380: How to Find Confidence in Conflict, with Kwame Christian
Published November 12, 2018
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37 min
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    Kwame Christian: Negotiate Anything
    Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. He hosts the top negotiation podcast, Negotiate Anything, and is the author of the new book: Nobody Will Play With Me: How to Find Confidence in Conflict*.
    Key Points
    Three points to the breakdown of communication:

    The Frame (the storyline)
    The Pace (how fast)
    The Direction (what issues you’re talking about)

    Three steps of compassionate curiosity:

    Acknowledging emotions
    Getting curious with compassion
    Joint problem solving

    Resources Mentioned

    Kwame’s Negotiation guide
    Negotiate Anything podcast by Kwame Christian
    Nobody Will Play With Me: How to Find Confidence in Conflict*
    Anchoring episode on Negotiate Anything

    Book Notes
    Download my highlights from Nobody Will Play With Me in PDF format (free membership required).
    Related Episodes

    Negotiating As If Your Life Depended On It, with Chris Voss (episode 262)
    Negotiation Tactics for Results, with Kwame Christian (episode 311)
    Have Conversations That Matter, with Celeste Headlee (episode 344)

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