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September 16, 2019
Nir Eyal: Indistractable Nir Eyal is one of the most respected experts on the intersection of psychology, technology, and business. The MIT Technology Review has called him, “The Prophet of Habit-Forming Technology.” He previously authored the Wall Street Journal bestseller Hooked: How to Build Habit-Forming Products* which received tremendous traction in the technology and entrepreneurial communities. Now, he’s turned his attention to how we can control our attention in a world of complexity. His new book, Indistractable: How to Control Your Attention and Choose Your Life*, challenges some of the traditional misconceptions about distractions. In this conversation, Nir and I discuss the practical steps on how to align your calendar with what matters most. Key Points Being a professional is doing what you say you’re going to do. Most people don’t know what they are going to do. Research shows only a third of Americans keep a daily schedule. If you don’t plan your time, someone else will plan it for you. Look to executive leaders for inspiration on being intentional with time. Move away from the to-do list and instead begin the discipline of timeboxing your calendar. Resources Mentioned Resources Nir mentioned in our conversation Indistractable: How to Control Your Attention and Choose Your Life* by Nir Eyal Book Notes Download my highlights from Indistractable in PDF format (free membership required). Related Episodes Getting Things Done, with David Allen (episode 184) How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207) The Way to Stop Spinning Your Wheels on Planning (episode 319) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
September 11, 2019
Lesson 5: Your Next Step Once you’ve made your vision tangible: Set it aside for a day or two Consider sharing it with a supportive partner or friend Pick on place to take action Academy Applications Close Friday, September 13th The Academy is a year-long cohort of participant leaders who work personally with me to create movement in their leadership development and organizational results. Discover more and submit your application by this Friday, September 13th. Resources Great at Work* by Morten Hansen Atomic Habits* by James Clear Related Episodes Six Tactics for Extraordinary Performance, with Morten Hansen (episode 337) How to Become the Person You Want to Be, with James Clear (episode 376) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
September 10, 2019
Lesson 4: What to Set Aside Four practices to set aside what’s not important for your vision: Don’t worry about how to get there. Focus on what you haven’t yet mastered. Place your intention on what you can influence. Write your personal vision for you, not for the organization. Academy Applications Close Friday, September 13th The Academy is a year-long cohort of participant leaders who work personally with me to create movement in their leadership development and organizational results. Discover more and submit your application by this Friday, September 13th. Resources The 7 Habits of Highly Effective People* by Stephen Covey Leadership vs. Management by Tom Henschel Related Episodes How to Succeed with Leadership and Management, with John Kotter (episode 249) How to Create a Vivid Vision, with Cameron Herold (episode 345) Find Your Leadership Voice, with Johanna Nalau (episode 420) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
September 9, 2019
Lesson 3: Making It Tangible Harvard professor Michael Porter says: The essence of strategy is choosing what not to do. A few useful guidelines: Pick a date, 2-3 years from now. Use present tense language. Zero in on 3-5 of the most important areas for you. Frame the vision around your why. Capture as much detail (conversation, sights, smells) as you can. In writing, a vision may start something like this: It’s three years from today, on the morning of March 13th. I climb out of bed at 5:30 a.m., put on my running shoes, and start walking down the stairs. A smile comes to my face as I step outside the house and smell humid air and morning dew on the plants… Dwight Eisenhower said: Plans are worthless, but planning is everything. Academy Applications Close Friday, September 13th The Academy is a year-long cohort of participant leaders who work personally with me to create movement in their leadership development and organizational results. Discover more and submit your application by this Friday, September 13th. Related Episodes How to Create a Vivid Vision, with Cameron Herold (episode 345) Fly the Plane (Dave’s Journal) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
September 9, 2019
Lesson 2: Pursuing Your Why The Japanese word “ikigai” roughly translates to the reason you wake up in the morning. It’s your reason for being. During his 2005 commencement address at Stanford, Steve Jobs said: The only way to do great work is to love what you do. If you haven’t found it yet, keep looking. And don’t settle. As with all matters of the heart, you’ll know when you find it. Academy Applications Close Friday, September 13th The Academy is a year-long cohort of participant leaders who work personally with me to create movement in their leadership development and organizational results. Discover more and submit your application by this Friday, September 13th. Resources Start with Why by Simon Sinek The Happiness Equation by Neil Pasricha Steve Jobs’ 2005 Stanford Commencement Address Related Episodes The Secret to Happiness (episode 134) Start With Why, with Simon Sinek (episode 223) How to Be a Happier Person, with Neil Pasricha (episode 334) Create Margin Through Intentional Leadership, with Amy McPherson (episode 429) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
September 9, 2019
Lesson 1: Figuring Out What’s Important Past guest David Allen, author of Getting Things Done*, says there are two problems: You know what you want, and you don’t know how to get it. You don’t know what you want Earl Nightingale said: Success is the progressive realization of a worthy goal or ideal. Jim Harter, author of It's the Manager*, says: Around the world, the great global dream is to have a good job. Here are questions you might ask to determine your ideal, typical day: How would the day start? What would your work look like? What kinds of people would you be working with? Where would you live? What interactions would you have in your community? What hobby might you do? What kind of foods would you eat? What would you feel during that day? What would you experience? How would the day end? What would you remember? These questions might also help: What did you really enjoy when you were a kid? What do you get so engaged with that you lose track of time? What have you heard from others that you do really well? Past guest Simon Sinek, author of Start With Why*, says: You don’t have to have a vision. You have to find a vision. Austin Kleon reminds us to: Steal like an artist. Here are more ways to have others inspire your vision: Read biographies of the people your admire. Watch movies that you love and that inspire you. Tap into great thinkers. Academy Applications Close Friday, September 13th The Academy is a year-long cohort of participant leaders who work personally with me to create movement in their leadership development and organizational results. Discover more and submit your application by this Friday, September 13th. Resources Man’s Search for Meaning* by Viktor Frankl Related Episodes Getting Things Done, with David Allen (episode 184) Start With Why, with Simon Sinek (episode 223) Gallup Findings on the Changing Nature of Work, with Jim Harter (episode 409) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
September 9, 2019
Rita McGrath: Seeing Around Corners Rita McGrath is a best-selling author, a sought-after speaker, and a longtime professor at Columbia Business School. She is one of the world’s top experts on innovation and growth and is one of the most regularly published authors in the Harvard Business Review. Rita is consistently ranked among the top 10 management thinkers in the world and was ranked #1 for strategy by Thinkers50. Rita is the author of the bestseller The End of Competitive Advantage*. Her newest book is titled Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen*. In this conversation, Rita and I explore how it feels like change happens overnight, but why that’s not usually accurate. We detail four basic stages of inflection points, why it’s critical to be present at the edges, and what leaders can do practically to see around corners. Key Points Strategic inflection points feel like they happen overnight, but in reality there are many indicators over time that inflection points are coming. The four basic stages of almost every inflection point: hype, dismissive, emergent, maturity. Snow melts from the edges. The most effective leaders can and will see this if they are present at the edges. To see early warning signs, create information flows that reach directly from leaders offices into the frontlines of the business. Create incentives that reward useful (and awkward) information. Talk to the future that is unfolding now. There are people, customers, and businesses where the future is already happening. Resources Mentioned Seeing Around Corners by Rita McGrath Rita McGrath on LinkedIn Breaking Up the Degree Stranglehold: Disruption in Higher Education Only the Paranoid Survive* by Andrew Grove Book Notes Download my highlights from Seeing Around Corners in PDF format (free membership required). Related Episodes How to Lead a 100-Year Life, with Lynda Gratton (episode 266) The Truth and Lies of Performance Management, with Michael Bungay Stanier (episode 361) The Way to Nurture New Ideas, with Safi Bahcall (episode 418) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
September 8, 2019
Lesson 2: Pursuing Your Why The Japanese word “ikigai” roughly translates to the reason you wake up in the morning. It’s your reason for being. During his 2005 commencement address at Stanford, Steve Jobs said: The only way to do great work is to love what you do. If you haven’t found it yet, keep looking. And don’t settle. As with all matters of the heart, you’ll know when you find it. Academy Applications Close Friday, September 13th The Academy is a year-long cohort of participant leaders who work personally with me to create movement in their leadership development and organizational results. Discover more and submit your application by this Friday, September 13th. Resources Start with Why by Simon Sinek The Happiness Equation by Neil Pasricha Steve Jobs’ 2005 Stanford Commencement Address Related Episodes The Secret to Happiness (episode 134) Start With Why, with Simon Sinek (episode 223) How to Be a Happier Person, with Neil Pasricha (episode 334) Create Margin Through Intentional Leadership, with Amy McPherson (episode 429) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
September 7, 2019
Part 1: Figuring Out What’s Important Past guest David Allen, author of Getting Things Done*, says there are two problems: You know what you want, and you don’t know how to get it. You don’t know what you want Earl Nightingale said: Success is the progressive realization of a worthy goal or ideal. Jim Harter, author of It's the Manager*, says: Around the world, the great global dream is to have a good job. Here are questions you might ask to determine your ideal, typical day: How would the day start? What would your work look like? What kinds of people would you be working with? Where would you live? What interactions would you have in your community? What hobby might you do? What kind of foods would you eat? What would you feel during that day? What would you experience? How would the day end? What would you remember? These questions might also help: What did you really enjoy when you were a kid? What do you get so engaged with that you lose track of time? What have you heard from others that you do really well? Past guest Simon Sinek, author of Start With Why*, says: You don’t have to have a vision. You have to find a vision. Austin Kleon reminds us to: Steal like an artist. Here are more ways to have others inspire your vision: Read biographies of the people your admire. Watch movies that you love and that inspire you. Tap into great thinkers. Academy Applications Close Friday, September 13th The Academy is a year-long cohort of participant leaders who work personally with me to create movement in their leadership development and organizational results. Discover more and submit your application by this Friday, September 13th. Resources Man’s Search for Meaning* by Viktor Frankl Steve Jobs’ 2005 Stanford Commencement Address Related Episodes Getting Things Done, with David Allen (episode 184) Start With Why, with Simon Sinek (episode 223) Gallup Findings on the Changing Nature of Work, with Jim Harter (episode 409) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
September 7, 2019
Amy McPherson: Advisors for Change Amy McPherson is the managing partner and founder of Advisors for Change. Since 2007, Advisors for Change has developed financial management systems for non-profit organizations so they can spend more time on their mission and less time on their administration. Amy is also a member of the Coaching for Leaders Academy. After discovering this podcast three years ago, Amy sought a practical way to implement the leadership ideas she was discovering. In this conversation, Amy and I discuss how her aim to create more margin for her family has driven more intention for staff development, coaching, and transparency. We also discuss what she’s discovered from expert guests and how she utilized the framework of the Academy to create movement. Key Points The seven questions from The Coaching Habit provided a framework for the kind of culture that would best serve the non-profit partners of Advisors for Change. Shifting focus from lagging indicators to leading indicators helped zero in on the behaviors needed today for success tomorrow. Find the bigger “why” behind what you are doing. In Amy’s case, her leadership growth was fueled by her desire to spend more time with her teenage children. The Coaching for Leaders Academy provided Amy with the framework for deliberate, consistent movement on what was most important for the business. Resources Mentioned Advisors for Change Amy McPherson on LinkedIn Related Episodes These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237) How Teams Use StrengthsFinder Results, with Lisa Cummings (episode 293) How to Actually Move Numbers, with Chris McChesney (episode 294) How to Challenge Directly and Care Personally, with Kim Scott (episode 302) Growth Mindset Helps You Rise From the Ashes, with Jeff Hittenberger (episode 326) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
September 2, 2019
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Key Points In this episode, Bonni and I celebrate Coaching for Leaders recently passing the milestone of 10 million episode downloads since we began airing this podcast in 2011. Today, this podcast is regularly ranked as a Top 50 business show on Apple Podcasts. The growth of the show has been the direct result of listeners like you who have put your trust in us to support your development. As a result, we invited listeners to be featured in this episode by telling us what they’ve gained from the show. Thank you for supporting Coaching for Leaders and for sharing it with others in your professional network. There is no greater compliment to our work. Resources Mentioned Essential Communications with Tom Henschel StrengthsFinder with Isabeau Iqbal Lead Through Strengths with Lisa Cummings Sequentia Solutions with Steve Chase Related Episodes The Power of Introverts, with Susan Cain (episode 44) How to Improve Your Coaching Skills, with Tom Henschel (episode 190) These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237) How to Write a Killer LinkedIn Profile, with Brenda Bernstein (episode 285) Move From Theory to Practice, with Steve Schroeder (episode 369) Unconscious Mistakes Women Make, with Lois Frankel (episode 386) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
August 26, 2019
Pete Mockaitis: How to be Awesome at Your Job Pete Mockaitis is an award-winning trainer and coach who helps professionals perform optimally at work. He hosts the How to be Awesome at Your Job podcast, a show that has been downloaded eight millions times and consistently ranks as a top business show in Apple Podcasts. Pete facilitates training for organizations on enhanced thinking and collaboration to increase clarity and reduce rework. He helps teams save an average of 1.4 hours per person per week. In this conversation, Pete and I explore some of the key mindsets and questions that are helpful when getting alignment with your boss. We explore the areas you’ll want to generate clarity, as well a few key questions to consider. Key Points Six areas where clarity is critical: Deliverables Timing Process Resources Audience Motive Questions you may consider when getting alignment with your boss: How do you want this to look when complete? What does the organization value on metrics and deliverables? What’s an example of a time this expectation was not met? What metrics are my boss being measured on for their own success? Resources Mentioned How to be Awesome at Your Job Related Episodes Seven Principles for Leading People Older Than You, with Bonni Stachowiak (episode 59) How to Influence Numerous Stakeholders, with Andy Kaufman (episode 240) Effective Delegation of Authority, with Hassan Osman (episode 413) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
August 19, 2019
Ginger Hardage: Unstoppable Cultures Ginger Hardage is the former senior vice president of culture at Southwest Airlines. She led a team responsible for building and sustaining the organization’s legendary culture and communications enterprise, resulting in 23 consecutive years on Fortune’s list of Top 10 Most Admired Companies in the World. Today, Ginger leads Unstoppable Cultures, a firm designed to help organizations create and sustain cultures of enduring greatness. She facilitates the annual Unstoppable Cultures Fellowship to help leaders of all kinds take practical steps to create the culture that will help their organization thrive. In this conversation, Ginger and I discuss the five lies she’s seen come up again and again in her work with leaders who are struggling with culture. Perhaps most importantly, Ginger emphasizes that leaders need not accept the default culture, but should work to define the culture. Key Points The five lies Ginger has uncovered about culture: Culture is someone else’s job. Our values are on the wall. Culture is fluffy. If I empower my employees, I might lose control. We can’t afford culture. Bonus Audio Defining a culture Resources Mentioned 5 Lies About Corporate Culture document Unstoppable Cultures Fellowship Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) Notice and Change Dysfunctional Culture, with Jonathan Raymond (episode 327) How to Create an Unstoppable Culture, with Ginger Hardage (episode 350) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
August 17, 2019
Leonardo Baumworcel: Hospital São Lucas Leonardo Baumworcel is the director of Hospital São Lucas in Brazil. He oversees a 200-bed hospital and emergency room seeing 10,000 patients a month. He also oversees the work of 2,500 staff. He is a cardiologist by training and a recent alum of the Coaching for Leaders Academy. Key Points One way to utilize the podcast is to leverage if for staff training to get the entire team on the same page. Resilience is key when working to achieve your vision through change — beware of giving up too quickly. Leaders need to establish the frameworks and limitations for what to do — and then help people to have the freedom to work within it. Peer mentoring allows both leaders to learn from each other, instead of limiting the professional development to one person. Resources Mentioned Leading Change* by John Kotter Our Iceberg Is Melting* by John Kotter and Holger Rathgeber Related Episodes The Power of Vulnerability in Leadership, with Jason Brooks (episode 385) How to Create an Unstoppable Culture, with Ginger Hardage (episode 350) How to Succeed with Leadership and Management, with John Kotter (episode 249) Move From Theory to Practice, with Steve Schroeder (episode 369) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
August 12, 2019
Scott Anthony Barlow: Happen to Your Career Scott Anthony Barlow is the founder of Happen to Your Career. He’s been featured on CNBC, Yahoo, CareerBuilder, Fast Company, and Huffington Post and various colleges and universities as a top expert on career happiness. He's held executive roles in human resources, business development, and career coaching. Scott is the host of the Happen to Your Career podcast, featuring the career stories of many successful professionals. He and his team have worked with over 25,000 people to help them stop settling, find their signature strengths, and start doing meaningful work they are enamored with. Key Points Many people frame career choices only as, “Should I take this offer or not?” or, “Should I quit this job and go and get another?” Skills are not necessarily strengths. People who are successful and happier are spending more time in their strengths. Gallup’s StrengthsFinder assessment (now called CliftonStrengths) is a useful tool for getting clarity. Change to a role/company that allows you spend more time in your strengths or decide to design your career from the inside. Stop pursuing marginal improvements of your weaknesses. Resources Mentioned The Ultimate Guide to Using Your Strengths to Get Hired* 8-Day Video Course to Figuring Out What You Love Related Episodes How to Figure Out Your Career, with Scott Anthony Barlow (episode 259) How Teams Use StrengthsFinder Results, with Lisa Cummings (episode 293) Move From Caretaker to Rainmaker, with May Busch (episode 390) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
August 7, 2019
To contribute to our upcoming episode celebrating 10 million downloads of the Coaching for Leaders podcast, visit our feedback page and record and audio message that highlight these three points: One thing you discovered from the show. An action you took as a result of that discovery. The result you received. Thank you in advance for contributing to this milestone.
August 5, 2019
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly-traded company. She joins me monthly to respond to listener questions. Listener Questions Samantha asks about how to confront an employee who is not willing to take direction for her. Cathy is wondering how she can lead on a team where she does not have formal authority. Amir is seeking advice on how to step into a director role with confidence and managing former peers. Kelly asks about responding to stakeholders who give suggestions when it doesn’t align with organizational strategy. Resources Mentioned Let's Get Real or Let's Not Play* by Mahan Khalsa, Randy Illig, and Stephen R. Covey Working Wardrobes* Related Episodes How to Manage Former Peers, with Tom Henschel (episode 257) How to Actually Move Numbers, with Chris McChesney (episode 294) The Path to Start Leading Your Team, with John Piñeiro (episode 349) Finding Joy Though Intentional Choices, with Bonni Stachowiak (episode 417) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
July 28, 2019
Sandie Morgan: Global Center for Women & Justice Sandie Morgan is the director of the Global Center for Women and Justice at Vanguard University of Southern California. She is recognized globally for her expertise on combatting human trafficking and working to end violence against women. Sandie is professor, researcher, and partner to many organizations and agencies across the globe including governments, law enforcement, and non-profits. Since 2011, she has hosted along with me the bimonthly Ending Human Trafficking podcast which was recognized by The National Clearinghouse on Families & Youth at the Department of Health and Human Services as a great way to “get up to speed on human trafficking.” Key Points Culture often changes from the top down. Engage “elites” who are outside of the centermost position of prestige. Find avenue of agreement instead of focusing on differences. Influence happens in exciting ways when the networks of elites and the institutions they lead overlap. Change will mean conflict — don’t be scared of this. The more diverse your partnerships are, the stronger your net is going to be. Bonus Audio Why learning from elites is so important Resources Mentioned To Change the World* by James Davison Hunter How to Win Friends and Influence People* by Dale Carnegie Global Center for Women and Justice 2019 Trafficking in Persons Report Related Episodes How Storytelling Helps You Lead, with Sandie Morgan (episode 51) How to Collaborate Across Organizations, with Kirsten Foot (episode 215) How to Grow Your Professional Network, with Tom Henschel (episode 279) The Power of Weak Connections, with David Burkus (episode 347) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
July 22, 2019
Pooja Agarwal: Powerful Teaching Pooja Agarwal is an expert in the field of cognitive science and is passionate about bridging gaps between education and the science of learning. She is the founder of RetrievalPractice.org and Assistant Professor at the Berklee College of Music, teaching psychological science to exceptional undergraduate musicians. She also serves as a consultant and facilitates professional development workshops on the science of learning around the world. Pooja is the author with Patrice Bain of the book Powerful Teaching: Unleash the Science of Learning*. In this conversation, Pooja and I discuss the key strategies that leaders can use in order to maximize their effectiveness as teachers. Since almost every leader is responsible for talent development in some capacity, becoming a more powerful teacher will help you develop others more successfully. Key Points The three stages of the learning process are encoding, storage, and retrieval. We tend to focus too much on getting information into peoples’ heads (encoding) and not enough on getting it out (retrieval). Stop reviewing past discussions and meetings. Instead, invite people to recall and articulate prior interactions. Cramming works, but only in the short-term. For long-term retention, spacing is much more effective. There is no significant evidence that visual, auditory, and kinetic preferences correlate to actual learning. Instead, effective learning combines all these methods. Bonus Audio Why struggling is a good thing for learning Resources Mentioned RetrievalPractice.org PowerfulTeaching.org Powerful Teaching: Unleash the Science of Learning* Are You a Visual or an Auditory Learner? It Doesn’t Matter Book Notes Download my highlights from Powerful Teaching in PDF format (free membership required). Related Episodes The Best Way to Do On-the-Job Training (episode 32) These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237) Essentials of Adult Development, with Mindy Danna (episode 273) Develop Leaders Before You Leave, with David Marquet (episode 405) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
July 20, 2019
Johanna Nalau: Climate Adaptation & Everyday Leadership Johanna Nalau is an adaptation scientist researching the ins and outs of climate change adaptation. She is an Australian Research Council DECRA Fellow and the Adaptation Science Theme Leader at Cities Research Institute at Griffith University. She’s also the lead author for the Intergovernmental Panel on Climate Change 6th Assessment Report, Working Group II. Johanna writes about climate adaptation and everyday leadership on her own blog and is an alum of the Coaching for Leaders Academy. In this conversation, Johanna and I discuss how she found her voice as a developing leader and how she took action through her writing and other professional activities to help others. Key Points Never underestimate the importance of having a group you can just bounce ideas off of. The most transformative way to build leadership is to start with the people below you who are the future leaders. Blogging is a great way to synthesize you thoughts while also being helpful for others. Resources Mentioned Johanna’s blog: Climate Adaptation & Everyday Leadership Stand Out* by Dorie Clark Great at Work* Morton Hansen Digital Minimalism* by Cal Newport Related Episodes How to Write a Killer LinkedIn Profile, with Brenda Bernstein (episode 285) Ideas Worth Stealing From Top Entrepreneurs, with Dorie Clark (episode 318) Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337) How to Reclaim Conversation, with Cal Newport (episode 400) The Way to Nurture New Ideas, with Safi Bahcall (episode 418) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
July 15, 2019
Stacey Barr: Practical Performance Measurement Stacey Barr is a specialist in strategic performance measurement and evidence-based leadership. She is the creator of PuMP®, a performance measurement methodology that routinely transforms measurement cynics into its greatest advocates. Stacey is also the author of two books, Practical Performance Measurement: Using the PuMP® Blueprint for Fast, Easy, and Engaging KPIs*, and Prove It!: How to Create a High Performance Culture and Measurable Success*. In this conversation, Stacey and I discussed some of the common mistakes that leaders and organizations make with performance measurement. We also explore what well-formulated performance measures have. Plus, Stacey has kindly made her book available for free to our listening audience. Key Points Common mistakes in performance measurement: Initiatives are not performance measures Events or milestones are not performance measures Measures of activity completion are not performance measures Sources of data are not performance measures A few vague words don’t make a performance measure Well-formulated performance measures have: A method of comparison that we can use to tell whether performance is good or not A base of objective evidence that gives a reasonably accurate and reliable picture of current performance A sufficient degree of granularity to detect small but important changes in performance to which we should respond Relevance to the organization’s priorities The ability to show changes in performance levels over time, giving us enough context to avoid short-sightedness Resources Mentioned Download a free copy of Stacey’s book, Practical Performance Measurement The PuMP® Approach to Performance Measurement and KPIs Book Notes Download my highlights from Practical Performance Measurement in PDF format (free membership required). Related Episodes How to Actually Move Numbers, with Chris McChesney (episode 294) How to Leverage People Analytics, with Jenny Dearborn (episode 323) The Truth and Lies of Performance Management, with Michael Bungay Stanier (episode 361) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
July 8, 2019
Safi Bahcall: Loonshots Safi Bahcall is a second-generation physicist and a biotech entrepreneur. He co-founded a biotechnology company developing new drugs for cancer, leading its IPO and serving as its CEO for 13 years. He worked with President Obama’s council of science advisors on the future of national research. Safi is the author of the book Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries*. In this conversation, Safi and I discuss how leaders can work intentionally to nurture new ideas through three key practices. If you are an innovator (or leading an innovation team) and hearing the voices of the naysayers, this framework will help you begin nurturing new ideas more successfully. Key Points A loonshot is a neglected project, widely dismissed, its champion written off as unhinged. The ice cube is an analogy for the soldiers and artists in the organization. This is called phase separation. The most effective leaders view their work as gardeners, gently cultivating news ideas and investigating with genuine curiosity. Leaders who have a heart for both their soldiers and their artists will support a dynamic equilibrium in their organizations. Most innovation fails in the transfer between the artists and the soldiers. Steve Jobs is an example of a leader who, for many years, refused to show heart — but discovered it later with fantastic success. Resources Mentioned Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries* by Safi Bahcall Book Notes Download my highlights from Loonshots in PDF format (free membership required). Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) How to Build Psychological Safety, with Amy Edmondson (episode 404) Get Better at Deep Listening, with Oscar Trimboli (episode 408) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
July 1, 2019
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Key Points Don’t spend time feeling guilty about things you have to cut. Focus on quality over quantity. Your priorities will change over time. Sometimes even good things can crowd out what is really important. Resources Mentioned The Checklist Manifesto* by Atul Gawande Getting Things Done* by David Allen TripIt PackPoint Ending Human Trafficking podcast Related Episodes How Storytelling Helps You Lead, with Sandie Morgan (episode 51) Getting Things Done, with David Allen (episode 184) How to Reduce Drama With Kids, with Tina Payne Bryson (episode 310) How to Be a Happier Person, with Neil Pasricha (episode 334) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
June 24, 2019
Kwame Christian: American Negotiation Institute Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. Today, he’s working extensively with procurement departments within companies to help them make better deals. Kwame hosts the top negotiation podcast, Negotiate Anything and is the author of the book Nobody Will Play With Me: How to Find Confidence in Conflict*. In this conversation, Kwame and I discuss walking into a negotiation situation when someone else has more leverage, power, or authority. Yes, there are still many things you can do to influence a positive outcome for both parties — and we detail several practical actions almost anybody can take. Key Points Preparation before entering into negotiation is essential. Research supports that you will do better, even if the tables are tilted to one side. Finding what is publicly available about the other party before you go into a conversation can be very useful to both parties. Our tendency is to give things away before we are even certain the other party wants them. Your self-awareness and emotional state are key to acknowledge going into negotiation. Beware feeling too positive about the potential outcome. Resources Mentioned Kwame’s Ultimate Negotiation Guide Negotiate Anything podcast Nobody Will Play With Me: How To Use Compassionate Curiosity to Find Confidence in Conflict* by Kwame Christian Thinking Fast and Slow* by Daniel Kahneman Book Notes Download my highlights from Nobody Will Play With Me in PDF format (free membership required). Related Episodes Negotiating As If Your Life Depended On It, with Chris Voss (episode 262) Negotiation Tactics for Results, with Kwame Christian (episode 311) Enhance Your Self-Awareness, with Daniel Goleman (episode 353) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
June 17, 2019
Chris Deferio: Keys to the Shop Chris Deferio is a cafe quality specialist who has dedicated 20 years of his life to working in and studying specialty coffee retail. He is also the creator and host of the industry leading podcast, Keys to the Shop, which gives listeners insights, inspiration, and tools to grow as specialty coffee professionals. Chris previously appeared on the show to help us get more perspective on managing part-time staff. In this conversation, Chris and I explore some of the practical steps that small business owners and general managers can take in order to support employee retention. Key Points Be mindful of the realities of turnover in a small business, but don’t let it stop you from thinking about the future and investing in people. Yes, hire for attitude — and also have an eye to future potential as the business grows. Ask people this question in interviews: “Where did you contribute to dysfunction in your prior organization?” Make an investment in people beyond the paycheck. This could be learning, culture, competitions, or more. There are ways to do this without tremendous expense. Practice intentional breaks in your rhythm, since nobody else in your business is likely to do this. Resources Mentioned Keys to the Shop podcast Good to Great* by Jim Collins Good Authority* by Jonathan Raymond Chris Deferio’s consulting Related Episodes Three Steps To Soliciting Feedback, with Tom Henschel (episode 107) How to Lead Part-Time Staff, with Chris Deferio (episode 289) Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337) How to Connect Personal Growth to Business Outcomes, with Jonathon Raymond (episode 373) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
June 15, 2019
Bar Schwartz: Bring Your People Along Bar Schwartz is a member of the Coaching for Leaders Academy. She’s a software engineer by training and today a consultant and coach who lives and works in Berlin. Bar helps leaders to look differently on how they lead people to create meaningful work — and building structures that put people first. When Bar joined the Academy last year, she quickly set a goal to capture a few ideas in writing. This goal led to her writing a book in just a few short weeks. More importantly, she discovered the power of consistent movement in creating future opportunities. Bar has graciously made her book, Bring Your People Along, available as a free download for our listening community. If you decide to download the book, please reach out and let her know what was helpful to you. Key Points Your team will be more productive if it feels connected. It’s not hard to find questions if you listen. Small, manageable steps are more likely to lead to long-term success. Bonus Audio How to work in your strengths Resources Mentioned Bar Schwartz on LinkedIn Bring Your People Along by Bar Schwartz Happen to Your Career podcast by Scott Anthony Barlow (bonus audio) Related Episodes How to Know When to Move On Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
June 10, 2019
Hassan Osman: Effective Delegation of Authority Hassan is a project management office leader at Cisco, where he leads a team of over 150 project and program managers on delivering complex projects across the world. He’s also served as a management consultant at Ernst & Young (now EY), where he led projects and programs for the largest enterprises. He’s the author of Effective Delegation of Authority: A (Really) Short Book for New Managers About How to Delegate Work Using a Simple Delegation Process. In this episode, Hassan and I discuss the three stages of delegation, the critical importance of planning, and how to leverage delegation as a development opportunity. Also impressive is the ten books Hassan has published while working full-time as a manager at a Fortune 100 company. He teaches others how to do it on his Writer on the Side podcast. Key Points Before you begin the delegation process, decide on the outcomes you need and the right person to get you there. Set expectations for goals, not actions. Use checkpoints to ensure progress and adjust frequency for experience and visibility. Summarize delegation meetings in writing after they occur. The real work of managers is to define the work, before it starts. Resources Mentioned Effective Delegation of Authority: A (Really) Short Book for New Managers About How to Delegate Work Using a Simple Delegation Process* by Hassan Osman Writer on the Side podcast Book Notes Download my highlights from Effective Delegation of Authority in PDF format (free membership required). Related Episodes Start Influencing Virtual Teams, with Hassan Osman (episode 234) The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
June 3, 2019
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Elizabeth asked about a tricky issue with an underperforming team member she inherited. Gordon wondered what he could do to support resilience during a time of massive change. Leona asked how she might think about the disconnect from what her organization espouses and what she sees in practice. Anthony was curious about when it’s appropriate to ask “why” and when it’s not. Resources Mentioned Scaling Up: How a Few Companies Make It … and Why the Rest Don’t* by Verne Harnish Scaling Up Growth Tools Analyzing Performance Problems* by Robert F. Mager and Peter Pipe Related Episodes How to Succeed with Leadership and Management, with John Kotter (episode 249) How to Build Psychological Safety, with Amy Edmondson (episode 404) How to Clarify What’s Important, with Ron Williams (episode 410) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
June 1, 2019
Dave Stachowiak: Coaching for Leaders I am often asked about the tools and technology behind our work. As we’ve updated our systems over the past year, I’ve identified seven tools that may also be helpful for you in creating more margin. Used thoughtfully, tools like these help us automate the things we can automate so we can spend more time doing the things we should never automate. Here are seven that may help: Technology Tools to Create Margin Acuity Scheduling* powers our all our calendars and serves as a 24/7 scheduling assistant. Automated reminders, time zone adjustments, rescheduling, and video meeting integration happen seamlessly. TextExpander* saves us tons of time each day to quickly populate documents, emails, forms, and other repeatable typing so we can respond to others faster and with more accuracy. The link above will provide you a 20% discount. 1Password* helps us create unique and strong password for every account. Plus, there families and teams programs allow us to share passwords with others who need access. Pipedrive* is the customer relationship management system that’s just right for us. Powerful enough to visually help us to track every business conversation, but simple enough to be affordable and practical. The link above will provide access for a free trial. ConvertKit* gives our listeners a lot more choices on the kind of emails they receive. Plus, it provides its own automation to help your organization build its brand. This link above will provide access for a free trial. SaneBox* automatically filters our email so we can prioritize what’s most important. Plus, tons of other reminder tools come along with it. The link above will save you $15 if you decide to try it out. WP Engine* is the leader in WordPress managed hosting and now powers all of our sites. This link above will save you 10% hosting or three months free over a year. New Podcast: Dave’s Journal I announced a project titled Dave’s Journal. It’s a new podcast airing episodes of five minutes or less. The goal of each entry is to capture a valuable insight or reflection for leaders. Subscribe to Dave’s Journal on your favorite platform: Apple Podcasts Google Podcasts Overcast Stitcher Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 27, 2019
Ron Williams: Learning to Lead Ron Williams is a veteran business leader, turn-around expert, and advocate for value creation. Today he is chairman and CEO of RW2 Enterprises and also a member of the board of directors for American Express, The Boeing Company, and Johnson & Johnson. Ron is the former chairman and CEO of health insurance giant Aetna. When he joined Aetna in 2001, its loss from continuing operations was $292 million, with earnings per share at a loss of $0.46. In 2011, the year he stepped down as Chairman, Aetna’s full-year operating earnings were $2 billion, with operating earnings per share of $5.17. In this conversation, Ron shares wisdom from his book, Learning to Lead: The Journey to Leading Yourself, Leading Others, and Leading an Organization*. Ron discusses his own leadership journey and how he asked the right questions to inspire a successful turn-around at Aetna. He also shares the reason for avoiding “why” questions and the value that knowledge maps provided at Aetna. Key Points Ron’s five kinds of questions that help challenge your organization’s reality: Highlight key problems Clarify the facts Probe an underlying story Suggest alternatives Drill down to basics In addition, Ron suggested: Ask questions that start with “what” instead of “why.” Utilize knowledge maps to support business literacy for complex issues. Make yourself better every year by aiming for 15% improvement. Resources Mentioned Learning to Lead: The Journey to Leading Yourself, Leading Others, and Leading an Organization* by Ron Williams Book Notes Download my highlights from Learning to Lead in PDF format (free membership required). Related Episodes The Way to Grow Your Leadership Career, with Ron Wallace Executive Presence with Your Elevator Speech, with Tom Henschel How to Create an Unstoppable Culture, with Ginger Hardage Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 20, 2019
Jim Harter: It’s the Manager Jim Harter is the Chief Scientist for Workplace at Gallup. He has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business unit performance. He is the co-author with Jim Clifton of the new book, It’s the Manager: Gallup Finds That the Quality of Managers and Team Leaders is the Single Biggest Factor in Your Organization’s Long-Term Success*. Key Points Millennials and Generation Z have influenced the changing nature of work. Six key findings from Gallup: People don’t just work for a paycheck — they want a purpose. People are no longer pursuing job satisfaction — they are pursuing development. People don’t want bosses — they want coaches. People don’t want annual reviews — they want ongoing conversations. People don’t want a manager that fixates on their weaknesses. People say, it’s not my job — it’s my life. Resources Mentioned It's the Manager: Gallup Finds the Quality of Managers and Team Leaders is the Single Biggest Factor in Your Organization's Long-Term Success* by Jim Clifton and Jim Harter CliftonStrengths (formerly StrengthsFinder) assessment Gallup Access Book Notes Download my highlights from It’s the Manager in PDF format (free membership required). Related Episodes These Coaching Questions Get Results, with Michael Bungay Stanier Leverage StrengthsFinder / CliftonStrengths, with Lisa Cummings Three Steps to Great Career Conversations, with Russ Laraway Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 13, 2019
Oscar Trimboli: Deep Listening Oscar is a mentor, coach, speaker, and author. He was a director at Microsoft for over a decade and headed up the MS Office division in Australia. Today, he works with leadership teams and their organizations on the importance of clarity to create change, how to embrace the digital economy, and the role values play in the achievement of your purpose. He is the author of Deep Listening: Impact Beyond Words*. Key Points Listen beyond the words that are said and try to determine what the speaker is really trying to say. The more senior you are, the more listening you’ll do. Ask the speaker: “Tell me more” or “What else are you thinking?” or “How long have you been thinking about that?” To be a great listener, you have to create a space where you’re available to listen. For every hour you listen, you need to spend another hour in action. Leaders often are not great at hearing all the opinions in the room. Bonus Audio Three tips to becoming a better listener Resources Mentioned The 5 Myths of Listening Deep Listening: Impact Beyond Words* by Oscar Trimboli Book Notes Download my highlights from Deep Listening in PDF format (free membership required). Related Episodes How to Be a Non-Conformist, with Adam Grant How to Increase Your Conversational Intelligence, with Judith Glaser How to Become the Person You Want to Be, with James Clear Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 6, 2019
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Listener Questions Brad asked about supporting a team member who’s being taken advantage of by someone else in the organization. Mark is wondering about how to help an existing team move on to being a high-performing team. Ashish asked about how to determine more in the interviewing process. Craig wanted perspective on how to be more visible. Resources Mentioned The Empowered Manager* by Peter Block Essentialism* by Greg Mckeown Related Episodes How to Deal with Opponents and Adversaries, with Peter Block The Path to Start Leading Your Team, with John Piñeiro Develop Leaders Before You Leave, with David Marquet How to Work With an Executive Recruiter, with Becky deSouza Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
April 29, 2019
Becky deSouza: Conexus Talent Acquisition Solutions Becky is a partner with Conexus Talent Acquisition Solutions and has dedicated her career of 20+ years to developing effective solutions for Talent Development and Recruiting. Becky spent 11 years running DreamWorks Animation’s Corporate Recruiting team. Today she leads the human resources recruiting practice with Conexus. Key Points Recruiting firms can be regional, industry-specific, or functional. Look to your network for leads, but be careful when networking with your colleagues. Work to fully engage with your recruiter. Be honest with your recruiter, even if you aren’t totally ready to commit. Always keep your LinkedIn profile updated since it can serve as a type of resume. Make sure your web and social presence is consistent with the expectations of your desired job. Check your privacy settings on social media. Resources Mentioned Becky deSouza on LinkedIn Related Episodes How to Figure Out Your Career, with Scott Anthony Barlow How to Write a Killer LinkedIn Profile, with Brenda Bernstein How to Get the Ideal Team Player, with Patrick Lencioni How to Find Your Calling, with Ken Coleman Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
April 22, 2019
David Marquet: Turn the Ship Around! David Marquet is the former commander of the U.S.S. Santa Fe, a nuclear-powered attack submarine. Under David’s command, the ship had an impressive turnaround, achieving the highest retention and operational standings in the Navy. David is the author of the bestseller Turn the Ship Around: A True Story of Turning Followers Into Leaders, a book USA Today called one of the 12 best business books of all time. Key Points Accomplishment is the production, leadership is building production capacity in your team. Understanding the purpose of the organization is the key to unlocking empowerment. You’ll suffer the consequences of your behavior if you couple the behavior with the outcome. Resources Mentioned Turn the Ship Around: A True Story of Turning Followers Into Leaders* by David Marquet The 7 Habits of Highly Effective People* by Stephen R. Covey Book Notes Download my highlights from Turn the Ship Around! in PDF format (free membership required). Related Episodes Start With Why, with Simon Sinek Turn Followers Into Leaders, with David Marquet How to Build Psychological Safety, with Amy Edmondson Retrieval Practice, with Pooja Agarwal Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
April 15, 2019
Amy Edmondson: The Fearless Organization Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She has been recognized by the Thinkers50 global ranking of management thinkers for many years and was honored with their Talent Award in 2017. Amy is the author of several, highly regarded books on teaming and psychological safety, including her newest book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth*. Key Points Psychological safety varies a lot even inside of an organization. More effective teams may appear to make more mistakes, but it’s likely those teams are just more comfortable reporting mistakes. Instead of calling it an error, call it an accident. And rather than calling it an investigation, call it a study. It’s fine to say, “I don’t know” when appropriate because it signals to others that it is okay to admit when they don’t know something. If somebody shares a problem, say thank you and then ask how you can help. Leaders should be concerned if they’re not hearing bad news. Resources Mentioned The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth* by Amy Edmondson Amy Edmondson faculty page Book Notes Download my highlights from The Fearless Organization in PDF format (free membership required). Related Episodes Leadership Lessons from the Challenger Disaster, with Allan McDonald Turn Followers Into Leaders, with David Marquet The Path of Humble Leadership, with Edgar Schein Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
April 8, 2019
Gretchen Rubin: Outer Order, Inner Calm Gretchen Rubin explores happiness and good habits and is the author of several books, including the block-buster New York Times bestsellers, Better Than Before*, The Happiness Project*, Happier at Home*, and The Four Tendencies*. She is the author also of the new book Outer Order, Inner Calm: Declutter and Organize to Make More Room for Happiness*. Key Points When people have control over their stuff, they feel more in control of their lives. If you need a physical reset, do 10 jumping jacks. Your physical needs will override your emotional needs. Resources Mentioned Internal Time* by Till Roenneberg Book Notes Download my highlights from Outer Order, Inner Calm in PDF format (free membership required). Related Episodes How to Make Deep Work Happen, with Cal Newport The Scientific Secrets of Perfect Timing, with Daniel Pink How to Reclaim Conversation, with Cal Newport Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
April 1, 2019
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Peter asked about how to support a team member going through a difficult situation. Mike wondered what strategies he could use to avoid being a micro-manager. Roger asked about advice on next steps after an executive role didn’t work out. Ali asked for input on assessments for executive presence. Thomas wanted input on how to better design surveys. Resources Mentioned Hope for the Flowers* by Trina Paulus Double Loop Learning The Look & Sound of Leadership podcast by Tom Henschel Related Episodes How to Delegate Work Effectively The Way to Lead After a Workplace Loss, with Andrew Stenhouse Get ROI From Professional Associations, with John Corcoran How to Move From Victim to Victor, with John Sanei Get Smart About Assessments, with Ken Nowack Unconscious Mistakes Women Make, with Lois Frankel Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
March 25, 2019
Sheila Miller-Nelson: Midian Sheila Miller-Nelson is owner of Midian Consulting. She’s dedicated to helping people learn how to truly connect to create better relationships and enhance leadership. She’s a former trainer with Dale Carnegie and her experience in communication and leadership coaching spans more than 25 years. Key Points We will often learn a lesson but because it seems trivial, we don’t remember it for the next time. The way you practice determines how you perform. Write down what you want to be known for and then share that with others. The ability to humble yourself and admit when you’ve missed the mark will give you compassion for others when they fail. Resources Mentioned Midian Consulting Related Episodes How to Become a Champion, with Jeff Spencer Leverage StrengthsFinder for Your Team, with Lisa Cummings The Truth and Lies of Performance Management, with Michael Bungay Stanier Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
March 18, 2019
Cal Newport: Digital Minimalism Cal Newport is a computer science professor at Georgetown University who studies the theory of distributed systems. In addition to his academic work, he writes about the intersection of technology and culture. He’s the author of six books including Deep Work: Rules for Focused Success in a Distracted World and Digital Minimalism: Choosing a Focused Life in a Noisy World. Key Points The human brain is very sophisticated in how it navigates social dynamics using voice and visual cues. Digital interactions bypass the brain’s ability to see these cues. Social media interactions might make you think you’re being social, but you can still lonely because your brain doesn’t count these interactions the same as person-to-person interactions. Digital interactions are not bad, but they can crowd out more important real-world interactions. Make sure tech is serving the things that are important in your life, rather than just using it as an escape from your life. Small steps tend not to work when transitioning to digital minimalism. A better way is to take a 30-day break from consuming digital content and then rebuild your digital life from scratch. Resources Mentioned Digital Minimalism: Choosing a Focused Life in a Noisy World* by Cal Newport Reclaiming Conversation: The Power of Talk in a Digital Age* by Sherry Turkle Alone Together: Why We Expect More from Technology and Less from Each Other* by Sherry Turkle Book Notes Download my highlights from Digital Minimalism in PDF format (free membership required). Related Episodes How to Make Deep Work Happen, with Cal Newport The Power of Solitude, with Mike Erwin Have Conversations That Matter, with Celeste Headlee How to Create Meaningful Gatherings, with Priya Parker Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
March 11, 2019
Dan O’Connor: Life Unscripted Dan O’Connor is a multi-faceted actor, improviser, writer, and director. He is the founder and Producing Artistic Director of the critically acclaimed Impro Theatre. Dan is the author, with Jeff Katzman, of Life Unscripted: Using Improv Principles to Get Unstuck, Boost Confidence, and Transform Your Life*. Key Points When we meet someone for the first time, there is a narrative that happens between us. “If you’re interested, you’re interesting.” Oftentimes, people in meetings aren’t engaged in the conversation and are only waiting for the other person to stop talking. If you make the effort to really listen to your customers, you’ll be able to engage in customized sales because you’ll truly understand what their needs are. Resources Mentioned Life Unscripted: Using Improv Principles to Get Unstuck, Boost Confidence, and Transform Your Life* by Jeff Katzman and Dan O’Connor Dan O’Connor Impro Theatre Book Notes Download my highlights from Dan’s book in PDF format (free membership required). Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens How to Increase Your Conversational Intelligence, with Judith Glaser How to Close the Power Distance Gap, with Jordan Harbinger Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
March 4, 2019
Julia Taylor Kennedy: Center for Talent Innovation Julia is Executive Vice President and Director of Publications at the Center for Talent Innovation. She has co-authored Disabilities and Inclusion, Mission Critical: Unlocking the Value of Veterans in the Workforce, and The Power of the Purse: Engaging Women for Healthy Outcomes, on women and health. CTI recently released a new report, titled, The Sponsor Dividend. Key Points A sponsor actively advocates for the career of their protege. If you’re looking for a sponsor, be very clear on where you want to go in your career. Sponsors want to be sure they can trust the protege to deliver on the opportunities the sponsor presents. Sponsors do better when they have a protege who has complementary skills to their own. Resources Mentioned The Sponsor Dividend: Key Findings Related Episodes How to Help the Underdog Thrive, with Terry Lipovski How to Make Inclusion Happen, with Deepa Purushothaman How to Connect Personal Growth to Business Outcomes, with Jonathan Raymond Why Men Are Heard and Women Are Liked, with Lois Frankel and Tom Henschel Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
February 25, 2019
John Stepper: Working Out Loud John developed Working Out Loud, a practice that helps people be more effective, access more opportunities, and feel happier at work. Over several years, a small movement has formed based on his self-published book*, TEDx talk, and a peer support method that’s spread to over 40 countries and companies like Bosch, Daimler, BMW, and Siemens. Key Points Behavior change is about small steps, peer support, celebration along the way, and continual feedback. Changes start with only one tiny step. Do that until it gets easy, then take the next step. Peer support is a major part of habit change. Peer support gives you structure, shared accountability, and emotional support. Resources Mentioned Start a Working Out Loud Circle Martha Beck Drive* by Daniel Pink Everybody Matters* by Bob Chapman and Raj Sisodia Book Notes Download my highlights from Working Out Loud in PDF format (free membership required). Related Episodes How to Be a Non-Conformist, with Adam Grant The Scientific Secrets of Perfect Timing, with Daniel Pink Six Tactics to Achieve Extraordinary Performance, with Morten Hansen How to Become the Person You Want to Be, with James Clear How to Create Meaningful Gatherings, with Priya Parker Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
February 18, 2019
Jill Schlesinger: Jill on Money Jill Schlesinger is the Emmy-nominated Business Analyst for CBS News, the host of the “Jill on Money” podcast and of the nationally syndicated radio show, “Jill on Money,” which won the 2018 Gracie Award for Best National Talk Show. She has been recognized as a Top 10 LinkedIn Influencer and a Top 10 LinkedIn Voice. She’s the author of The Dumb Things Smart People Do with Their Money: Thirteen Ways to Right Your Financial Wrongs*. Key Points Not all financial professionals are looking out for you. Make sure they are held to the fiduciary standard at all times. Before seeing a financial professional, make sure you’ve already paid off consumer debt, you’ve built an emergency reserve fund, and you’re maximizing your retirement fund contributions. Prioritize your own retirement savings before setting aside money for your children’s tuition. Make sure the cost of a degree is worth the expected income. Resources Mentioned The Dumb Things Smart People Do with Their Money: Thirteen Ways to Right Your Financial Wrongs* by Jill Schlesinger Mark Kantrowitz Book Notes Download my highlights from The Dumb Things Smart People Do with Their Money in PDF format (free membership required). Related Episodes Improve Your Financial Intelligence, with Joe Knight How to Manage Your Money, with Jill Schlesinger How to Approach Corporate Budgeting, with Jody Wodrich Four Rules to Get Control of Your Money, with Jesse Mecham Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
February 11, 2019
Priya Parker: The Art of Gathering Priya Parker is a facilitator, strategic advisor, and founder of Thrive Labs, at which she helps activists, elected officials, corporate executives, educators, and philanthropists create transformative gatherings. She is the author of The Art of Gathering: How We Meet and Why It Matters*. Key Points What creates meaning in a gathering is conversation, not the functional details of the event. We’re often not totally clear on the purpose of our gatherings. We don’t need to gather more often, but we need to do a better job when we do gather. Resources Mentioned The Art of Gathering: How We Meet and Why It Matters* by Priya Parker The Modern Manager podcast Book Notes Download my highlights from The Art of Gathering in PDF format (free membership required). Related Episodes Use Power for Good and Not Evil, with Dacher Keltner Have Conversations That Matter, with Celeste Headlee How to Plan Meetings That Get Results, with Mamie Kanfer Stewart The Path of Humble Leadership, with Edgar Schein Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
February 9, 2019
Kevin McCurdy Kevin McCurdy is the Chief Operating Officer of Auto-Chlor System and a longtime listener of the show. Key Points Think about the impact you’re having on people and if it’s really the impact you want to have. Don’t always show up with your own solution, come with the intention to learn and discover the best solution together. Truly listen to people instead of just thinking about what you want to say to back to them. Resources Mentioned The Look and Sound of Leadership The Coaching Habit by Michael Bungay Stanier* Related Episodes Three Steps To Soliciting Feedback with Tom Henschel How to Manage Your Inner Critic The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier Executive Presence with Your Elevator Speech A Useful Mindset for New Leaders Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
February 4, 2019
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Evelyn asked if you need to be a caretaker first before moving to become a rainmaker. Samantha wondered if you should always try to save someone who has elected to leave. Tammy wanted to know our advice for managing along with peers who have different styles. David asked for our advice for managing student workers. Resources Mentioned Drive* by Daniel Pink Employee Resignations: Counter Offer or Say Goodbye? When Talent Quits, Don’t Be A Jerk Related Episodes An Astronaut’s Guide To Life On Earth with Chris Hadfield How To Lead The Millennials How Superbosses Master the Flow of Talent What to Do When Somebody Quits How to Lead Part-Time Staff Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
January 28, 2019
Lois Frankel: Nice Girls Don’t Get the Corner Office Lois Frankel is the President of Corporate Coaching International, a bestselling author, executive coach, and an internationally-recognized expert in the field of leadership development for women. She is the author of the New York Times bestselling books Nice Girls Don’t Get the Corner Office*, Nice Girls Don’t Get Rich*, and Nice Girls Just Don’t Get It*. Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Key Points You can’t control anyone but yourself. What women contribute to the workplace is different but equal to what men contribute. Things are slightly better for women these days, but not by much. Men must be advocates for women in the workplace. Bonus Audio Why you shouldn’t coach a woman to act more like a man Resources Mentioned Lois Frankel on LinkedIn The Look & Sound of Leadership podcast by Tom Henschel Keynote: Why Men Are Heard and Women Are Liked Nice Girls Don't Get the Corner Office* by Lois Frankel The Confidence Code* by Katty Kay and Claire Shipman Related Episodes How Women Make Stronger, Smarter Choices How to Connect Personal Growth to Business Outcomes Unconscious Mistakes Women Make That Sabotage Their Careers Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
January 21, 2019
Daniel Goleman: Emotional Intelligence In 1995, Daniel Goleman published the blockbuster bestselling book Emotional Intelligence*, a book that now has more than 5 million copies in print worldwide in 40 different languages. He’s the author of a series of primers for the competencies of emotional and social intelligence, titled Building Blocks of Emotional Intelligence* and he’s the founder of the Emotional Intelligence Coaching Certification. Key Points The three types of empathy: Cognitive empathy - you can sense what people are thinking Emotional empathy - you can pick up on other people’s emotions Empathic concern - people can tell you care about them Resources Mentioned Emotional Intelligence* by Daniel Goleman Building Blocks of Emotional Intelligence* by Daniel Goleman et al. A Force for Good* by Daniel Goleman and the Dalai Lama Emotional and Social Competence Inventory Emotional Intelligence Coaching Certification Book Notes Download my highlights from the Empathy primer in PDF format (free membership required). Related Episodes How to Get the Ideal Team Player, with Patrick Lencioni Have Conversations That Matter, with Celeste Headlee Enhance Your Self-Awareness, with Daniel Goleman The Power of Vulnerability in Leadership, with Jason Brooks Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
January 14, 2019
May Busch: Accelerate May Busch enjoyed a 24-year career at Morgan Stanley, most recently as Chief Operating Officer for Europe. She chaired the firm’s European Diversity Council and was a member of Morgan Stanley’s European Management Committee. She is the author of the book Accelerate: 9 Capabilities to Achieve Success at Any Career Stage*. She’s also the host the Career Mastery Kickstart summit*. Key Points Steps to move from caretaker to rainmaker: Identify the organization’s most important outcomes. Figure out what you can take action on. Create a safe space. Learn from your network what will move the needle the most. How to find the organization’s values: Observe Listen Ask Bonus Audio How to help others become rainmakers Resources Mentioned Career Mastery Kickstart Summit* Accelerate: 9 Capabilities to Achieve Success at Any Career Stage* by May Busch Eisenhower Grid Related Episodes How to Succeed with Leadership and Management, with John Kotter Three Steps to Great Career Conversations Leverage Your Defining Moments Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
January 7, 2019
Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Listener Questions Caroline asked about whether she should appease a peer by interviewing someone she doesn’t think is a good fit. Jane asked for suggestions on team diversity. Susan asked about promoting engagement with her team when there is lots of reluctance. Mariah wanted our advice on creating an orientation program for her team leads. Resources Mentioned StrengthsFinder (Gallup) Leading Change* by John Kotter Who Moved My Cheese? by Spencer Johnson Influence* by Robert Cialdini Three Steps to Great Career Conversations with Russ Laraway Being the Boss * by Linda Hill and Kent Lineback First, Break All the Rules* by Gallup Related Episodes Essentials of Adult Development How to Leverage Differences to Accelerate Results Six Tactics to Achieve Extraordinary Performance How to Become the Person You Want to Be Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
December 31, 2018
Sharone Bar-David: Trust Your Canary Sharone Bar-David is a leading Canadian expert on workplace incivility and author of Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility*. She is particularly passionate about her work with abrasive leaders — the highly talented people whose interpersonal style rubs people the wrong way and creates distress in the work environment. Key Points The three contexts that pose a risk: Routine (To mitigate risks, Cultivate) Sensitive (To mitigate risks, Calculate) Problem (To minimize damage, Compensate) Bonus Audio How to not cross the line Resources Mentioned Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility* Hey (We’re Not All) Guys! Why I Don’t Use “You Guys” Related Episodes How to Tame Workplace Incivility Use Power for Good and Not Evil How to Manage Abrasive Leaders How to Make Inclusion Happen Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
December 24, 2018
Corrinne Armour: Leaders Who Ask Corrinne is an accredited Master Certified Coach with the International Coaching Federation and a certified Neuro-Linguistic Programming Practitioner. She’s the author and co-author of several leadership books, most recently Leaders Who Ask: Building a Fearless Culture by Telling Less and Asking More*. Key Points You’re not developing your people if you’re constantly giving them all the answers. If you don’t have an awareness of something, you can’t change it. Ask your reports, “What have you tried so far, and what do you think I’m going to tell you to do?” Bonus Audio Why being clever doesn’t always make you a better manager Resources Mentioned Leaders Who Ask: Building a Fearless Culture by Telling Less and Asking More* Special book offer for Australian listeners (Use code: COACHINGFORLEADERS) Free resources for leaders from Corrinne Corrinne’s Leaders Who Ask program Book Notes Download my highlights from Leaders Who Ask in PDF format (free membership required). Related Episodes How to Improve Your Coaching Skills, with Tom Henschel These Coaching Questions Get Results, with Michael Bungay Stanier The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
December 17, 2018
Lois Frankel: Nice Girls Don’t Get the Corner Office Lois Frankel is the President of Corporate Coaching International, a bestselling author, executive coach, and an internationally-recognized expert in the field of leadership development for women. She is the author of the New York Times bestselling books Nice Girls Don’t Get the Corner Office*, Nice Girls Don’t Get Rich*, and Nice Girls Just Don’t Get It*. Key Points Women often back off when they see things get competitive. Don’t confuse other people in the workplace with relationships you’ve had in the past. When negotiating, women should focus more on the relationship. Bonus Audio Behavior has changed, attitudes haven’t Don’t be the company’s conscience Resources Mentioned Nice Girls Don't Get the Corner Office* by Lois Frankel Nice Girls Don't Get Rich* by Lois Frankel The Male Factor: The Unwritten Rules, Misperceptions, and Secret Beliefs of Men in the Workplace* by Shaunti Feldhahn “Ask Liz” with Liz Weston Connect with Lois Frankel on LinkedIn Book Notes Download my highlights from Nice Girls Don't Get the Corner Office in PDF format (free membership required). Related Episodes How to Handle Workplace Bullying How to Manage Your Inner Critic How Women Make Stronger, Smarter Choices How to Help the Underdog Thrive Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
December 15, 2018
Jason Brooks Jason Brooks is a member of the Coaching for Leaders Academy and principal of a high school in Los Angeles. Key Points People respond to honesty from a leader. Admitting that you don’t know all the answers helps build bridges and gets your team working together. Deciding what not to do can actually be harder than deciding what to do. Working out a vision for your life can reduce the constant anxiety of wondering whether you’re making the best use of your time. Resources Mentioned Racism in America, with Jason Brooks The Power of Vulnerability, with Brené Brown Related Episodes How to Get the Ideal Team Player How to Deal With the Diminishers How to Create a Vivid Vision Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
December 10, 2018
Howard “H” White: Believe to Achieve Howard “H” White was an NBA draft pick until knee injuries put a stop to his basketball career. Today he is vice president of Jordan Brand and has been with the company for thirty-five years. With Nike’s support, he founded the Believe to Achieve program, an innovative traveling seminar designed to encourage youth to believe in themselves and adults to mentor them. He’s the author of the book by the same name: Believe to Achieve: See the Invisible, Do the Impossible*. Key Points We often set our sights too low. Others often see things in us that we don’t see ourselves. How do you make others see the best in themselves? Everybody wants something in life, but there are very few who are willing to give up anything to get it. Bonus Audio Developing realistic expectations Resources Mentioned Believe to Achieve: See the Invisible, Do the Impossible* by Howard “H” White Book Notes Download my highlights from Believe to Achieve in PDF format (free membership required). Related Episodes Everyday People, Extraordinary Leaders: Olivia Klaus Leadership Lessons from the Challenger Disaster The Way to Grow Your Leadership Career The Choice for Compassion Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
December 3, 2018
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Listener Questions Andrew asked about dealing with change on a personal level. Katie asked about inspiring movement for more recognition in her organization. Thomas asked for suggestions on his new role overseeing two related, but different, departments. Loveleena was looking for a suggestion for an article on executive presence. Paul asked for ideas on leading a full commissioned sales team. Resources Mentioned Transitions: Making Sense of Life's Changes by William Bridges* Managing Transitions: Making the Most of Change by William Bridges* Leading Change by John Kotter* Our Iceberg is Melting by John Kotter* Drive: The Surprising Truth About What Motivates Us by Daniel Pink* That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships by Debra Tannen* The Look & Sound of Leadership podcast episodes on executive presence from Tom Henschel Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead by Brené Brown* Related Episodes Benefits You Get from a Recognition Program Ten Steps to Create a Recognition Program The Four Unique Types of Teams How to Create Team Guidelines Start with Why, with Simon Sinek How to Succeed with Leadership and Management, with John Kotter Enhance Your Executive Presence How to Lead Top-Line Growth Executive Presence with Your Elevator Speech The Path to Start Leading Your Team Three Steps to Great Career Conversations Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
November 26, 2018
Dan Schawbel: Back to Human Dan Schawbel is a New York Times bestselling author, a partner and research director at Future Workplace, and the founder of both Millennial Branding and WorkplaceTrends.com. He is the bestselling author of two career books, Promote Yourself* and Me 2.0*, and now his newest book, Back to Human: How Great Leaders Create Connection in the Age of Isolation*. Key Points We have to learn at the speed of business. Make learning a central part of what we do. The best source of knowledge is our coworkers. People learn by doing. Make learning a part of your daily routine. In addition to traditional things like pay and benefits, many prospective employees are also interested in what they’ll learn on a job. Resources Mentioned Back to Human: How Great Leaders Create Connection in the Age of Isolation by Dan Schawbel * Related Episodes Promote Yourself (and Others) Through Intrapreneurship, with Dan Schawbel (episode 163) How Superbosses Master the Flow of Talent, with Sydney Finkelstein (episode 236) Essentials of Adult Development, with Mindy Danna (episode 273) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
November 19, 2018
Seth Godin: This is Marketing Seth Godin was recently inducted into the American Marketing Association’s Hall of Fame and is the author of one of the most popular blogs in the world. He founded TheMarketingSeminar.com and the altMBA. Seth is the author of eighteen best‑sellers that have been translated into more than thirty‑five languages, including his newest book, This Is Marketing: You Can’t Be Seen Until You Learn to See*. Key Points The world is fragmented into many groups; there is no more mass market. Each of us has the ability to market the work we are doing through our actions. The hard work begins by choosing the smallest group of people you can live with and ignoring everyone else. Pick ten people. Find something that will amaze and delight the ten. And if you can’t, then start over. Resources Mentioned This Is Marketing* by Seth Godin Tribes* by Seth Godin Permission Marketing* by Seth Godin First, ten by Seth Godin Book Notes Download my highlights from This is Marketing in PDF format (free membership required). Related Episodes Getting Things Done with David Allen (episode 184) Start With Why Featuring Simon Sinek (episode 223) How to Be a Non-Conformist, with Adam Grant (episode 238) How to Succeed with Leadership and Management, with John Kotter (episode 249) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
November 12, 2018
Kwame Christian: Negotiate Anything Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. He hosts the top negotiation podcast, Negotiate Anything, and is the author of the new book: Nobody Will Play With Me: How to Find Confidence in Conflict*. Key Points Three points to the breakdown of communication: The Frame (the storyline) The Pace (how fast) The Direction (what issues you’re talking about) Three steps of compassionate curiosity: Acknowledging emotions Getting curious with compassion Joint problem solving Resources Mentioned Kwame’s Negotiation guide Negotiate Anything podcast by Kwame Christian Nobody Will Play With Me: How to Find Confidence in Conflict* Anchoring episode on Negotiate Anything Book Notes Download my highlights from Nobody Will Play With Me in PDF format (free membership required). Related Episodes Negotiating As If Your Life Depended On It, with Chris Voss (episode 262) Negotiation Tactics for Results, with Kwame Christian (episode 311) Have Conversations That Matter, with Celeste Headlee (episode 344) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
November 5, 2018
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Samantha asked about what to do if you have a problem employee that is affecting the team. Pat asked about how to show respect for difficult work while also setting clear boundaries for ethical behavior. Ashish asked about using buzzwords and complexity vs. keeping language simple. Craig wanted to know how to influence people whom you have no direct control. Resources Mentioned Theory in Practice* by Chris Argyris Temple Grandin Double-loop learning Team of Teams* by General Stanley McChrystal Related Episodes What Search Dogs Can Teach You About Engagement (episode 25) Use Power for Good and Not Evil (episode 254) How to Challenge Directly and Care Personally (episode 302) Five Steps to Hold People Accountable (episode 306) Executive Presence with Your Elevator Speech (episode 316) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
October 29, 2018
Parker Palmer: On the Brink of Everything Parker Palmer is the founder and senior partner emeritus of the Center for Courage & Renewal and is a world-renowned writer, speaker, and activist who focuses on issues in education, community, leadership, spirituality and social change. He is the author of the newly published book, On the Brink of Everything: Grace, Gravity, and Getting Old*. Key Points “The unexamined life is not worth living.” —Socrates Encourage people to examine the fears they have about looking inward. When we befriend what we are afraid of, it will become our friend. “If you can’t get out of it, get into it.” —Outward Bound motto Focus on building goodwill in your business because it repays many times over. Resources Mentioned On the Brink of Everything: Grace, Gravity, and Getting Old* by Parker Palmer The New Better Off: Reinventing the American Dream* by Courtney Martin Outward Bound Book Notes Download my highlights from On the Brink of Everything in PDF format (free membership required). Related Episodes How to Manage Your Inner Critic, with Tara Mohr (episode 232) The Power of Solitude, with Mike Erwin (episode 308) The Path of Humble Leadership, with Edgar Schein and Peter Schein (episode 363) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
October 22, 2018
Tom Henschel: The Look & Sound of Leadership Executive coach Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Key Points An offsite doesn’t have to actually be offsite, but it needs to be treated like it is. What do you want the team to know that they don’t know now? Or what do you want them to be able to do that they can’t do now? An offsite is a great way to just talk and have experiences together that you don’t normally have time for. Really skilled facilitation is an art, not a science. Think about the why before the what. A good offsite is the start of a process, not the end of a process. If the offsite is really productive, it creates more work. Leaders should adopt the language of the offsite and use it repeatedly so people don’t forget. Bonus Audio How to balance fun versus professional in an offsite Resources Mentioned Fieldbook of Team Interventions: Step-by-Step Guide to High Performance Teams* by Harry Eggleton and Judy Rice Liberating Structures Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators* by Patrick Lencioni The Thiagi Group Leading Offsites episode from The Look & Sound of Leadership Related Episodes The Four Unique Types of Teams, with Susan Gerke (episode 138) How to Create Team Guidelines, with Susan Gerke (episode 192) How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
October 15, 2018
James Clear: Atomic Habits James Clear is an author and speaker focused on habits, decision-making, and continuous improvement. He is a regular speaker at Fortune 500 companies and his work is used by teams in the NFL, NBA, and MLB. He’s the author of the new book, Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones*. Key Points Goals are great for deciding what direction you want to head, but to actually get there it’s all about your systems. Results aren’t what needs to change; the processes and habits are what need to change. Start with the identity you want for yourself and build your habits to reinforce that identity. Your habits are what prove your identity to yourself. Habits are like compound interest for self-improvement. Bonus Audio How habits reinforce your identity Resources Mentioned Atomic Habits* by James Clear James Clear on Annual Reviews Related Episodes Getting Things Done with David Allen (episode 184) Create Behavior That Lasts With Marshall Goldsmith (episode 196) The Best Way to Make New Habits Reality (episode 217) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
October 13, 2018
Mark Ipaviz: ELEVEN Australia Mark Ipaviz is a member of the Coaching for Leaders Academy and National Sales Manager at Ozdare where he manages the brand ELEVEN Australia. Key Points Create an environment where people come to work absolutely loving every second of their day. If you create an environment where everyone feels loved, you create a family. If you take care of your people, they will take care of your customers. Resources Mentioned ELEVEN Australia How to Win Friends and Influence People* by Dale Carnegie The 7th Habits of Highly Effective People* by Stephen Covey The 5 Levels of Leadership by John C. Maxwell The Coaching Habit* by Michael Bungay Stanier Related Episodes These Coaching Questions Get Results (episode 237) How to Get the Ideal Team Player (episode 301) Your Permission to Fail (episode 338) Three Steps to Great Career Conversations (episode 370) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
October 8, 2018
Scott Harrison: charity: water Scott is the founder and CEO of charity: water, one of the most visible non-profit organizations in America. He’s author of the new book Thirst: A Story of Redemption, Compassion, and a Mission to Bring Clean Water to the World. Key Points If you’re chasing the wrong things there will never be enough. To do remarkable things you must have remarkable clarity of vision. Pick one thing and focus all of your energy on it. Resources Mentioned Thirst by Scott Harrison* Video: The Spring Thirstbook.com The Spring Related Episodes How to Be a Non-Conformist, with Adam Grant (episode 238) Four Steps to Get Unstuck and Embrace Change (episode 297) Six Tactics to Achieve Extraordinary Performance (episode 337) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
October 1, 2018
Jonathan Raymond: Good Authority Jonathan Raymond is the founder of Refound, where he and his team work with organizations to create a company culture based in personal growth. He’s the author of the book Good Authority: How to Become the Leader Your Team Is Waiting For*. Key Points People often separate their career goals from the personal development goals, and it doesn’t have to be that way. Leaders often have a quick chat and then leave the conversation without actually making any deep connections. We often don’t ask a question and leave it enough time to breathe. Employees get lots of feedback, but it’s often not helpful feedback. Think about feedback as a diagnostic tool. Leaders no longer need to be the problem solvers — they need to help make space for others to solve problems. Employees are looking for emotional transparency. Bonus Audio Emotional Intelligence and Women in the Workplace Resources Mentioned Good Authority by Jonathan Raymond* Refound Book Notes Download my highlights from Good Authority in PDF format (free membership required). Related Episodes Five Steps to Hold People Accountable (episode 306) The Path of Humble Leadership (episode 363) Three Steps to Great Career Conversations (episode 370) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
September 24, 2018
Lynne Whiteford: Defining Moments Lynne Whiteford is a talent management executive who’s led in many capacities, including a focus in learning, leadership development, success planning, and organizational design. Most recently she served as vice president at Disney ABC Television Group. Key Points Recognize and leverage your defining moments. Realize that careers are not straight lines. It’s okay to not know the next step and to experiment. Careers get messy for all of us, at least sometimes, along the way. Related Episodes Growth Mindset Helps You Rise From the Ashes (episode 326) How to Be a Happier Person (episode 334) Three Steps to Great Career Conversations (episode 370) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
September 17, 2018
Ken Nowack: Envisia Learning Ken Nowack is a licensed psychologist and President and Chief Research Officer of Envisia Learning. Ken also serves as Chief Learning Officer of Organizational Performance Dimensions and is a member of the Consortium for Research on Emotional Intelligence in Organizations and is a lecturer at UCLA’s Anderson School of Management. Key Points The three types of assessments: Personality and style-based tools Skills and abilities Interests, values, and motives Resources Mentioned talenttools.org Clueless* by Sandra Mashihi and Kenneth Nowack Envisia Learning Finding the Career That Fits You* The Ultimate Guide to Using Your Strengths to Get Hired* Related Episodes Susan Cain on The Power of Introverts (episode 44) Leverage StrengthsFinder for Your Team (episode 293) How to Leverage Your 360 (episode 341) Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com.
September 10, 2018
Russ Laraway: Career Conversations Russ is the Vice President of People at Qualtrics and was previously the Co-Founder and COO of Candor, Inc. working with Kim Scott, the author of Radical Candor*. He’s also been an executive at both Twitter and Google — and a company commander in the United States Marine Corps. Key Points The three career conversations: The life story The career vision The career action plan Questions to help ask when career visioning: What size company What industry What title Four steps of the career action plan: Develop your role Get news skills through training Develop your network Talk about next step in your career Resources Mentioned Radical Candor* by Kim Scott Radical Candor Related Episodes An Astronaut’s Guide To Life On Earth (episode 149) How Superbosses Master the Flow of Talent (episode 236) How to Challenge Directly and Care Personally (episode 302) What Great Technical People Leverage From Leadership (episode 312) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
September 8, 2018
Steve Schroeder Steve Schroeder is a member of the Coaching for Leaders Academy and is a clinical practice manager in the pharmacy industry. Key Points Listen to what the other person is saying instead of trying to come up with an answer for what they’re doing. Don’t worry about solving all the problems — just ask yourself if you asked the right questions to help people solve their own problems. In some cases, by not holding people accountable you’re actually hurting their future career. Resources Mentioned The Coaching Habit* by Michael Bungay Stanier Leading Change* by John Kotter Success Talks podcast: Shawn Achor on the Secret to Reaching Big Potential Related Episodes These Coaching Questions Get Results (episode 237) How to Succeed with Leadership and Management (episode 249) The Truth and Lies of Performance Management (episode 361) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
September 3, 2018
Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Listener Questions Jennifer asked about how to not take criticism personally when she receives it. Matt wondered if highly emotional intelligent leaders experience self-doubt. Lillian asked how she could influence the work that is being delegated to her. Amber wanted to know what she could do to address organizational change fatigue. Resources Mentioned Jennifer Garvey Berger at Growth Edge Coaching How to Stop Worrying and Start Living* by Dale Carnegie Leading Change* by John Kotter Our Iceberg is Melting* by John Kotter Start With Why* by Simon Sinek The EQ Edge* by Steven Stein and Howard Book Difficult Conversations* by Douglas Stone, Sheila Heen, and Bruce Patton Thanks for the Feedback* by Douglas Stone and Sheila Heen Who Moved my Cheese* by Spencer Johnson Related Episodes The Seven Steps You Follow To Delegate Work (episode 117) How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143) Start With Why, with Simon Sinek (episode 223) Turn Followers Into Leaders, with David Marquet (episode 241) Essentials of Adult Development, with Mindy Danna (episode 273) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
August 27, 2018
Nada Wentzel: The Jonah Group Nada Wentzel is Global Solutions Director at the Jonah Group. She is a master coach, facilitator and international speaker, with qualifications in mechanical engineering, neuroscience, and organizational psychology. Key Points In terms of decision-making, the brain doesn’t actually know the difference between imaginary and real. The thought of something bad happening can shift our direction. Pain is an 8x stronger motivator than pleasure. We’re designed to respond well to stress, but we are not designed to be in a chronic stress mode. This about a 2-degree shift and how far a little adjustment can take you. Create an optimal stress level that keeps people engaged but not burnt out. Discuss the three H’s: Heartache, hero, highlight Resources Mentioned Nada Wentzel The Jonah Group Related Episodes The Path to Start Leading Your Team, with John Piñeiro (episode 349) The Value of Pivoting for Growth, with Beth Garrison (episode 351) How Personal Clarity Engages Others, with Jeff Phipps (episode 357) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
August 20, 2018
John Sanei: What’s Your Moonshot? John Sanei is a trend specialist, business strategist, keynote speaker, author, entrepreneur, and a Singularity University faculty member, working with clients across industries and around the world. He’s the author of the book What's Your Moonshot?: Future-proof yourself and your business in the age of exponential disruption* and also the newly released book Magnetiize: Stop the chase. Understand the change. Take control of your future*. Key Points The lens we use to look at the world and ourselves is actually how the world reacts back to us. What we look for is what we find. When you finish complaining and moaning, are you empowered or disempowered? We have an incredible privilege of choice to either take responsibility or to blame. The 3 types of victims: Martyr victim - the victim who feels sorry for themselves Arrogant inferior victim - the person who cuts others down so he or she can feel better about themself Arrogant superior victim - the person who thinks all problems are below them, that everybody else is a fool who can’t do anything right Bonus Audio The Importance of Kindness Resources Mentioned What's Your Moonshot?: Future-proof yourself and your business in the age of exponential disruption by John Sanei* Magnetiize: Stop the chase. Understand the change. Take control of your future by John Sanei* John Sanei's site Book Notes Download my highlights from What's Your Moonshot? in PDF format (free membership required). Related Episodes Ten Ways to Pick Yourself Up When You’re Beaten Down (episode 85) How to Manage Your Inner Critic (episode 232) The Power of Solitude (episode 308) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
August 13, 2018
Michelle Maldonado: Mindfulness Michelle is Founder and CEO of Lucenscia, a human potential and business strategy firm dedicated to developing leaders and organizations with positive impact in the world. Michelle is a faculty member and Meta-Coach for Daniel Goleman's inaugural Emotional Intelligence Coaching Certification Program. Her work has been featured by the Human Capital Institute, the Mindful Leadership Summit, Leadership Excellence, and Chief Learning Officer. Key Points Mindfulness is paying attention to what’s happening in the present moment — in the body, in the mind, in the external environment — with an attitude of curiosity and kindness. What are you thinking, and how is that impacting your interaction with the person before you? There is a different quality of experience when you’re paying attention to what’s happening. The easiest way to get started with mindfulness is to focus on your breathing. Bonus Audio Michelle on Clarity and Resilience Resources Mentioned Emotional Intelligence Coaching Certification Search Inside Yourself Leadership Institute Lucenscia (Michelle’s firm) Flourish by Martin E. P. Seligman* In Group vs Out Group with David Eagleman * Recommended Reading Unconscious Bias: Turning Discovery and Awareness Into Action and Impact Finding the Space to Lead: A Practical Guide to Mindful Leadership* by Janice Marturano Search Inside Yourself: The Unexpected Path to Achieving Success, Happiness* by Chade-Meng Tan The Emotional Life of Your Brain: How Its Unique Patterns Affect the Way You Think, Feel, and Live — and How You Can Change Them* by Richard Davidson and Sharon Begley Mindfulness for Beginners: Reclaiming the Present Moment — and Your Life* by Jon Kabat-Zinn The Mindful Day: Practical Ways to Find Focus, Calm, and Joy From Morning to Evening* by Laurie Cameron Creating Mindful Leaders: How to Power Down, Power Up, and Power Forward* by Joe Burton Related Episodes Have Conversations That Matter, with Celeste Headlee (episode 344) Enhance Your Self-Awareness, with Daniel Goleman (episode 353) The Path of Humble Leadership, with Edgar Schein and Peter Schein (episode 363) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
August 6, 2018
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Questions Garfield asked about how to lead a team that doesn’t have enough to do. Kevin wondered how his disability might be affecting his ability to lead his team. Roland asked for advice on working for a disengaged leader. Jane wanted to know if she should stay with her organization if there’s no clear path forward to make things better. Resources Mentioned The 7 Habits of Highly Effective People* by Stephen Covey Scrum Seth Godin’s blog Leading Change* by John Kotter Our Iceberg is Melting* by John Kotter and Holger Rathgeber Feel the Fear and Do It Anyway* by Susan Jeffers Related Episodes How to Manage Your Inner Critic, with Tara Mohr (episode 232) How to Succeed with Leadership and Management, with John Kotter (episode 249) How to Actually Move Numbers, with Chris McChesney (episode 294) How to Create a Vivid Vision, with Cameron Herold (episode 345) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
July 30, 2018
Edgar Schein and Peter Schein: Humble Leadership Ed Schein is Professor Emeritus of MIT’s Sloan School of Management. He is the author of many books and publications, including the new book Humble Leadership*. Peter Schein is the cofounder and COO of the Organizational Culture and Leadership Institute and co-author of Humble Leadership*. Key Points The problems today’s leaders face are becoming more and more complex, and leaders can no longer be expected to know all the answers. All people are vulnerable in one sense because nobody knows everything. The value systems of many companies do not incentivize managers to get the most out of their teams, instead of rewarding managers for playing up to management. Bonus Audio Transparency, Openness, and Safety Resources Mentioned Humble Leadership* by Edgar and Peter Schein Organizational Culture and Leadership Institute Related Episodes How to Be a Non-Conformist, with Adam Grant (episode 238) Turn Followers Into Leaders, with David Marquet (episode 241) How to Increase Your Conversational Intelligence, with Judith Glaser (episode 271) How to Be a Happier Person, with Neil Pasricha (episode 334) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
July 23, 2018
John Corcoran: Rise25 John Corcoran is a recovering attorney, writer, and former speechwriter to both President Bill Clinton and the Governor of California. Throughout his career, John has worked in Hollywood, the heart of Silicon Valley, and ran his own law firm in the San Francisco Bay Area catering to small business owners and entrepreneurs. He is also the creator of Smart Business Revolution, Rise25, and the Smart Business Revolution podcast. Key Points You have to place a premium on relationships, no matter what industry you’re in. Many people resist pivoting because of the relationships they might leave behind. If you’re not hearing No very often, you’re not trying hard enough. If you get No’s, it means you’re on the cusp of a new level. Resources Mentioned Rise25 Smart Business Revolution Smart Business Revolution podcast Related Episodes How To Create Your Personal Networking Plan, with John Corcoran (episode 106) Six Ways to Recover From a Bad First Impression, with John Corcoran (episode 169) Get ROI From Professional Associations, with John Corcoran (episode 209) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
July 16, 2018
Michael Bungay Stanier: The Coaching Habit Michael Bungay Stanier is the founder of Box of Crayons, a company best known for teaching 10-minute coaching so that busy managers can build stronger teams and get better results. He’s the author of The Coaching Habit*, a Wall Street Journal bestseller that’s been the #1 coaching book on Amazon since its release. Key Points If you become more coach-like, you’ll be able to have more impact without working as hard. Every culture is different, so they’ll require different systems. Focus less on performance appraisals and more on coaching conversations. There is a natural tension between the organization as a machine and the human beings who work there. Resources Mentioned The Truth & Lies of Performance Management report The Coaching Habit* by Michael Bungay Stanier Report Notes Download my highlights from The Truth & Lies of Performance Management in PDF format (free membership required). Related Episodes These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237) The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
July 9, 2018
Dave Stachowiak: Coaching for Leaders Dave shares relevant dialogue from recent interactions with Coaching for Leaders listeners. Key Points “The beginning of wisdom is the definition of terms.” -Socrates “You can have everything in life you want if you’ll just help enough other people get what they want.” -Zig Ziglar Leadership is where you are going. Management is how to get there. Mentoring should be a two-way street. The mentor should be getting as much insight and wisdom as the mentee. Real selling is providing solutions to problems and building relationships. At the root of every human conflict is unclear expectations. Bonus Audio How to Manage a Sales Organization Resources Mentioned Getting Things Done* by David Allen* Todoist Things OmniFocus LearnOmniFocus.com* Full Focus Planner Steve Jobs Stanford Commencement Address How I Became The Fresh Prince of Bel-Air Financial Intelligence* by Joe Knight The 100 Best Business Books of All Time* by Jack Covert, Todd Sattersten, and Sally Haldorson* Youtility* by Jay Baer Law 101* by Jay Feinman Let's Get Real or Let's Not Play* by Mahan Khalsa and Randy Illig The Coaching Habit* by Michael Bungay Stanier Dave’s GoodReads Dealstorming* by Tim Sanders (Bonus Audio) Related Episodes What Is Coaching and Why It’s Different From Other Development Tools (episode 4) To Sell is Human, with Daniel Pink (episode 84) Getting Things Done, with David Allen (episode 184) How to Create Team Guidelines, with Susan Gerke (episode 192) How to Make Deep Work Happen, with Cal Newport (episode 233) These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237) How to Succeed with Leadership and Management, with John Kotter (episode 249) The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) How to Actually Move Numbers, with Chris McChesney (episode 294) How to Lead Top-Line Growth, with Tim Sanders (episode 299) The Path to Start Leading Your Team, with John Piñeiro (episode 349) The Value of Coaching Certifications (MemberCast 5) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
July 2, 2018
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Questions Emily asked about how to deal with the overwhelming feeling of wanting to improve on everything at once that’s discussed on the show. Bartel asked about what he could do to keep his boss from stealing his ideas. Colin asked how he could develop and maintain a growth-oriented mindset without the formal support of his organization. Resources Mentioned Coaching for Leaders Academy FeedForward from Marshall Goldsmith Life Styles Inventory from Human Synergistics The Empowered Manager* by Peter Block Related Episodes Ideas Worth Stealing From Top Entrepreneurs, with Dorie Clark (episode 318) How to Deal with Opponents and Adversaries, with Peter Block (episode 328) Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337) Seven Steps to Landing Professional Development Funding (MemberCast 7) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
June 25, 2018
Mamie Kanfer Stewart: Momentum Mamie Kanfer Stewart is the founder and CEO of Meeteor, a global venture providing meeting management solutions. She’s the author along with Tai Tsao of the book Momentum: Creating Effective, Engaging, and Enjoyable Meetings*. Key Points Six reasons we have meetings: Connect Align Decide Ideate/Brainstorm Plan Produce Three kinds of people that are involved in a meeting are people who need to be: Consulted Informed Engaged Resources Mentioned Download the first chapter of Momentum The Modern Manager podcast Momentum: Creating Effective, Engaging, and Enjoyable Meetings* Book Notes Download my highlights from Momentum in PDF format (free membership required). Related Episodes How to Create Team Guidelines, with Susan Gerke (episode 192) How to Maximize Standing Meetings and More Questions, with Bonni Stachowiak (episode 212) The Way to Conduct One-on-Ones, with Zvi Band (episode 246) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
June 23, 2018
Jeff Phipps Jeff Phipps is the Managing Director and General Manager for ADP in the UK and Ireland. He’s used what he’s discovered from this podcast to deliver business results, not just in financial terms, but in significant improvements to associate engagement. Key Points Jeff’s three pillars of management: Have a lifelong journey of learning. Commit to diversity. Be clear about the role your business plays in society. Related Episodes Create Behavior That Lasts, with Marshall Goldsmith (episode 196) Start With Why, with Simon Sinek (episode 223) How to Make Deep Work Happen, with Cal Newport (episode 233) Turn Followers Into Leaders, with David Marquet (episode 241) How to Engage With Humor, with David Nihill (episode 245) How Women Make Stronger, Smarter Choices, with Therese Huston (episode 255) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
June 18, 2018
Jesse Mecham: You Need a Budget Jesse Mecham is the CEO and Founder of You Need A Budget* (YNAB). He’s on a mission to help people stop living paycheck to paycheck, get out of debt, and save more money. He recently released his book by the same name, You Need a Budget*, a Wall Street Journal Bestseller. Key Points Be as vigilant with your money as you are with your time. Constraints allow us to be creative. When your options are endless, you’re frozen. Most people’s monthly budgets underestimate actual long-term expenses. Your emergency fund should be for more than just things you forgot to plan for. Budgeting is about looking forward and actively adjusting. The Four Rules for Budgeting: Give Every Dollar a Job Embrace Your True Expense Roll With the Punches Age Your Money Bonus Audio Handling allowances with your kids Resources Mentioned You Need A Budget* (YNAB) A Beautiful Constraint* by Adam Morgan and Mark Barden* The Opposite of Spoiled* by Ron Lieber Book Notes Download my highlights from You Need A Budget in PDF format (free membership required). Related Episodes How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207) How to Manage Your Money, with Jill Schlesinger (episode 322) Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
June 11, 2018
Jody Wodrich: Corporate Budgeting Jody Wodrich is an executive leader in Southern California and has served his organization for over 20 years. On this episode, he shares some of the key leadership skills and considerations when creating an organizational budget. Key Points When budgeting, think about the big picture. Start off simple with the fixed and flexible expenses. Money is the foundation behind what you do, but people are the ones implementing them. Think about the people when making budgets. If you don’t budget your money, it will just seem to evaporate and you’ll have no idea where it went. Don’t just examine your budget once a year. Think about how closely you’re watching your money. Related Episodes Improve Your Financial Intelligence, with Joe Knight (episode 244) How to Benefit From Conflict, with Susan Gerke (episode 263) Negotiation Tactics for Results, with Kwame Christian (episode 311) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
June 4, 2018
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Questions Marcelo asked about how to navigate boundaries between personal and professional relationships. Martin asked for advice on handling defensiveness from an employee. Louise wanted our advice on negotiating a new position in her company — and potentially stepping away from leadership. Resources Mentioned Books by Edgar Shein* The Coaching Habit* by Michael Bungay Stanier Dan Pink’s 1-3-20 podcast Seth Godin’s Akimbo podcast Getting Things Done podcast NPR: Up First podcast Pod Save the People podcast Ear Hustle podcast Brains On podcast Related Episodes The Seven Steps You Follow To Delegate Work (episode 117) How to Manage Former Peers, with Tom Henschel (episode 257) The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 28, 2018
Daniel Goleman: Emotional Intelligence In 1995, Daniel Goleman published the blockbuster bestselling book Emotional Intelligence*, a book that now has more than 5 million copies in print worldwide in 40 different languages. He’s the author of a new series of primers for the competencies of emotional and social intelligence, titled Building Blocks of Emotional Intelligence* and he’s launching an emotional intelligence coaching certification. Key Points Emotional Intelligence has given us permission to talk about emotion in the workplace. Emotional Intelligence is about how well you can manage yourself. Self-awareness is fundamental. If you have a sense of your true strengths and weaknesses, you can have self-confidence that is based on reality. If you feel your emotions flaring up, pause and name what’s going on. That’ll allow the executive part of your brain to take back charge. Notice what your triggers are and intentionally avoid them. Self-awareness can give you insights into bad habits you might have as a leader. Resources Mentioned Emotional Intelligence Coaching Certification Building Blocks of Emotional Intelligence Primers* by Daniel Goleman, et al. What Makes a Leader: Why Emotional Intelligence Matters* by Daniel Goleman Emotional and Social Competence Inventory Book Notes Download my highlights from Emotional Self-Awareness in PDF format (free membership required). Related Episodes Create Behavior That Lasts, with Marshall Goldsmith (episode 196) The Choice for Compassion, with Edith Eger (episode 336) How to Leverage Your 360, with Tom Henschel (episode 341) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 21, 2018
Ken Coleman: One Question Ken Coleman is a Dave Ramsey personality and host of The Ken Coleman Show and the top-rated EntreLeadership Podcast. He’s also the author of One Question: Life-Changing Answers from Today’s Leading Voices*. Ken joined the Dave Ramsey team in 2014 and frequently guest hosts The Dave Ramsey Show, the third-ranked nationally syndicated talk radio show in America. Key Points The fear of the unknown scares us from changing careers. The fear of regret may outweigh other fears. Ask yourself who you most want to help and what problem you most want to solve. The sweet spot is when you use your top talent to perform your top passion. The safe decision is often not the smartest decision. Resources Mentioned The Ken Coleman Show EntreLeadership Podcast One Question: Life-Changing Answers from Today’s Leading Voices* by Ken Coleman Finding the Career That Fits You* The Ultimate Guide to Using Your Strengths to Get Hired* Related Episodes An Astronaut’s Guide To Life On Earth, with Chris Hadfield (episode 149) How to Know When to Move On (episode 175) How to Figure Out Your Career, with Scott Anthony Barlow (episode 259) The Benefit of Being a Rookie, with Liz Wiseman (episode 340) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 19, 2018
Beth Garrison: Shaping Development Beth Garrison is the senior consultant of Shaping Development and the owner of Operant Coffee. She is a board certified behavior analyst by training — and previously was the CEO of a non-profit services division. She’s in her second year of membership in the Coaching for Leaders Academy. Key Points When you create new boundaries, relationships can change. Once you’ve set boundaries, you can finally start to focus on the things you always wanted to. It’s a good thing to go outside of your direct network to work through tough problems. Flexibility is very important in today’s fast-paced world. Resources Beth Garrison on LinkedIn Getting Things Done* by David Allen The Power of Weak Connections, with David Burkus (episode 347) Pivot* by Jenny Blake Permission to Screw Up* by Kristen Hadeed The Five Temptations of a CEO* by Patrick Lencioni Walden Two* by B. F. Skinner Related Episodes Getting Things Done, with David Allen (episode 184) How to Get the Ideal Team Player, with Patrick Lencioni (episode 301) Your Permission to Fail, with Kristen Hadeed (episode 338) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 14, 2018
Ginger Hardage: Unstoppable Cultures Ginger Hardage is the former senior vice president of culture at Southwest Airlines. She led a team responsible for building and sustaining the organization’s legendary culture and communications enterprise, resulting in 23 consecutive years on Fortune’s list of Top 10 Most Admired Companies in the World. Key Points Three Characteristics of an Unstoppable Culture: Putting people first Constantly nourishing your culture Sharing stories relentlessly Cultures don’t happen accidentally — they have to be managed. Start with your company values and then hire for those values. Use peers to help select and interview candidates. If the leadership team is not fully engaged, employees will be able to tell. Capture customer stories and share them with your employees. Set your company vision and expectations, but don’t prescribe how you employees must go about doing it. Resources Mentioned Hire Tough Manage Easy* by Mel Kleiman Unstoppable Cultures Unstoppable Cultures Fellowship Exuberant Dancing Airport Employee Will Instantly Make Your Day More Enjoyable How Southwest Airlines Uses Emotional Storytelling To Connect With Its Customers Turn the Ship Around* by David Marquet Related Episodes Turn Followers Into Leaders, with David Marquet (episode 241) How to Get the Ideal Team Player, with Patrick Lencioni (episode 301) The Way to Capture the Power of Moments, with Chip Heath (episode 329) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 12, 2018
John Piñeiro John Piñeiro is a regional sales director for a bio-pharmaceutical company in United States. He’s a longtime Coaching for Leaders listener. John’s training plan to start leading your team: How to Create Team Guidelines, with Susan Gerke (episode 192) How to Steal the Show, with Michael Port (episode 219) Start With Why, with Simon Sinek (episode 223) How to Manage Former Peers, with Tom Henschel (episode 257) How to Actually Move Numbers, with Chris McChesney (episode 294) Resources Eager Sellers and Stony Buyers The 4 Disciplines of Execution* by Chris McChesney, Sean Covey, and Jim Huling Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 7, 2018
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Questions Emily asked about strategies for growing her career while planning for a future family. Patrick asked our advice on how to communicate effectively when multiple cultures are represented in the room. Scott wondered about the best ways to transition to leading an accounting team, without having that expertise himself. Jennifer asked how she could move up into an executive position. Brian wanted to know what he could do to prevent managers from venting to their employees. Resources Mentioned Mind the (Wage) Gap from HBR Women at Work slide:ology: The Art and Science of Creating Great Presentations* by Nancy Duarte Presentation Zen: Simple Ideas on Presentation Design and Delivery* by Garr Reynolds Slidedocs Slideuments So Good They Can’t Ignore You* by Cal Newport Related Episodes How to Listen When Someone Is Venting, with Mark Goulston (episode 91) How to Make Deep Work Happen, with Cal Newport (episode 233) How to Influence Cross-Culturally, with Erin Meyer (episode 286) Notice and Change Dysfunctional Culture, with Jonathan Raymond (episode 327) The Path to Start Leading Your Team, with John Piñeiro (episode 349) How to Create a Team Vision (MemberCast 4) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
April 30, 2018
David Burkus: Friend of a Friend David Burkus is a best-selling author, a sought-after speaker, and an associate professor of leadership and innovation at Oral Roberts University. His TED talk has been viewed over 1.8 million times, he is a regular contributor to Harvard Business Review, and he’s now listed on Thinkers50. He’s just released his new book, Friend of a Friend*. Key Points Networking should not just be about meeting total strangers. Constantly providing value to your network doesn’t mean you have to be close friends with everyone. It’s impossible to maintain close ties with everyone in your network. Don’t just rely on close connections, because they’re likely in the same circles as you. Weak ties are more likely to provide valuable information. When networking, it’s fine to start with your close connections to warm up, but you can’t stop there. Don’t let your connections get too dormant — regularly engage with them. Follow people on social media to know what’s going on in their lives, and then send them a personal message. Make your inner circle diverse to be sure you’re getting the wide-ranging insight you need. A diverse network will give you information you wouldn’t otherwise have. Resources Mentioned Friend of a Friend* by David Burkus How To Give and Get The Introductions That Will Transform Your Life and Your Career Book Notes Download my highlights from Friend of a Friend in PDF format (free membership required). Related Episodes How Superbosses Master the Flow of Talent, with Sydney Finkelstein (episode 236) New Management Practices of Leading Organizations, with David Burkus (episode 253) How to Deal With the Diminishers, with Liz Wiseman (episode 305) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
April 23, 2018
Robbie Samuels: Croissants vs. Bagels Robbie Samuels has been recognized as a networking expert by Inc. and Lifehacker, and is the author of Croissants vs. Bagels: Strategic, Effective, and Inclusive Networking at Conferences.* He’s a member of the National Speakers Association and has been speaking on the topic of inclusive networking for over a decade. He also hosts the On the Schmooze podcast. Key Points If you’re brand new to a conference, scan the floor and look for welcoming people. If you don’t see anyone, get in a line somewhere to meet people. If you’re a regular at the conference, think of yourself as a host. A lot of networking success is about preparation. When you go into a session early, don’t just hop on your phone. Talk to people. When a line forms to talk to a speaker, work the line. It’s a great opportunity for networking. Organizing a networking event at a conference is a great way to meet people. Resources Mentioned 10 Tips for Conference Connections Croissants vs. Bagels* by Robbie Samuels Contactually Quiet* by Susan Cain Book Notes Download my highlights from Croissants vs. Bagels in PDF format (free membership required). Related Episodes The Secret To Success At Conferences, with Charles Max Wood (episode 73) Get ROI From Professional Associations, with John Corcoran (episode 209) Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
April 16, 2018
Cameron Herold: Vivid Vision Cameron Herold is the founder of the COO Alliance and the author of several books including Meetings Suck* and The Miracle Morning for Entrepreneurs*, co-authored with Hal Elrod. His new book is Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future*. Key Points If you don’t have a good idea of where you want to be going, opportunities could pull you away from what you should be doing. When you’re clear on your direction, you’ll be able to say yes to the right opportunities and no to the wrong opportunities. Most leaders have a vision but they just don’t communicate it clearly. A Vivid Vision is a 4-5 page statement, written in the present tense, about where you see your company in three years. Create a vivid vision for the whole company and individual ones for each business area. Dream up what you’re looking to build and then put together the team and resources to help you do it. Just focus on what you want to do, don’t worry about how you’re going to do it. Resources Mentioned Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future* by Cameron Herold The Miracle Morning for Entrepreneurs* by Hal Elrod and Cameron Herold Book Notes Download my highlights from Vivid Vision in PDF format (free membership required). Related Episodes Start With Why, with Simon Sinek (episode 223) How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224) Ignite Change Through Storytelling, with Nancy Duarte and Patti Sanchez (episode 268) How to Create a Team Vision (MemberCast 4) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
April 9, 2018
Celeste Headlee: We Need to Talk Celeste Headlee is an award-winning journalist who has appeared on NPR, PBS World, PRI, CNN, BBC and other international networks. She hosts a daily talk show called “On Second Thought” for Georgia Public Broadcasting in Atlanta. She’s the author of the book We Need to Talk: How to Have Conversations That Matter*. Key Points Dysfunctional conversations (especially about politics) are nothing new. What is new is how virtually every decision we make has been politicized. When in a conversation, let go of the burden of trying to convince someone of something. Listen to someone to hear their perspective rather than only waiting to hear what they say just so you can refute it. When you’re trying to take in information, you cannot also be holding an agenda. If you don’t know an answer, don’t try to hide it. Just say, “I don’t know, but I’ll find out.” People have less empathy towards others than they used to. It’s possible to find something in common with almost anyone if you ask a few questions. Resources Mentioned We Need to Talk: How to Have Conversations That Matter* by Celeste Headlee 10 Ways to Have a Better Conversation (Celeste’s TED talk) Don’t Find a Job, Find a Mission Help Make America Talk Again Book Notes Download my highlights from We Need to Talk in PDF format (free membership required). Related Episodes How to Know What to Ask, with Andrew Warner (episode 198) Use Power for Good and Not Evil, with Dacher Keltner (episode 254) How to Increase Your Conversational Intelligence, with with Judith Glaser (episode 271) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
April 2, 2018
Jordan Harbinger: The Jordan Harbinger Show Jordan Harbinger is the critically acclaimed host of The Jordan Harbinger Show. He interviews legendary musicians to intelligence operatives, iconoclastic writers to visionary change-makers. Then he deconstructs the playbooks of the most successful people and challenges his audience to use those insights in their own lives. Key Points Leaders must be advocates for their team. Charming a superior is typically only good for short-term gains, whereas advocating for your team will lay a foundation for future success. Research people you’re nervous about meeting, and the more you learn, the more you’ll begin to see they’re just normal people. If you’re running a meeting, people want you to set the agenda and control the flow. When there is a power distance, do whatever you can to make the distance feel smaller. Research the person you’re going to meet with and find something you have in common. This is a way to reach out to them and make you stand out. Resources Mentioned The Jordan Harbinger Show Related Episodes How to Listen When Someone Is Venting, with Mark Goulston (episode 91) Eight Ways To Use Power For Good (episode 154) Use Power for Good and Not Evil, with Dacher Keltner (episode 254) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
March 26, 2018
Brenda Bernstein: How to Write a KILLER LinkedIn Profile Brenda Bernstein is the Founder and Senior Editor at The Essay Expert and the author of How to Write a KILLER LinkedIn Profile*, a book that held the #1 best-seller spot in Amazon’s business writing skills list for 2 years. Key Points When you connect with someone, personalize the message. Alumni are a great resource for connections. Write useful and educational articles and share them in LinkedIn groups. LinkedIn has a very high ranking in Google, so your profile might be the first thing that shows up in search results. Recruiters often look at people’s profiles to determine how much they contribute to the community. If people connect with you on LinkedIn, you can also offer to them to join your newsletter. LinkedIn is a social network, not just a place to put up your resume and never look at it again. Resources Mentioned How to Write a KILLER LinkedIn Profile…And 18 Mistakes to Avoid* by Brenda Bernstein How to Write a Stellar Executive Resume: 50 Tips to Reaching Your Job Target* by Brenda Bernstein Book Notes Download my highlights from How to Write a KILLER LinkedIn Profile in PDF format (free membership required). Related Episodes How to Start a Conversation With Anyone, with Mark Sieverkropp (episode 177) How to Ask for Career Help, with Larry Braman (episode 269) How to Vastly Improve Your LinkedIn Profile, with Brenda Bernstein (episode 285) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
March 19, 2018
Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. In this conversation, Tom shares the strategies he uses to help executive leaders benefit from 360 degree feedback. You will discover the right mindset to enter into, effective ways to process 360 degree feedback, and what to do going forward. Key Points A 360 gives you feedback from people above you, your peers, and people below you. 360s can be career transformative. A 360 almost always goes alongside coaching. 360s are not a performance management tool. If 360s are not done well, they can become dangerous and people are very cautious giving real feedback. Don’t try to figure out who said what. Instead, focus on the overall themes. The results of a 360 generally should not be totally new information for receivers. They’ve probably already heard the feedback before. Bonus Audio How to select your 360 raters A few of Tom’s best 360 stories Resources Mentioned DiSC Inventory Meyers-Briggs Indicator StrengthsFinder Related Episodes Three Steps to Soliciting Feedback, with Tom Henschel (episode 107) How to Improve Your Coaching Skills, with Tom Henschel (episode 190) How to Grow Your Professional Network, with Tom Henschel (episode 279) Executive Presence With Your Elevator Speech, with Tom Henschel (episode 316) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
March 12, 2018
Liz Wiseman: Rookie Smarts Liz Wiseman is listed on the Thinkers50 ranking and named as one of the top 10 leadership thinkers in the world and recipient of the 2016 ATD Champion of Talent Award. She is the author of three best-selling books, including Multipliers* and Rookie Smarts*. Key Points When we’re outside of our area of expertise, we have a leaner’s advantage that helps us think outside the box. When veterans look at tough situations, they look inside. Rookies look to the outside, which often makes them more flexible and creative. It’s more critical to be able to access what’s in other people’s heads than to keep everything in your own. In today’s fast-paced world, we’re constantly doing things that have no precedent. In this environment, it’s better to be a quick learner than to try to know everything. When we make mistakes but admit and then fix them, we end up with even happier customers and stakeholders. It’s good for you to say yes to things you don’t totally know how to do because it keeps you in a healthy rookie mindset. Resources Mentioned Living and Working With Child-like Wonder (Liz’s TED talk) Rookie Smarts* by Liz Wiseman Multipliers* by Liz Wiseman Book Notes Download my highlights from Rookie Smarts in PDF format (free membership required). Related Episodes How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143) How to Manage Former Peers, with Tom Henschel (episode 257) How to Lead Part-Time Staff, with Chris Deferio (episode 289) How to Deal With the Diminishers, with Liz Wiseman (episode 305) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
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