Before you start using a new tool, make sure that you aren't optimizing the trees and forgetting the forest.
Read the transcript at https://www.quickanddirtytips.com/productivity/time-management/its-not-about-the-tool-its-about-the-workflow 
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494 - How to Improve Communication by Text (and Texting)

Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.