132: How Improve The Quality Of Your Connectedness with Jennifer Deal of the Center for Creative Leadership
Published March 17, 2014
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    Being connected is great, right until it’s not. How to improve the quality of your connectedness with an expert from the Center for Creative Leadership.

    Guest: Jennifer Deal, Ph.D
    Center for Creative Leadership
    Author, Always On, Never Done: Don't Blame The Smartphone

    Center for Creative Leadership works to help improve leadership.
    Many people said that staying so connected really started when they received their smartphone.
    On average, people in the survey were connected to the workplace 72 hours a week, or 13.5 hours a day.

    Personal tasks done during the workday were accounted for in the research (even people that don’t work these kind of hours still do personal tasks at work)




    One of the biggest complaints was the number of meetings required in organizations.

    A major issue is being invited to meetings and then people realizing that they weren’t really needed.
    Setting clear agendas is key.
    Be explicit why each person is needed.




    Another major complaint was too many people making decisions.

    Be explicit about who has decision-making authority and who needs to be checked with.




    The intentional use of ambiguity as a management tool is also a challenge.

    Sometimes people don’t make a decision so they don’t have responsibility for it, so they leave it in ambiguity.
    Clear agendas and outcomes help prevent this.
    This leads to crisis mode later on.




    What Jennifer does differently because of this research

    She still answers emails early in the morning and late at night.
    Setting better boundaries about having done enough work today.
    Being very specific on agendas for meetings.
    She turns down a lot of meetings that aren’t as high value as the other things she needs to be doing.




    Check out the Center for Creative Leadership for more resources
    Also see episode #128, Four Practices For Leading An Effective Meeting

    What have you seen a leader do to encourage quality connections to the workplace?

    Feedback

    On this topic: http://coachingforleaders.com/132
    Comments, questions, or feedback: http://coachingforleaders.com/feedback or (949) 38-LEARN

    The next question and answer show is episode #135 and the topic is training! Submit your questions now on the feedback page or record audio here.

    Thank you to Jamie Lavery, Marcel Froio, Davinder Singh, Stefan Gostic, Danielle Chen, Antoine Meyer, Patrick Ebright, Paola Lopez Zanardo, Nathan Kam, Michael Cadrette, Slava Barber, Jae Washington, and Rick Tempestini for subscribing to my weekly update this past week.
    “To be nobody but yourself in a world which is doing its best, night and day, to make you everybody else means to fight the hardest battle which any human being can fight; and never stop fighting.” - e.e. cummings
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