60-second Retail
60-second Retail
BDO USA
The Real Cost of Customers: Rethinking CAC in Retail
15 minutes Posted Feb 23, 2026 at 3:54 pm.
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Show notes
In today's episode we are taking a look at the true cost of customer acquisition today — from benchmarks, to what’s working right now, to how retailers can assess quality versus volume. If you've been struggling to make sense of the shifting CAC landscape this episode is a great listen!