawing from my 20 years of experience in the insurance claims industry. "A king's army is going to be really dressed right... We want everyone to look uniform and professional and be warm and safe." ~Jason Heenan This Week on Adjuster Talk: · Distinguishing Yourself: Independent adjusters must stand out without disparaging the competition, focusing on their skills and professional profile.· Business Practices: Royal Adjusting Services emphasizes decentralized operations, personalized schedules for adjusters, and a strong focus on meeting schedules and training to enhance productivity and professionalism.· Health of the Adjusting Firm: Prioritizing the health of individual adjusting businesses forms the foundation for the success of the adjusting firm as a whole, creating a strong, supportive network within the industry.· Mindset and Customer Service: Emphasizing a customer-oriented mindset, excellent cycle time, and exceptional customer service are vital for success in the adjusting business, fostering trust and reliability among clients.· Professionalism and Support: Providing professional attire, emphasizing hydration, and promoting a supportive work environment are crucial for adjusters' well-being and productivity, reflecting a strong commitment to their success and comfort.· Importance of Communication: Good communication skills, especially after hours or during special occasions, are crucial in establishing trust and reliability and enhancing professional relationships and interactions.· Scan Misconceptions: Understanding common misconceptions about the frequency and significance of follow-up scans after a cancer diagnosis is essential for informed patient decision-making, promoting clarity and peace of mind.· Types of Scans: Recognizing the differences between PET, CT, and MRI scans and understanding the circumstances under which each is preferred is critical for patients and doctors, ensuring comprehensive and accurate diagnostic procedures. ELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTER Visit Adjuster Talk (https://www.adjuster-talk.com/) to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career. This essential resource contains insights and tips to enhance your professional journey. Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.Royal Adjusting Services (https://www.royaladjustingservices.com/) supports you in every way, ensuring you make the best impression every time. Don't wait to take your career to the next level; head to Adjuster Talk (https://www.adjuster-talk.com/) today and start transforming your future. Adjuster Talk with Jason Heenan Your premier podcast for all things insurance adjusting! Join us as we share insights, industry trends,
Jan 25, 2024
14 min

Ideally, your team of adjusters should be the best of the best, capable of balancing every claim they get and processing them on time. However, we’re not living in an ideal world, so we won’t always hire the best, even if we try with our best recrui...
Jan 25, 2024
26 min
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