There's a fine line between pushy and pushover. In this toolbox episode, we learn 10 ways to maintain resolve and stay high value in personal and professional conflict situations. "Let us never negotiate out of fear. But let us never fear to negotiate." -John F. Kennedy The Cheat Sheet: Avoiding conflict only delays its resolution. High value conflict resolution seeks a win/win. Discover the three criteria for effective negotiation. Learn 10 ways to maintain high value in conflict resolution. Know the difference between lens and empathy. And so much more... Full show notes at https://theartofcharm.com/podcast-episodes/aoc-toolbox-high-value-conflict-resolution-episode-697/ Acuity Scheduling is your online assistant, working 24/7 to fill your schedule. The AoC family can go to AcuityScheduling.com/AOC to get 45-days free -- that's over three times as long as the standard trial! With pain-free invoicing, FreshBooks helps entrepreneurs and freelancers save time and avoid a lot of the stress that comes with running a small business. Try a month of unrestricted use for free here (no credit card required)! Enter ART OF CHARM in the How You Heard About Us section. HELP US SPREAD THE WORD! If you dig the show, please subscribe in iTunes and write us a review! This is what helps us stand out from the crowd and help people find the credible advice they need. Review the show in iTunes! We rely on it! http://www.theartofcharm.com/mobilereview Stay Charming!