161: How To Address Difficult Conversations
Published October 6, 2014
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    Bonni and I respond to questions from the Coaching for Leaders community on how to handle difficult conversations and more.

    Guest: Bonni Stachowiak
    Teaching in Higher Ed

    Question from Leonardo
    I´m one of your fans, I listen your podcast every day and I see better results on my day job managing an emergency room in Brazilian Hospital. I'm a cardiologist and today I work as a manger also. I was listening the episode 143, about feedback, while I was driving to my job and I was thinking how difficult to me is receive a negative feedback. I think that what struggle in this situation is emotion and controlling the emotion to respond or give some excuse for that negative perception. When I give any feedback to my employees I saw this same problem. How do I train myself to be better on that?

    Episode #143: Accepting Feedback With Sheila Heen of Difficult Conversations
    Episode #107: Three Steps To Soliciting Feedback with Tom Henschel
    Lets Get Real Or Let's Not Play by Mahan Khalsa*

    Question from Dow

    Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, Sheila Heen*
    The Dale Carnegie Course
    How to Win Friends and Influence People by Dale Carnegie*
    Positive Coaching by Jim Thompson*

    Question from Nathan
    I am not currently in a "leadership" position but I feel that I am being called to leadership and feel that leadership and coaching is something that I would enjoy long term. I wanted to ask what recommendations you would have to really start moving in this direction and to start developing those skills. I've been trying to read books and listen to podcast to get some insight but haven't really had the opportunity to hone these skills. I am looking at going to toastmasters to get some experience/training in public speaking to get started working on something I don't feel I'm strong in. Do you have any recommendations of things like Toastmasters that I can check out or any suggestions on steps I could take to improve my leadership and coaching skills?

    Junior Chamber International (Jaycees)


    Join the conversation: http://coachingforleaders.com/161
    Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback
    Next Q&A show is episode #165 on Networking

    Thank you to weekly update subscribers Jane Stachowiak, Melissa Minneci, Nick Smith, Adam Trainque, Jared Weikum, Guto Nicolazzi, Susan Smith, Federico De Obeso, Eduardo Mifano, John Mihalyo, Neil, Marcus Wallace, Adriana Ramirez, Tim Hill, Richard Carter, Clayton Dumcum, Jared Gonzalez, M. Key, Chris Bazille, Aaron Saray, Scott Bray, Chris Bean, Carina Costa, Shaun Ng, Rodney Freeman, Dow Tippett, Tom Kennedy, Kevin Lease, Jennifer Hammonds, David Kane, Francisco Prezoto, Marcia Roberts, Sharon Sauro, and Jennifer Mueller.

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