Navigating Change: How to Embrace and Harness It The healthcare industry is going through a period of rapid growth and change. Workforce shortages, AI implementations, innovative technologies, changes to workflows, and more are stirring up the waters. Russ Branzell, President & CEO of CHIME, quizzes Mark Burgess, President of AGFA HealthCare, NA, on how he and his organization are adapting to this period of uncertainty. Mark shares over 25 years of insights on how to embrace change, achieve success, and ultimately get where you need to go. “You can embrace change, or you can resist it. You need to have a model. It’s very important for people to understand their role during change. And it’s important for you to have the right mindset. You need to know where you’re starting from and where you’re trying to go. There will be deviations from the flight plan on the way, but you need to remain focused on the destination." Listen now for more insightful tips from Mark on traversing the current healthcare IT’s ever-changing landscape, how to lead and develop people, and “how to start with the end in mind”.

Can compassion relieve burnout? Is the healthcare professional’s cup half empty, half full, or refillable? Can AI help doctors return to better quality patient care?   Russ Branzell, CHIME’s President and CEO, welcomes Anthony Mazzarelli, MD, JD, MBE, Co-President and CEO, Cooper University Health Care, to CHIME’s newest Trailblazers podcast. Dr. Mzzarelli is the author of two books related to compassionate healthcare, Compassionomics: The Revolutionary Evidence that Caring Makes a Difference as well as Wonder Drug.   Together, they unpack “compassionomics”, the data behind this practice, and how it can truly revolutionize the healthcare industry as well as the world. They discuss the importance of connecting with others and being “other-focused” rather than self-focused. They agree that compassion is good medicine, not a “side dish” as it can be taught in medical school. Listen now to learn more about incorporating true compassion into healthcare and the benefits that result.

The experience of participating in a CHIME Boot Camp is unlike any other educational experience. The people and lifelong connections make it exceptional. Join Russ Branzell, CHIME’s President and CEO, as he interviews two brand new CIO Boot Camp graduates: Mike Mosquito, SVP, Digital Strategy & Innovation, Northeast Georgia Health System, and Maureen Nylin, Portfolio Manager at Oracle Corporation (Clinical Nursing Informatics Specialist). During the episode, both Mike and Maureen share their thoughts on their experience attending the CHIME Boot Camp program in a classroom of 50+ colleagues they know and respect. Russ also picks their brains on industry trending hot topics: AI and telemedicine. PLUS, stay tuned after Russ wraps the podcast episode for a special surprise announcement! You don't want to miss it!

Join two seasoned healthcare experts as they delve into the hottest topics in the industry today—AI, machine learning, workforce strategies, cybersecurity, and the crucial value of connections and communication.   Russ welcomes Ed Ricks, Managing Director at Baker Tilly, to the podcast booth to discuss pressing healthcare workforce challenges and how organizations can achieve more with fewer resources. Ed sheds light on the myriad ways AI and automation tools enhance the quality of care provided by healthcare workers. Learn from Ed's experiences as a former CIO (plus find out the ONE thing he does NOT miss), how he stays abreast of industry changes (with a nod to CHIME), and why he emphasizes the significance of business models for healthcare organizations' success. Don't miss out—listen in for valuable insights now!

When most of us think of AI, we envision automation, robotics, virtual assistance, and more. However, in today's episode, Russ Branzell, CEO and President of CHIME, engages in a compelling conversation with Dr. Shafiq Rab, MD, LCHIME, FCHIME, CHCIO, EVP, Chief Digital Officer and System Chief Information Officer at Tufts Medicine, to explore his unique perspective—the human side of AI. Dr. Rab, honored as the CHIME 2024 CIO of the Year, challenges the traditional perception of AI as a mere automation tool and instead refers to it as "the fourth window of humanity." Join Russ and Dr. Rab as they explore the uncharted territories of AI together, contemplating its profound impact on patient care, addressing biases, and facilitating continuous monitoring to reshape healthcare with a human touch. As a visionary leader, technology evangelist, and former Chairman of the Board of Trustees of CHIME, Dr. Rab draws upon his track record of transformative leadership and deep digital health expertise to offer insights into a future where AI redefines the intersection of innovation and compassionate healthcare delivery.

ScaleHealth Workforce Challenge Showcase at CHIME23 Fall Forum. The event in which Keith Fraidenburg and Taylor McPartland explain the Challenge Series and introduce the finalists and honorees of the Workforce Challenge.

Imagine a future where 95% of the administrative tasks nurses handle are automated. According to CHIME's President & CEO Russ Branzell, this future is not so distant—he predicts it will be a reality in as little as five years. On today's Leader to Leader podcast episode, Russ is joined by two leaders from the prestigious Cook Children's team, Charity Darnell, Vice President and Chief Clinical Informatics Officer, and CHIME’s 2023 CIO of the Year, Theresa Meadows, who weigh in on this bold vision. They also provide their own insights on how emerging technology will be leveraged in the future to reduce nursing burdens and ultimately drive better clinical outcomes for patients. During this insightful episode, Charity and Theresa offer a glimpse into the innovative strategies Cook Children's is adopting and exploring to address nursing shortages and combat burnout, aiming to enhance overall experiences for providers and patients alike. From virtual assistants to ambient listening, they outline opportunities for leveraging emerging technology to decrease the operational burden on nurses and improve communication pathways. The conversation also delves into the significant role that mentoring and ensuring alignment between IT and operations plays in an organization's ability to effectively address the challenges posed by the nursing shortage. Join us as we unravel the future of healthcare and how emerging technology, in the hands of forward-thinking leaders, has the power to revolutionize patient care and nurse well-being.

With critical workforce shortages rampant, how can digital health leaders reduce burnout of their teams? Can leaders help their teams be productive but also satisfied in their work? Is it possible to teach the workforce to prioritize their mental health and well-being?   This week’s unique CHIMECast episode focuses on the human side of healthcare. You don’t want to miss out on this podcast featuring CHIME23 Fall Forum keynote speaker, Jennifer Moss. She’s an award-winning writer, an internationally acclaimed keynote speaker, a leading voice in workforce well-being, and she’s here to share profound insights and practical tips on how you and your team can stay healthy and happy in the workplace.   Listen now as Russ Branzell, CEO & President of CHIME, obtains a sneak preview of Jennifer’s valuable advice on workforce wellness—don’t forget to take in her highly anticipated keynote address at CHIME23 Fall Forum in Phoenix, Arizona in just TWO short weeks!

Data, analytics, and AI continue to be hot topics in healthcare, with digital health leaders scrambling to make use of new AI technology and the vast stores of data being collected in healthcare. How do we extract meaning from data? Can we use AI to help us with that? Once we derive meaning from the data, how can we use it to improve patient outcomes, experiences, and costs?   This is what Phillips is focused on and these are the questions that Dr. Shez Partovi, Chief Innovation & Strategy Officer, Enterprise Informatics, Chief Business Leader at Phillips and Russ Branzell, President & CEO of CHIME discuss. Gain valuable insights into the world of data, analytics, and AI from the perspective of a leader in innovation at Phillips by listening to this podcast episode.   “There is real opportunity, it’s tangible and real for taking clinical data…and extracting meaning so that you can predict things, intervene earlier, improve quality of care, at a reduced cost, with better human experience.”  - Dr. Shez Partovi

Digital health leaders have many different titles and responsibilities, but their roles, skills, and goals are always intended to improve their organizations, patient satisfaction and outcomes, and healthcare as a whole. Russ Branzell, CHIME President & CEO, sat down with Stacy Rasmussen, Vice President, IS Business Relationship Management, Planning, and Growth, UW Health, at the Healthtech Leader 3.0 event at the Cleveland Clinic. Together, they explored the following questions: What is business relationship management and how is it helpful for an organization? What are some positives and negatives that followed Covid? How should digital health leaders approach AI? Explore these topics alongside Russ and Stacy by listening to this week’s Digital Health Leaders podcast episode.