419: Performance Measurement That Gets Results, with Stacey Barr
Published July 15, 2019
38 min
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    Stacey Barr: Practical Performance Measurement
    Stacey Barr is a specialist in strategic performance measurement and evidence-based leadership. She is the creator of PuMP®, a performance measurement methodology that routinely transforms measurement cynics into its greatest advocates.

    Stacey is also the author of two books, Practical Performance Measurement: Using the PuMP® Blueprint for Fast, Easy, and Engaging KPIs*, and Prove It!: How to Create a High Performance Culture and Measurable Success*.

    In this conversation, Stacey and I discussed some of the common mistakes that leaders and organizations make with performance measurement. We also explore what well-formulated performance measures have. Plus, Stacey has kindly made her book available for free to our listening audience.
    Key Points
    Common mistakes in performance measurement:

    Initiatives are not performance measures
    Events or milestones are not performance measures
    Measures of activity completion are not performance measures
    Sources of data are not performance measures
    A few vague words don’t make a performance measure

    Well-formulated performance measures have:

    A method of comparison that we can use to tell whether performance is good or not
    A base of objective evidence that gives a reasonably accurate and reliable picture of current performance
    A sufficient degree of granularity to detect small but important changes in performance to which we should respond
    Relevance to the organization’s priorities
    The ability to show changes in performance levels over time, giving us enough context to avoid short-sightedness

    Resources Mentioned

    Download a free copy of Stacey’s book, Practical Performance Measurement
    The PuMP® Approach to Performance Measurement and KPIs

    Book Notes
    Download my highlights from Practical Performance Measurement in PDF format (free membership required).
    Related Episodes

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    How to Leverage People Analytics, with Jenny Dearborn (episode 323)
    The Truth and Lies of Performance Management, with Michael Bungay Stanier (episode 361)

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