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July 16, 2020
Today on the Salesforce Admins Podcast, we’re chatting with Purvi Desai, Director Product Marketing for Service Cloud. We learn how admins can get started with this amazing product. Join us as we talk about how to use personas to help you configure service cloud, the amazing powers of macros, and some product marketing insights about […]
July 9, 2020
Today, we’re joined by Wade Wegner, SVP Developer Platform at Salesforce and Product Leader for Work.com. We learn about the new collection of tools and resources, built on the Salesforce platform, to help businesses navigate the reopening process safely and responsibly. Join us as we talk about how Wade and his team were able to […]
July 2, 2020
Today on the Salesforce Admins Podcast, we bring on John Kucera, a Product Manager at Salesforce. We find out all the latest and greatest things that Flows are capable of and why it’s worth it to make the switch from Process Builder. Join us as we talk about the new live ListViews feature, how you […]
June 25, 2020
Today on the Salesforce Admins Podcast, we’re talking with Niket Trivedi, the Product Manager for Salesforce Optimizer at Salesforce. We find out what’s new for Salesforce Optimizer in Summer 20, and it turns out there’s a lot going on. Join us as we talk about what went into converting a PDF report into an app, […]
June 18, 2020
Today on the Salesforce Admins Podcast, we bring on Tim Dubois, the Product Manager for In-App Guidance at Salesforce. We learn how admins can take advantage of this cool feature and some best practices for creating these cool prompts. Join us as we talk about best processes for floating prompts versus docked prompts, how to […]
May 28, 2020
Before the calendar rolls over to June, we’re back for another special episode to recap great Salesforce content this month. This week on the Salesforce Admins Podcast, Mike and Gillian are back with the We Still Don’t Know What to Call This Episode. Seriously, help us out. Join us as we talk about all the […]
May 21, 2020
Today on the Salesforce Admins Podcast, we’re talking to Eric Praud, a Service Cloud Delivery Manager at Ladbrokes Coral Group. We discuss best practices for building formulas and how to ask and answer questions on the Salesforce community. Join us as we talk about why you need to learn things with the mindset that you […]
May 14, 2020
Today on the Salesforce Admins Podcast, we’re joined by Yves Stewart, a Salesforce Consultant at Slalom. We learn how to get out of your own way and dig into your problem. Join us as we talk about why you just need to get started, the importance of surrounding yourself with the platform, and the importance […]
May 7, 2020
Today we have the final episode of the Salesforce for Good mini-series on the Salesforce Admins Podcast. These special episodes are hosted by Marc Baizman, Senior Admin Evangelist at Salesforce, and nonprofit veteran. Today, we talk to Ryan Ozimek, CEO of Soapbox Engage, to discuss how he’s organizing the community to support each other. Join […]
May 5, 2020
Learn more about Dynamic Pages during #LowCodeLove💜 on Thursday! The #LowCodeLove virtual event is happening Thursday, May 7! Join Sarah Franklin, Bret Taylor, Parker Harris, and moar special guests as we talk low code app dev on Salesforce Live! Hear amazing customer stories and get the latest product news. Sign up today. We’re back with […]
April 30, 2020
It’s the last Thursday of April, and you know what that means. This week on the Salesforce Admins Podcast, Mike and Gillian are back for another installment of our monthly overview of Salesforce content: the We Still Don’t Know What to Call This Episode. Really, though, we need some help coming up with a name, […]
April 23, 2020
This week on the Salesforce Admins Podcast, we’ve got Jeff Berger, Salesforce Admin at Academy Bank and co-leader of the Kansas City Salesforce User Group. We learn how he built a Salesforce app in just five hours. Join us as we talk about how he works to create transparency between his customers and his organization, […]
April 21, 2020
We have a special bonus episode of the Salesforce Admins Podcast for you today, where we talk to Justin Kuryliw, the project manager for the Salesforce Crisis Response App. We learn about the process behind building and deploying this app so fast. Join us as we talk about the importance of recruiting a team and […]
April 16, 2020
This week on the Salesforce Admins Podcast, we talk to Ciara Skiles, a Senior Consultant and Business Analyst at Cirrius Solutions Inc. We learn how her experience in retail translated into a career in Salesforce. Join us as we talk about how a career in retail taught her to break down barriers and communicate successfully, […]
April 9, 2020
This week on the Salesforce Admins Podcast, we’ll hear from Hayley Tuller, a Project Manager at Arkus and a part of our Salesforce Military community. We learn how she’s applied the lessons she learned from twenty years in the Navy to her career in Salesforce. Join us as we talk about how to eat the […]
April 2, 2020
We’re back with another episode of the Salesforce for Good mini-series on the Salesforce Admins Podcast. These special episodes are hosted by Marc Baizman, Senior Admin Evangelist at Salesforce and nonprofit veteran. He talks to Judi Sohn, Director of Customer Centric Engineering at Salesforce.org, to learn how she organizes around the nonprofit Salesforce community. Join […]
March 26, 2020
This week on the Salesforce Admins Podcast, we’re happy to have Gillian Bruce back for a special show we’re calling, well, the What Do We Call This Episode. On the last Thursday of every month, Mike and Gillian will run through Salesforce content that caught their attention this month and give you some takeaways. Really, […]
March 19, 2020
This week on the Salesforce Admins Podcast, we’re joined by Michael Rose, Director of Solution Engineering at Salesforce and host of the Aftershow, a podcast about technology. We learn the ins and outs of podcasting with two pros who have been there and seen everything. Join us as we talk about how to figure out […]
March 12, 2020
This week on the Salesforce Admins Podcast, we talk to Jerrel Ramos, who is the first chemist we’ve had on the pod. We learn about how he’s building a Salesforce app to help him with his research. Join us as we talk about the apps he’s built for work and for fun, how building an […]
March 5, 2020
Another day, another episode of the Salesforce for Good mini-series on the Salesforce Admins Podcast. These special episodes are hosted by Marc Baizman, Senior Admin Evangelist at Salesforce and nonprofit veteran. This time, we’re joined by, Matthew Poe, Salesforce Architect and Senior Administrator at Open Philanthropy Project, to talk about how to go from admin […]
February 27, 2020
Today on the Salesforce Admins Podcast, it’s time for another Lightning Champion Spotlight episode. We talk to Shun Kosaka, Salesforce Application Development Specialist at Accenture. We’re at the final episode of our six-part series, the Lightning Champions Spotlight, hosted by Kelly Walker, Senior Adoption Consultant at Salesforce. We talk to our amazing Lightning Champions to […]
February 20, 2020
This week on the Salesforce Admins Podcast, we’re bringing on Donald Bohrisch, Director of Practices and Alliances at MST Solutions, Group Leader for the Phoenix Admins User Group, and a trainer in the Salesforce Military program. We learn about how he’s combined his passion with his career to build the Audi Army App. Join us […]
February 13, 2020
This week on the Salesforce Admins Podcast, we’re talking to Nick Lindberg, Senior Business Analyst at the University of Minnesota Carlson School of Management and co-founder of the Twin Cities Nonprofit Salesforce User Group. We learn about Nick’s drag racing app and how that’s lead him to master App Builder. Join us as we talk […]
February 6, 2020
The Salesforce Admins Podcast is back with another episode of our mini-series, Salesforce for Good, hosted by Marc Baizman, Senior Admin Evangelist at Salesforce and nonprofit veteran. For this episode, we’re talking to Kestryl Lowrey, Technical Architect at Cloud for Good, who helps nonprofits create Salesforce solutions that scale. Join us as we talk about […]
January 30, 2020
Today on the Salesforce Admins Podcast, we have another Lightning Champion Spotlight episode. We talk with Martin Humpolec, a Salesforce Consultant for PricewaterhouseCoopers. This episode is part five of a six-part series, the Lightning Champions Spotlight, hosted by Kelly Walker, Senior Adoption Consultant at Salesforce. We talk to our amazing Lightning Champions to find out […]
January 23, 2020
This week on the Salesforce Admins Podcast, we’re joined by Laurie Dusko, the Product Owner of Salescloud at Wiley, for the third and final episode recorded live from the Salesforce Worldtour in New York City. We learn how she balances immediate needs with longterm goals, and how she’s creating a team of super users to […]
January 16, 2020
On this episode of the Salesforce Admins Podcast, we talk to Jene Fuller, Salesforce Consultant for UPS. This is the next in a series of episodes recorded live from the Salesforce Worldtour in New York City. We learn how her developer and business analyst background have combined to make her into the awesome admin she […]
January 9, 2020
Today on the Salesforce Admins Podcast, we’ve brought Marciana Davis back to the podcast. One thing that’s happened since the last time we spoke is that she’s started working at a new position, as Salesforce Administrator at Mary Ann Liebert, Inc. For the next 3 weeks, we have episodes recorded live from the Salesforce Worldtour […]
January 2, 2020
The Salesforce Admins Podcast is back with another episode of our mini-series, Salesforce for Good, hosted by Marc Baizman, Senior Admin Evangelist at Salesforce and nonprofit veteran. For this episode, we’re talking to Jason Wurtz, Pro Bono Content Specialist at Salesforce.org, who helps nonprofit and education customers get assistance from a Salesforce employee.  Join us […]
December 26, 2019
Today on the Salesforce Admins Podcast, we continue our Lightning Champion Spotlight series with Benjamin Bratcher, a Salesforce Administrator at Masergy. This episode is part four of a six-part series, the Lightning Champions Spotlight, hosted by Kelly Walker, Senior Adoption Consultant at Salesforce. We talk to our amazing Lightning Champions to find out about their […]
December 19, 2019
Today on the Salesforce Admins Podcast, we’ve got Julie Workman, Technical Credential Developer at Salesforce, who shares the joys of building, growing, and maintaining Superbadges and the potential they have for the community. Join us as we talk about Superbadges’ important role a credentialing tool to prove to not just future employers but yourself that […]
December 12, 2019
Today on the Salesforce Admins Podcast, we’re live from Dreamforce with Laura Walker, Salesforce Admin Consultant and Solution Architect. We caught up with her just as she stepped off the Salesforce Admin keynote stage.  Join us as we talk about how far Salesforce has come, how to be your own PR, and the trick to […]
December 5, 2019
The Salesforce Admins Podcast is back with another episode of our mini-series, Salesforce for Good, hosted by Marc Baizman, Senior Admin Evangelist at Salesforce and nonprofit veteran. For this episode, we’re talking to Katie McFadden, Co-Founder of Common Voyage, to learn more about the unique ways nonprofits use Salesforce and how you can get involved. […]
November 28, 2019
Today on the Salesforce Admins Podcast, we’ve got another Lightning Champion, Zoe Lai, a Salesforce Consultant at SalesFix. This episode is part three of a six-part series, the Lightning Champions Spotlight, hosted by Kelly Walker, Senior Adoption Consultant at Salesforce. We talk to our amazing Lightning Champions to find out about their career journey, how […]
November 21, 2019
Today on the Salesforce Admins Podcast, we’ve got Reid Carlberg, Vice President of Trailhead Mobile at Salesforce, to share how the partnership between Apple and Salesforce lead to Trailhead GO and what he learned through the process that is super relevant for admins. Join us as we talk about the difference between product managers and […]
November 14, 2019
Today on the Salesforce Admins Podcast, we’re joined by Josie Chiles, VP of Admin Relations at Salesforce, to go over everything that’s coming for Dreamforce ‘19 and how you can keep in the loop no matter where you are. Join us as we talk about how we’re bringing the UN Sustainable Development Goals to life […]
November 7, 2019
The Salesforce Admins Podcast is back with another episode of our mini-series, Salesforce for Good, hosted by Marc Baizman, Senior Admin Evangelist at Salesforce and nonprofit veteran. For this episode, we’re talking to Anne Young, Senior Community Engagement Manager at Salesforce.org, to learn how to build your community both online and off. Join us as […]
October 31, 2019
Today on the Salesforce Admins Podcast, we’ve got Wendy Braid, Senior Manager of Trailhead Delivery at Salesforce. In this special Halloween episode, we’ll go over all the tricks—and treats—to pass those certification exams. Join us as we talk about why it’s so important to know your learning style, what we can learn from failure, and […]
October 24, 2019
Today on the Salesforce Admins Podcast, we’re joined by Ines Garcia, Agile coach and Salesforce Guru at get: Agile and another Lightning Champion. This episode is part two of a six-part series, the Lightning Champions Spotlight, hosted by Kelley Walker, Senior Adoption Consultant at Salesforce. We talk to our amazing Lightning Champions to find out […]
October 17, 2019
Today on the Salesforce Admins Podcast, we’re checking in with Kate Elliot, Principal Success Specialist at Salesforce, discuss strategies and best practices for expanding into marketing cloud.  Join us as we talk about how why is the most important question we can ask, how to get your sales and marketing departments talking, and the unique […]
October 10, 2019
Today on the Salesforce Admins Podcast, we’re joined by Kyle Husni, Salesforce Innovation Lead at W.L. Gore & Associates. We discuss the Agile mindset and the steps admins can take to make their days and lives easier to deal with. Join us as we talk about how Kyle gathers requirements for his Agile development process, […]
October 3, 2019
The Salesforce Admins Podcast is back with another episode of our mini-series, Salesforce for Good, hosted by Marc Baizman, Senior Admin Evangelist at Salesforce and nonprofit veteran. We’re peaking into another corner of the nonprofit world talking to Billy Daly, Director of Data, Technology, and Evaluation at Baltimore Corps. We discuss their unique implementation of […]
September 26, 2019
Today on the Salesforce Admins Podcast, we have Zarina Varley Scott, Lightning Champion and Technology and Project Manager at Imperial Capital. This episode is part of a six-part series, the Lightning Champions Spotlight, hosted by Kelley Walker, Senior Adoption Consultant at Salesforce. We’ll talk to some amazing guests to find out about their career journey, […]
September 19, 2019
Today on the Salesforce Admins Podcast, we talk to the man behind the Ultimate Guide to Report Types and the Ultimate Guide to Report Types Part 2—Evan Ponter, CRM Product Manager at Hostelling International USA.  Join us as we talk about all the ins and outs of reports, how to avoid constantly remaking reports, and […]
September 12, 2019
Today on the Salesforce Admins Podcast, we’re joined by J Steadman, Senior Solution Engineer at Salesforce, to talk through flows, processes, and the easiest way to move things from workflows to Process Builder. Join us as we talk about the tools in your toolbox and how to view them as different things for different jobs, […]
September 5, 2019
Today on the Salesforce Admins Podcast, we’re hosted by special guest, Marc Baizman. Before becoming a Senior Admin Evangelist at Salesforce, Marc worked at Salesforce.org and in the nonprofit world. In our mini-series, Salesforce for Good, we’ll explore all the different ways Salesforce is used in the nonprofit world, and meet the folks who are […]
August 29, 2019
Today on the Salesforce Admins Podcast, we’ve got Skye Evans, Cloud Consultant at Cloud for Good and a member of our amazing Vetforce community. She’s here to share with us what it’s like to work on a remote team, and some tips and best practices to get started. Join us as we talk about how […]
August 22, 2019
Today we are getting taken over by a special admin-focused episode of The Trailblazer’s Guide to Careers with Trailhead’s very own Dana Hall, Senior Manager of Trailhead Marketing at Salesforce, and Scott Luikart, Salesforce MVP and Senior Salesforce Admin at Whole Foods Market. Join us as we talk about all […]
August 15, 2019
Today on the Salesforce Admins Podcast, we bring you the return of the original ButtonClick Admin, Mike Gerholdt, Senior Director of Admin Evangelism at Salesforce. Gillian has just given birth to a happy, healthy baby boy (!!!). While she’s on hiatus, she’s handing to mic to Mike.  Join us as […]
August 8, 2019
Today on the Salesforce Admins Podcast, we’re bringing you our third and final developer story. We hear all the time from admins thinking about going into the developer career path, or even just adding developer tools to your kit. This week, we’ve got Jessica Murphy, VP of Nonprofit Consulting at […]
August 1, 2019
Today on the Salesforce Admins Podcast, we’ve got another developer story for those of you thinking about careers and what to do next. This episode, we’re talking with Miranda Ragland, founder and CEO of M7 Unlimited. We caught up with her at WITness Success 2018 to talk about how she […]
July 25, 2019
Today on the Salesforce Admins Podcast, we’ve got a special interview from WITness Success 2018. We have Susannah St-Germain, Technical Architect at Boston Scientific, to talk about how she made her career in a more technical area of the Salesforce ecosystem. Join us as we talk about how to tap […]
July 18, 2019
Today on the Salesforce Admins Podcast, we’ve got the final live episode from the DC World Tour. We’re joined by Meghan McCoy, Senior Associate in CRM Applications for a large non-profit in DC. We’ll hear how she’s building innovative solutions for her nonprofit in Salesforce, and talk about the human […]
July 11, 2019
Today on the Salesforce Admins Podcast, we have another episode from the DC World Tour with LeAndria Streeter, Salesforce Consultant at Slalom, to learn about the work she does in the community and how you can apply change management principles to your own life. Join us as we talk about […]
July 4, 2019
Today on the Salesforce Admins Podcast, we’re joined by Aran Rhee, Design Architect at Salesforce, to learn more about design thinking, especially as it relates to user experience and how you can design Salesforce to help your users get their jobs done more efficiently. Join us as we talk about […]
June 27, 2019
Today on the Salesforce Admins Podcast, we’re back with more of our live episode from TrailheaDX. The conversation gets deeper with LaRon Butler, Technical Account Manager at Litify, and Kelley Babbs, Technology Director at Blue Star Families, as we talk about getting hired as an admin and what traits organizations […]
June 20, 2019
Today on the Salesforce Admins Podcast, we’re coming with the first of a special two-part episode, live from TrailheaDX. We sit down with LaRon Butler, Technical Account Manager at Litify, and Kelley Babbs, Technology Director at Blue Star Families, to talk about entering the Salesforce ecosystem, how to capitalize on […]
June 13, 2019
Today on the Salesforce Admins Podcast, we have the first of several live interviews Gillian recorded at the Salesforce World Tour in Washington DC. In this episode, we talk to Toya Tate, Salesforce Consultant at Slalom Consulting, Salesforce MVP, and leader in the DC Women in Technology User Group. We […]
June 6, 2019
This week on the Salesforce Admins Podcast, we’re talking with Peter Boyle, Partner Relationship Manager at Quicken Loans. We’ll learn how he manages twenty-two Salesforce instances for everything from Rocket Mortage to football helmet-maker Xenith. Join us as we talk about how Peter transitioned careers with the help of great […]
May 30, 2019
Today on the Salesforce Admins Podcast, we have another live interview from the Sydney World Tour, this time with New Zealander Anna Loughnan, Customer Success Manager at Todd Digital. Join us as we talk about the importance of female role models, how she found herself in tech, and how she […]
May 23, 2019
Today on the Salesforce Admins Podcast, we talk to Eric Schubert, CRM Administrator at First American Title, who is on his way towards becoming an architect. We talk about how he realized that he already had a lot of the skills he needed, and how he’s approaching learning everything else. […]
May 16, 2019
Today on the Salesforce Admins Podcast, we have another live interview from the Sydney World Tour, this time with Lorna O’Callaghan, Salesforce Lead at Suncorp Group. She shares how her experience as a Medieval history masters student has translated into a career in tech. Join us as we talk about […]
May 9, 2019
Today on the Salesforce Admins Podcast, we’ve got Kel Wetherbee, Director of myTrailhead Marketing at Salesforce, to share all the details of what myTrailhead means for admins. Join us as we talk about everything this amazing tool can do to create customized training for everyone at your organization within the […]
May 2, 2019
Today on the Salesforce Admins Podcast, we have Greg Grothaus, father of former guest Jesse Grothaus and retired police officer, who discovered Salesforce through his son’s amazing story and uses the platform as a way to keep his brain engaged. Join us as we talk about how his curiosity has […]
April 25, 2019
Today on the Salesforce Admins Podcast, we’re excited to welcome back Vladimir Gerasimov, Director Product Management at Salesforce, to learn what his team has been working on, particularly a feature he’s recently delivered that has been highly sought after on the IdeaExchange: Where is this field used. Join us as […]
April 18, 2019
This week on the Salesforce Admins Podcast, we’re joined by OG guest Teresa Garcia-Bovenmyer, now a Manager of Trailhead Marketing Infrastructure at Salesforce, to talk about everything Flow. We’re kicking off a 10-day campaign to get in the Flow, supported by a series of posts and videos on admin.salesforce.com to […]
April 11, 2019
For this episode of the Salesforce Admins Podcast, we’ve got the first of a series of podcasts from Down Under, featuring folks Gillian met at the Salesforce World Tour in Sydney, Australia. This week, we’re talking to Vickie Jeffery, Business Technology Manager at Ausure Insurance Brokers, to hear about her […]
April 4, 2019
This week on the Salesforce Admins Podcast, listen to the dulcet tones of Jared Jones, Junior Implementation Architect in the Customer Success and Growth Organization at Salesforce. He shares his amazing story and tells us how he’s transitioned his career from hospitality to his current role in implementation, as well […]
March 28, 2019
This week on the Salesforce Admins Podcast, we talk to Saray Rosales, Associate Consultant at Now It Matters, with another great PepUp Tech alumni story. We learn how she first met Salesforce as an end user and now is building her career in the platform. Join us as we talk […]
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