tspp #177- WDW Communications Pt. 2 w/ Zanolla & Kober 9/22/11
Published September 23, 2011
63 min
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    Instructor of Communication for Western Illinois University, David Zanolla, returns to the SPDR to discuss more on his collegiate course on Walt Disney World and the key communications that are used in the resort.  J. Jeff Kober (President of Performance Journeys & CEO of  World Class Benchmarking) also returns to join Doug Barnes and Brent Young for discussion on the importance of communications in business practice.  Enjoy!

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    Registration for Disney World Communication Culture

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    David Zanolla’s Bio

    Western Illinois University

    Disney Dispatch

    Performance Journeys

    Disney At Work

    Mouse Planet: J Kober

    Lead With Your Customer

    Wonderful World of Customer Service at Disney

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