In our previous episode, we had brief introductory conversations with the Chief Nursing Officers of the three major Health Systems in the Dayton, Ohio area. Today, we begin a series of "deeper dives" with each of those CNOs individually, beginning with Jen Shull, Chief Nursing Officer at Kettering Health. Jen and Cynthia discuss lessons learned during the first wave of the COVID pandemic with a focus on strategies that enable nurses to care better for themselves and for one another.