Insurance Broker and Consultant Supporting Business Owners
Insurance Broker and Consultant Supporting Business Owners
Clarence Nappier, Insurance Broker & Consultant
Nationwide: Karla Sasser, CPA - Episode 4 of 5 - Analyzing Critical Data and Key Performance Indicators (KPIs)
16 minutes Posted Apr 19, 2021 at 5:31 pm.
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Show notes

Karla defines KPI's as measurements of observed company performance  vs expected company performance. KPI's have broad industry usage from customer service to staffing to sales.