Jamie joined Traditional Medicinals in 2019 as the Chief Purpose Officer. She manages Traditional Medicinals sustainability efforts including risk assessment, Zero Waste Project, regenerative and carbon strategy, and supply chain data management. Jamie is a recognized leader with expertise in corporate responsibility, sustainability, shared value creation and employee and community engagement. In January 2022, Jamie’s role officially expanded to include the Human Resources team. Previously, Jamie was the Senior Director of Corporate Responsibility at McKesson, a Fortune 6 healthcare company. Prior to that she was the Senior Director, Employee Engagement and Corporate Responsibility at Visa and served as the Director of Community Engagement at the Alcoa Foundation for 10 years. Jamie earned a MS, Leadership for Sustainability, from University of Vermont, an Executive Certificate in Strategic Reputation Management from Dartmouth College, and MBA, Strategic Management, Organization Behavior from The University of British Columbia and a BS in Business Administration, IT, Finance and Accounting from Duquesne University. Jamie Joins Sustainable Nation to Discuss: How the B Corp community has helped Traditional Medicinals advance its sustainability efforts The FairWild Certification Transitioning to biodegradable packaging Challenges and processes for quantifying scope 3 emissions Advice and recommendations for sustainability professionals Jamie’s Final Five Questions Responses: What is one piece of advice you would give other sustainability professionals that might help them in their careers?  Understanding communication skills and influence skills really matter. What I found, especially working in large companies, is that most leaders are not ill-intentioned, but they may be preoccupied and they may be out of their depth on some of these sustainability topics. So the more you can meet them where they are, think about the scope of responsibility they have as well as their personal values and the company values, and then help move them in the direction of the change that you want to see, the easier it will be for everyone.  What are you most excited about right now in the world of sustainability?  This might be specific to me, but I think we're probably seeing it across the board as hiring managers, is that environmental courses and topics are much more prevalent today than they were when we were in school. What I find now is that many people have degrees or minors in environmental sustainability. They may be working in marketing or R&D or procurement, but they have a real passion for environmental sustainability. We used to have to convince people, we had to do a lot of selling internally to get our initiatives bumped to the top of the priority list. Now we have ready allies across the organization who are really agitating for change. I think that's great, but it does require us as sustainability leaders to change our skills from leading from the front to coordinating and collaborating across departments. But I'm excited to see how many people have skill and passion.  What is one book you'd recommend sustainability leaders read?  I love The Shareholder Value Myth by Lynn Stout. We can't talk about the future health of the planet without talking about the way that our capital markets work. There's a real case to be made for long-term thinking, and I think she does a really good job discussing that.  What are some of your favorite resources or tools that really help you in your work?  The Fair Wild Foundation. If you care about conservation or plants, it's a great one to learn from. They produce really great, thought leadership pieces. For those in the food industry, we use a tool called HowGood that allows us to understand the environmental footprint and impact of our products. That helps us when we're innovating as well. We want to deliver specific impact to our consumers, but if we can do that in a lower environmentally impactful way, that's great. So HowGood is another great tool. Where can our listeners go to learn more about you and the work being done at Traditional Medicinals? Our website is https://www.traditionalmedicinals.com/. If you go to the impact section, you can find our impact report. You can find lots of stories about what we're doing in the world and our approach to business, and I hope you enjoy it. I think it's a beautiful site. It also teaches a lot about plants.

Amelia DeLuca serves as Chief Sustainability Officer at Delta Air Lines, leading the airline on its journey to reach net-zero emissions by 2050 and deliver a more sustainable and elevated travel experience along the way. Prior to her appointment as Chief Sustainability Officer, DeLuca served as Vice President, International Customer Experience and Partner Sustainability. In that role, DeLuca led cross-divisional efforts to deliver a consistent premium customer experience across Delta’s partners. She also supported the development of Delta's partner sustainability strategy across Delta’s global partner network to enhance and accelerate the alliance’s leading sustainability position and provide greater collective impact across the Delta network. During her 17-year career with Delta, DeLuca has held varied leadership positions within the Sustainability, Global Sales, Revenue Management and Network Planning teams and has been based in Mexico City, Minneapolis, Amsterdam, New York City and Atlanta. She graduated from Washington University in St. Louis with a Bachelor of Arts in Mathematics and has her M.B.A. from the University of Amsterdam. She currently lives in Atlanta with her husband and two daughters.   Amelia Joins Sustainable Nation to Discuss: Delta’s decarbonization efforts and strategies  What sustainable aviation fuel is and challenges to scale it How corporations can purchase sustainable aviation fueled flights from Delta Delta’s social and environmental sustainability strategies  Advice and recommendations for sustainability professionals Amelia’s Final Five Questions Responses: What is one piece of advice you would give to other sustainability professionals that might help them in their careers?  I have two for this. I think first and foremost, take care of yourselves. I think that goes for anyone who is alive today, but especially those that are working. Obviously we've all been through a lot. I love that the world has shifted into talking about mental wellbeing more frequently. I think sustainability professionals need to really double down and think about that, because while optimism and passion takes us forward in what we do every single day, this is one of the most daunting things that I've ever been a part of. You open the news, or you go outside and you see a climate catastrophe. Some days it just feels really sad and depressing. So first off, take care of yourself. Make sure you have all the tools you need to feel good, and then secondly, lean into your peers and your sustainability friends. The incredible partners that I've made from my airline counterparts, extending beyond just the airlines, all sustainability counterparts that I've met, there's not a greater group of people than those in the sustainability profession. I've never reached out to someone and asked for advice or asked for their time and they’ve said no. Find a couple of people that you just really enjoy in this space, whether in your industry or something else, and build a relationship with them and it will stand the test of time.  What are you most excited about right now in the world of sustainability?  One of the things I struggle with the most in sustainability is when I feel like we make it really difficult for consumers to know what is right, what is up, what is correct. The news provides different viewpoints, which I think is super helpful, there shouldn't just be a “yes, this is the answer,” and no one disputes it. I love that there are people out there that challenge every part of sustainability from “what's the best product in terms of what to put on board? Is it a plastic water bottle because it's lighter weight or is it aluminum?” There's a fierce debate and I love debate, but the theme I like the most right now in sustainability is transparency. I don't mean transparency in the way that we think about it through the SEC climate rules, for example. I think about it as, not only are we taking time, and this podcast is such a great example, to educate consumers on how to think about sustainability trends. We're all walking towards a world where consumers are essentially empowered to make choices because brands and products and activities, you name it, offer information and transparency about the impact that consumers can make and the choice that feels most right to them personally. I'm personally really excited about the transparency that we're building as a community.  What is one book you'd recommend sustainability Leaders read?  I have two. The more common one, which is one of the first books I read when I moved into sustainability, was Drawdown. My guess is, if you're listening to this, you probably already read that by Paul Hawken, but I liked Drawdown because it really helped me take what felt like a really daunting subject that I was starting in and it broke it down into concepts, and it had a lot of numbers. It really was focused not on what the problems were, but what the climate solutions were. I’m a big fan of drawdown. Separately though, I'm a big fiction reader, and I do always encourage people, including our sustainability professionals, to make sure you continue to read fiction. Not only can it be uplifting if you've had a daunting day, but I think it also challenges our brain to think about things just more broadly, in different terms or from different angles. So another book that I am in the midst of reading right now, which is one of the top books from last year, is called The Candy House. It's a really trippy book. It's essentially this concept of social media that could allow us to upload and share our memories with each other. That just seems really weird. But the reason I say that is I like to read books that make me think about the world and where society is going from a different lens. Candy House is a really great example, it seems like the craziest idea ever. But then you're also like, well, with AI and where we're going, we could be there before we know it. I like to read books that just challenge me to think about the world a little differently.  What are your favorite resources or tools that really help you in your work?  Podcasts, and that's not just a plug for this one, but I typically listen to a sustainability or climate podcast coming into work and leaving work. I'm a big fan of just kind of diving in topically on things that are interesting to me. Or if I've had something I've come across from a work perspective that I'm like, “Hey, I don't know that much about X,” I'll just listen to a podcast about it. It's such a great way to get a little bit deeper. My second thing of course is my team. I have an amazing team who all know so much more about this space than probably I ever will because many of them have come through college focusing on the environment or sustainability, or they have masters in the topics, or they've worked in the oil and gas industry. We have a woman who's come from Nike and stood up a big portion of their sustainability work a number of years ago. I rely upon them a lot on all things. I think that's what any good leader should do, build a team that knows more than they do and make sure that you’re tapping into them as they go.  Where can our listeners go to learn more about you and the sustainability work being done at Delta?  I hope that you will learn more about Delta's sustainable journey and also look out for some of these sustainability enhancements that you're going to see on board going forward. You can also learn more about our path to sustainability and the progress we're making by going to https://news.delta.com/path-to-sustainability. You can also follow me on LinkedIn. I would love it if you follow me on LinkedIn and engage with me there. I always want to hear your thoughts and opinions on what Delta is doing.

Scott Tew is the leader of the Center for Energy Efficiency & Sustainability at Trane Technologies (CEES) and is responsible for forward-looking sustainability initiatives aimed at transitioning to more efficient and climate-friendly solutions and minimizing resource use within company facilities. He serves as a thought leader in linking public policy, economic impacts and a value-stream approach to sustainability. His efforts have led to the development of world-class initiatives, including introduction of the company’s comprehensive 2030 Sustainability Commitments with the largest customer-facing corporate commitment to combat climate change with the Gigaton Challenge; and as a pioneer in integrated reporting. Scott holds graduate and undergraduate degrees in environmental science and ecology from Livingston University. He serves on the Advisory Council of the Corporate Eco Forum; as the board chair of the World Environment Center; and as the chair of the US Business Council for Sustainable Development (USBCSD). Scott Joins Sustainable Nation to Discuss: The scope of work at Trane Technologies Untapped opportunities to reduce emissions though the built environment and food systems Smart buildings and using technology to improve efficiencies  Trane Technologies value stream-focused 2030 commitments  Working with external advisors on science-based targets Advice and recommendations for sustainability professionals Scott’s Final Five Questions Responses: What is one piece of advice you would give other sustainability professionals that might help them in their careers? The power of commitments and the power of public goals; I can never underestimate the power of that. Helping leadership get behind a public commitment is a huge game changer. If you're with a company where that hasn't happened yet, that needs to be the front and center of your focus. What are you most excited about right now in the world of sustainability? I believe we're about to move into a new era of regenerative thinking. I think attaching sustainability to a company's purpose like we did at Trane Technologies was what was needed to get us to where we are today. There are some great companies out there thinking “how do we actually have a regenerative mantra so that we actually can redo anything bad from the past and think very differently about solutions in the future?” That means that we are more open to innovation and partnerships than ever before, so that has me very excited. What is one book you'd recommend sustainability professionals read? I have to be selfish on this one; After Cooling is one by Eric Dean Wilson. That is a really interesting one because it talks about the cost of comfort to the world, which is exactly the problem that my company is trying to solve. In a world where we have an increasing number of heat waves and heat domes, it might be time for us all to step back and think about how cooling is delivered and what we should do differently in the future. What are some of your favorite resources or tools that really help you in your work? There are a few outside organizations that I get a lot of value out of hearing from other practitioners. For your listeners out there, I think you really should explore groups where you can be amongst your peers to find out how they're accomplishing whatever they're accomplishing. I get a lot of value from chatting either one-on-one or hearing a presentation of practitioners of how something worked in their company. Those are the things that I bring back to apply within my company, and I can point to lots of examples of that through the years. Where can our listeners go to learn more about you and the work being done at Trane Technologies? You can go to tranetechnologies.com and the opening page will have a link to our sustainability progress. My group is featured with its own section of the website including my email address. I’m always happy to engage with anyone who might have questions or want to follow up.

Tara is Senior Director of Corporate Responsibility at Jack Henry. She leads the strategy and execution of the organization's corporate sustainability efforts, including corporate ethics, the transition to a low carbon future, philanthropy and sustainability related reporting. Prior to focusing on advancing Jack Henry's sustainability efforts, Tara launched Jack Henry's diversity, equity, and inclusion strategy, created an internal mobility program, led the learning and development team, revamped the performance management program, and developed Jack Henry's talent analytics approach. Tara Joins Sustainable Nation to Discuss: The transition from a role in HR to a role in sustainability  What it means for Jack Henry to be a purpose-driven company Preparing sustainbility reports and for SEC climate disclosures  Getting support to pursue science-based targets Business Innovation groups at Jack Henry Advice and recommendations for sustainability professionals Tara’s Final Five Questions Responses: What is one piece of advice you would give other sustainability professionals that might help them in their careers Figure out how to make complex ideas simple. If you don't take the time to do it, your communications can fall flat. The world of sustainability is so complicated. You're spanning so many different topics from cybersecurity and information security to greenhouse gas emissions to philanthropy and so on. Really being able to distill all that complexity into simple statements, into communications that people can understand without needing to be experts in the field, and not only understand, but know what to do with that information- if you can figure that out, then you'll easily create impactful reporting and momentum internally within your organization. What are you most excited about right now in the world of sustainability? Particularly as a sustainability professional, I think we are so privileged to have a role in which we have the opportunity to impact every single person on this planet through our work. That may seem a little bit Pollyanna, but it's true. I think the work that we're doing to reduce greenhouse gas emissions, to do work around philanthropy, to do work around corporate ethics, all of that really matters. I think that it’s incredibly exciting to be in a field that can have that sort of large scale impact. That and the talent that is coming up. Two members of my team, they are new graduates and they are so passionate, so knowledgeable, and I know they're two of many that are coming out in the field. It's incredible to see what these folks are going to do and how they're going to take us to the next level. So I'm excited about that. What is one book you'd recommend sustainability professionals read? It's a classic, and it's not really a sustainability book, it's a book about leadership: Good to Great by Jim Collins. If you can't speak the language of business, and you will hear the concepts in these books spoken about constantly at the C-suite level and with executive leadership, you're not going to be taken seriously. You've got to be able to speak the language of business. In particular, I like Good to Great because of that concept of the flywheel; the idea that consistent action over time really can create momentum and that it's easily sustained and energizes people over time. I think that's so applicable to the world of sustainability. It's a slow roll in the beginning, but once you get things going, if you're thoughtful and consistent, it takes off, and your job is just to tap the rut or make sure you’re on the right course over time. What are some of your favorite resources or tools that really help you in your work? I'm a big reader of ESG Today. They have a weekly summary email that gives you the highlights. I think it's important to know what's going on in the field. But the most helpful resource is networking. It's finding other people in this field that you can talk with and share ideas with. I've done that through conferences or through webinars. I'll reach out and say, “I like what you said about this. Could we have a quick conversation?” Just building those relationships so that you have thought partners to bring ideas to and help you make your work more impactful. Where can our listeners go to learn more about you and the work being done at Jack Henry? You can find me on LinkedIn, Tara Brown at Jack Henry. If you go to jackhenry.com on our investor relations site, you'll find a link to our corporate sustainability reports and previous reports and highlights of our most recent initiatives.

Liliana joined Wendy’s in June 2014 and has served as Chief Corporate Affairs & Sustainability Officer since February 2021 to reflect her range of responsibilities across Communications, Quality Assurance, Customer Care, Public Affairs and Corporate Responsibility. She previously served as our Chief Communications Officer from June 2014 to February 2021. Liliana sets the vision and strategy for all communications with franchisees and employees, public relations, government relations and corporate responsibility. Her work with the Quality Assurance function involves developing quality and safety procedures throughout our supply chain and restaurants to provide a safe and quality dining experience for all Wendy’s customers. Liliana prides herself on building diverse teams and empowering them to find solutions – a leadership style that has produced notable results. Her team recently restructured Wendy’s corporate responsibility efforts under one united banner, Good Done Right, and created our Supplier Code of Conduct. Under her direction, Wendy’s also launched The Square Deal, Wendy’s blog to provide a point of view on issues that are important to our Company and our customers. Prior to Wendy’s, Liliana served as Vice President of Corporate Communications and Public Affairs at Dean Foods in Dallas, TX. Her previous experience includes tenure as Public Affairs Manager with Mars, Incorporated in New Jersey, and as a public relations consultant for eight years in New York City. Liliana Joins Sustainable Nation to Discuss: Defining responsible sourcing and identifying criteria for responsibly sourcing food What consumers are looking for in the industry in regards to sustainability The process of starting GHG inventories, CDP reporting, and setting science-based targets Wendy’s “Good done right” goals for food, people and footprint  Tying sustainability performance to incentives Advice and recommendations for sustainability professionals Liliana’s Final Five Questions Responses: What is one piece of advice you would give other sustainability professionals that might help them in their careers? The advice that I would give is just to be a sponge for learning and for relationships and networking with others in the field. I would not have considered myself a sustainability professional even 10 years ago. There is so much to learn. There is so much to absorb. I don't think anyone can be an expert in all of it. I think really broadening your aperture so that you have the benefit of expertise from others that are in different aspects of your field is something that I really value. Probably the most important resource that I see in the field is people. Hopefully you can provide some value to them in terms of the expertise and the knowledge that you have, but also continuing to build those relationships and reach out and network to increase your effectiveness. What are you most excited about right now in the world of sustainability? The biggest is just the awareness and the general knowledge and interest in this area. That takes a lot of different forms and different parts of the industry, different stakeholders are coming at it with different points of view. But I think that there's never been a better time to really be demonstrating the value and the importance of sustainability work within the business community. I feel like the conversation I'm not having anymore is around “why should we care about this?” Does this actually add to our business value? Is there a strong rationale for being focused on ESG or sustainability? Now the conversation is much more around, “where should we be putting our precious resources?” Where can our efforts be most successful and most effective?  What is one book you would recommend sustainability professionals read? I'll go to the classics. There's certainly lots of more contemporary examples, but I think Rachel Carson's Silent Spring. I was in college when I read it. That really started to open my eyes around not just the importance of a focus on the environment and on sustainability, but a factual, well researched, analysis of what was happening and what we as a society could do to make a more positive impact. I know that's a classic, but I think it's still relevant today. What are some of your favorite resources or tools that really help you in your work? To repeat myself, people. I really do collect and curate a great network of people that come from all different backgrounds and perspectives and areas of expertise. The more that I can connect and engage with people that do things that are very different than what I do professionally, I just grow and learn from that. And then a plug for you Josh and your colleagues for podcasts like this one. I usually go for a run every day and I've got a collection of podcasts and other things that, that that's the soundtrack to my daily runs because I feel like there's always something new coming out to help us just learn and get better. Where can our listeners go to learn more about you and the sustainability work being done at Wendy's? We would love for you to hop over to wendys.com and click on the what we value segment of our website. You can find our corporate responsibility reports for 2022 and the years in the past, and then certainly a wealth of information about the company and our commitments overall.

Pamela Klyn was named Senior Vice President, Corporate Relations and Sustainability, on January 1, 2022. Klyn was most recently a Vice President in Whirlpool Corporation’s Global Product Organization. During her time with the company, Klyn has held advancing roles in engineering, product development, global innovation, and marketing. From 2013 to 2015, she lived in Italy and served as the Vice President of Products & Brands for Whirlpool EMEA.  Klyn was hired into the company’s Technical Excellence Program in 1993 after graduating from Michigan Technological University with a bachelor’s degree in mechanical engineering. She earned a master’s degree in mechanical engineering from the University of Michigan in 1995 and has an Executive MBA from Bowling Green State University. Klyn is currently a Board member for the Boys & Girls Clubs of Benton Harbor and a Trustee for the Whirlpool Foundation. She serves on the Michigan Technological University External Advisory Board for the Dean of Engineering and on the Board of Directors for Patrick Industries. Pam Joins Sustainable Nation to Discuss: How Whirpool established themselves as a leader in sustainability  The importance of consumer education for best product usage practices Whirlpool’s 2022 sustainability report Whirlpool’s partnership with Habitat for Humanity including Build Better with Whirlpool Advice and recommendations for sustainability professionals Pam’s Final Five Questions Responses: What is one piece of advice you would give to other sustainability professionals that might help them in their careers? I think it's always important to look at all the data and information you have. Don't get analysis paralysis, but create a roadmap. Understand what kind of traditional problem solving you can apply. Where do you need innovation? Where do you need partnerships? Where do you need a different way to solve it? Think about who else has this problem or this accountability and how you could jointly solve it together. Anytime there's an inflection point, like the focus on sustainability, that breeds opportunity, in my opinion. Use the skills you have, the problem solving skills, the experience you have, but be open to how this can be a completely new opportunity for you and your organization. What are you most excited about right now in the world of sustainability? Opportunity for partnerships. If you look at our 111 year history as a company, it's been about key partnerships at the right time in a continued evolution of doing the right thing, keeping the consumer at the center of it, and finding ways to reinvent for the future. What's outstanding is we have such a strong base to start from, but we know we can do better and we can make a huge impact and really lead the way here. I’m really excited to see what comes out of it, especially as you start to look at recycling and partnering with consumers in their homes. How do we get the message across that if you run this dishwasher at night, if that is workable for you and your lifestyle, you save 30% energy? How do we enable consumers to use appliances in the smartest way possible that doesn't compromise their lifestyle? What is one book you would recommend sustainability professionals read? I don’t know if it only applies to sustainability professionals, but I recently read Shoe Dog by Phil Knight, which is about the Nike journey. I'm very proud of Whirlpool's 111 year history and the reinvention that it's taken, as I mentioned. But a company like Nike, which is such a powerhouse, came so close so many times to not making it, despite amazing orders and all the business they could handle. It really points to: sustainability means so many different things, but it really centers all around ensuring the longevity of a company. It points to the tenacity that it takes and the belief in doing the right thing for the customer, and keeping the customer and quality at the center of it all. What are some of your favorite resources or tools that really help you in your work? It's the team, the cross-functional effort. It's our people here and the fact that people want to do the right thing. It's my team's job, the sustainability team's job to guide them and say, overall, here's our targets as a company. Manufacturing, we need this from you, procurement, we need your help here partnering with suppliers. What are our suppliers doing to think about the next level? Are there new suppliers to partner with? For example, information technology, we need systems to measure our emissions in a reportable way. Legal, how do we make sure we're managing the governance aspect? Product, our engineering organization, how do we continue to evolve our product in new and different innovative ways? It really is that aspect that we get to partner with every part of the organization, and our people come through time and time again. Where can our listeners go to learn more about you and your work and check out your new 2022 sustainability report? You can find our sustainability report on whirlpoolcorp.com, and we have a lot of great tips and tricks on how to use your appliances more efficiently. We have a consumer facing website called improvinglife@home.com and that talks about making sure you don't open your refrigerator too often, run certain appliances at night, don't hand wash, use your dishwasher, etc. It really gives a lot of those things that people haven't been told and so they're not doing routinely, but that can really make a difference in your water and energy bill.

Emilio Tenuta is senior vice president of Corporate Sustainability and chief sustainability officer for Ecolab. For the past 11 years, he has led Ecolab’s strategic sustainability journey and is actively involved in advancing global sustainability practices, with a significant focus on water stewardship and climate action. In recent years, he’s become a leader in environmental, social and governance (ESG) practices and reporting. Partnering with investor relations and Ecolab’s Chief Executive Officer, Tenuta has advanced Ecolab’s reputation as an ESG leading company. He is chair of the board of directors of the World Environment Center, a global non-profit, non-advocacy organization. Emilio is also on the leadership council of the Corporate Eco Forum.  Emilio Joins Sustainable Nation to Discuss: Prioritizing sustainability work between customers and internal operations Ecolab establishing themselves as a corporate leader in the Dow Jones Sustainability World Index, CDP, and in other rankings Water and climate; the Ecolab Water for Climate strategy and The Water Resilience Coalition Closing the ‘say-do’ sustainability gap Advice and recommendations for sustainability professionals  Emilio’s Final Five Questions Responses: What is one piece of advice you would give other sustainability professionals that might help them in their careers? If you really want to make a difference from a sustainability impact, work in the private sector. I believe there is this myth that the only place people can make a difference is by working for an environmental nonprofit. I think today in our discussion we've proven that Ecolab is living proof that more and more companies can deliver a positive impact in the world while driving profitable growth and helping communities thrive. What are you most excited about right now in the world of sustainability? The rise of ESG over the last five years. I'm most excited about the tremendous investment in sustainability, climate and water by the capital markets and investors to help the world decarbonize. I think mobilizing finance is a huge catalyst to driving the change we need to see in the world. What is one book you would recommend sustainability professionals read? I'm a big fan of Thomas Friedman, the author of The World is Flat. His latest book is really good called Thank You For Being Late. It's an interesting perspective on the convergence of technology, climate, and geopolitical challenges facing the world; something that is obviously very relevant today. What are some of your favorite resources or tools that really help you in your work? I'm a big fan of The World Resources Institute, which is a think tank out of Washington DC. I'm also a big fan of CDP, the Carbon Disclosure Project and the Water Resilience Coalition. After two and a half/three years now, there are a plethora of resources available if you go to the Water Resilience Coalition website that support not only the actions we need to take for a water constrained world, but also driving climate resilience. Where can people go to learn more about you and the work being done at Ecolab? Ecolab.com. It's a tremendous resource and I really commend our global communications team and our digital enablement team. They've done a great job of providing some tremendous resources there. I would encourage folks to follow me on LinkedIn. I'm very passionate about sharing the incredible things going on in the world not only with Ecolab, but with all of our partners, and then Twitter as well. Then I'll shout out to a publicly available tool called the Smartwater Navigator, which is available on smartwaternavigator.com, which is another great place to really learn more about the work that we're doing. 

Josh Raglin has dedicated over 25 years in the fields of conservation, forestry, and environmental stewardship. As chief sustainability officer at Norfolk Southern, he leads efforts to transform the company’s sustainability strategy. He champions initiatives that integrate sustainability practices into daily operations to achieve efficiencies, control costs, generate revenue, and reduce environmental impacts. These efforts include close collaboration with department leaders company-wide, along with external stakeholders such as customers, investors, regulators, and communities. Josh Joins Sustainable Nation to Discuss: Advancing efficiency of rails including the Locomotive Modernization program The economic and environmental benefits of shipping by rail, and the feasibility of making the switch to rail Benefits to customers from Norfolk Southern’s carbon calculator  Norfolk Southern's five pillars of sustainability, specifically nature-based solutions Advice and recommendations for sustainability professionals Josh’s Final Five Questions Responses: What is one piece of advice you would give other sustainability professionals that might help them in their careers? I would say network. You can't know too many people. The more you network, the more connections you make. Not only internally within your company but externally as well. That's going to increase your knowledge base. Many of our customers have just started their sustainability programs in the last three or four years, and so I can be a resource for them in helping them start their journey, and I really enjoy doing that. What are you most excited about right now in the world of sustainability? I think it's the excitement, the corporate commitment that you're seeing, and where we've gone in such a short period of time. And it's voluntary. We're getting the support of all of our stakeholders. It's important to our customers, our investors, our regulators, and it's important to our employees as well. What is one book you'd recommend sustainability professionals read? It's actually one I just completed. It's called How the World Really Works, and it's by an energy scientist Vaclav Smil. He's written a number of books over the years, and he's not a pessimist, he's not an optimist, he's a scientist. He really does a great way of explaining the science, particularly when it comes to energy. I really highly recommend that to anyone. What are some of your favorite resources or tools that really help you in your work? I would say probably my engagement with outside groups. I really enjoy engaging with conservation related groups or environmental groups and understanding our natural environment more and how Norfolk Southern can be a part of that. Whether it's employee engagement, whether it's financial support, or volunteering. A number of our employees, we volunteer on boards, we attend events, and it's not just about doing railroading, but it's also about how we can engage with the community to really make a difference. Where can our listeners go to learn more about you and the sustainability work being done at Norfolk Southern? I'm on LinkedIn, so if you look up Josh Raglin Norfolk Southern, you'll find me pretty easily. And our website is http://www.nscorp.com/betterplanet.

Yogesh Chauhan is director of ESG (Environment, Social, Governance) at HubSpot. His brief is to develop a new and impactful ESG strategy covering all HubSpot’s operations. He oversees a range of environmental, community engagement, reporting, innovation and thought leadership initiatives designed to embed sustainability and responsible business across the company. Prior to HubSpot, Yogesh Chauhan was director of corporate sustainability at Tata Consultancy Services for nine years. He was also the BBC’s chief adviser on corporate responsibility and environment and worked for the corporation for 12 years. Yogesh Joins Sustainable Nation to Discuss: Upstream and downstream supply chain challenges to reducing emissions as a SAS company Getting buy-in from leadership for SBTI or sustainability goals Activating the workforce around sustainability strategy Advice and recommendations for sustainability professionals Yogesh’s Final Five Questions Responses: What is one piece of advice you would give other sustainability professionals that might help them in their careers? Authenticity. My advice to all sustainability professionals is don't get tempted to say and do things that really are not authentic and genuine in terms of how you are driving the sustainability agenda, because you will get caught in the greenwashing mill. Authenticity would be my key advice. Be authentic as much as you possibly can. What are you most excited about right now in the world of sustainability? I would say sustainable innovation is something that I'm really getting excited about. Whether that's things like green aviation fuel, more sustainable building materials that are coming on stream, scaling renewable energy and the dramatic reduction in costs for renewable infrastructure, and what we see visibly now amongst most populations is the change in lifestyles that people are beginning to adopt and consumers making individual choices. Those are the things that really excite me. As part of that innovation, there's obviously a whole leap of technology that is being built to drive a more sustainable future, whether that's digital technology or engineering technology, and those are the bits that really do excite me. What is one book you would recommend sustainability professionals read? Just looking at my bookshelf at the moment, what caught my eye is the Dalai Lama's Book of Wisdom. It's just a tiny little book with a few quotes on each page, and it isn't about sustainability. It's rather about the broader concepts that drive sustainability, the essence of being. What does contentment mean? What does joy mean? What does the art of giving and receiving mean? I think once you get that into your system and start to live and breathe those core beliefs that are ingrained in us as human beings, from that flows a sustainability mindset. I would recommend people have that by their side and consult that now just to get a sense of realism about what life is all about. What are some of your favorite resources or tools that really help you in your work? Well, actually HubSpot has a number of publications that are part of independent publications but are owned by HubSpot. There's something called The Daily Hustle and the Weekly Trends, again not directly about sustainability, but actually very much about innovation, new ideas, and really capturing the essence of the energy behind startups and small and medium-sized businesses, and all the creative ideas and innovations that are coming out from that. That always gives me a huge amount of inspiration, because nearly always there are things that are going on that people are inventing, developing new business models, new business ideas that have a sustainability focus. At the professional end for the sustainability practitioners, I would say McKinsey's website and podcasts tend to be my go-to on a regular basis. Finally, friends and colleagues that I've kind of nurtured and developed over the years and the opportunity to bounce ideas off and have conversations all things sustainability with. Where can our listeners go to learn more about you and the sustainability work being done at HubSpot? HubSpot has a website which is engaging, lively, and has lots and lots of information. I would encourage everyone who's interested to go there. We have a sustainability section that's got lots of information about what we are doing, including the current report as well. If anyone wants to connect with me directly, then LinkedIn would be the place I would recommend.

Bridgette McAdoo leads the Global Sustainability practice at Genesys. She is responsible for sustainability as a management approach that holistically optimizes our economic, social, and environmental impact. In her role leading sustainability at Genesys, Bridgette drives our stakeholder engagement, education, and the evolution of the sustainable strategy and programs across Genesys. She also leverages sustainability metrics to track our non-financial performance and deliver integrated reports to our stakeholders Bridgette has over 20 years of experience in sustainability leadership roles across multiple sectors, including the World Wildlife Fund (WWF), where she most recently led corporate strategy and engagement for WWF’s Freshwater and Food goals, Global Director of Sustainability for KFC, where she headed all sustainability issues for the brand, internally within Yum! Brands and externally with various sustainability stakeholders, and operations roles that were part of NASA’s Space Shuttle and Mars Rover programs. She holds a bachelor’s degree in industrial engineering from the Florida Agricultural and Mechanical University and an MBA in Strategy from the Drucker School of Management. Bridgette Joins Sustainable Nation to Discuss: Creating the foundation of sustainability at Genesys Advice for finding and hiring good sustainability talent Quantifying product use emissions Strategies to align sustainability with work from home Advice and recommendations for sustainability professionals Bridgette's Final Five Questions Responses: What is one piece of advice you would give other sustainability professionals that might help them in their careers? Don't underestimate the power of two words: value and differentiation. Value, because one, it's usually not a group that has P&L responsibility, but you need to show that you can drive pipeline, help with attrition and retention. You have to show all the value that sustainability brings to the business so that it's a value proposition, not just a buzzword. Differentiation is how do you use it to set you apart from your competitors? Use it as a way to help put the company in a different lens than it usually would, and show that value. Show all the intangible values of sustainability, not just the tangible ones, all the qualifiable values, not just the quantifiable ones. That will help you to really get it elevated versus it sitting in the middle of the organizations as some people struggle with. What are you most excited about right now in the world of sustainability? I'm excited that I'm starting to see a lot of emphasis on intersectionality. For so long I felt that people felt like they could only talk about one pillar at a time. It's either an environmental conversation or a diversity conversation or a governance conversation. But those should be integrated. There should be an integrated, holistic approach to how we look at sustainability, because when those things are looked at in tandem, when we integrate it, we get the real wins. I'm glad to see that even organizations are starting to restructure to be that way and not silo out the work. When that happens I just feel like the work is really not as impactful as it should be. What is one book you would recommend sustainability professionals read? Because of all the time reading all these white papers and case studies, I like to read things that are way more inspiring and motivating and so far away from sustainability. However, I just started reading Net Positive by Paul Polman and Andrew Winston. I'm enjoying that book. It highlights the way we look at traditional CSR or philanthropy or impact, however your organization refers to it, is just not adequate for where we are today. That we, as leaders in this space, really need to rethink about how we drive the business differently and how we can be the change that we want to see. Another book that has been extremely impactful is Stamped From the Beginning by Ibram X Kendi. It talks about and it details how racist ideas were created, spread and deeply rooted in society. It's thought-provoking and intense, but it's a fantastic read. What are some of your favorite resources or tools that really help you in your work? I have a few different distribution lists that I'm on like GreebBiz Weekly. I get a lot of things where I can see a lot of articles. Our marketing team also does a fantastic job of scouring the industry or all the latest sustainability news to make sure that we can have a pulse on what's happening. So that's been extremely useful for me as having that inside outlook and then getting it from different shareholders or key stakeholders across sustainability when I get to see different articles. The climate pledge also being a part of that; you get to see what's happening across different signatories. It's always good to be able to benchmark and look how you're trending against all the different other companies that have the same commitments. Where can our listeners go to learn more about you and the work being done at Genesys? You can always go to our website and you can visit genesys.com/sustainability to learn more about our sustainability initiatives, read our latest report, and stay up to date on our progress.