The Ops Authority
The Ops Authority
Natalie Gingrich
You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers). If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.
236. A Fulfilling Career Journey Because of the DOO Certification with Martina Douglas
Are you ready for a fulfilling career? In today’s episode, I have Martina Douglas on sharing more about her journey through the DOO certification. We dive into how she made the leap into the DOO certification and how it has had a profound effect on her career. She shares more about what the DOO certification looked like for her and her success in the program. If you are on the fence about joining the DOO certification program, check out Martina’s episode! It’s time for you to have a fulfilling career that you love too! For full show notes visit www.theopsauthority.com/podcast/236 Other Ways to Connect with Me: Private Facebook Community Facebook Page Instagram Brought to you by the HubSpot Podcast Network
Jan 24
50 min
235. Strategic Leadership in Government Contracting: Stephanie Marquardt's DOO Certification Journey
In this DOO success story, I chatted with Stephanie Marquardt, the founder and CEO of Continuous Synergy LLC. We talked more about the work that she does with government contracting and the importance of operations, systems, and processes. Stephanie shares her personal journey with the DOO certification program and how it has been beneficial to her own business. We also chatted more about the importance of having support and structure in small teams. Operators are important for all businesses, and I hope this episode is a reminder for you today! For full show notes visit www.theopsauthority.com/podcast/235 Other Ways to Connect with Me: Private Facebook Community Facebook Page Instagram Brought to you by the HubSpot Podcast Network
Jan 17
35 min
234. How to Walk Away from Work as a Part of Your Uplevel
It can be a tough decision to walk away from current work that no longer aligns with your personal and professional growth. On today’s episode, I want you to shift your perspective to think about it as part of your uplevel. It’s important to uplevel in your career and sometimes that means walking away from current work. I share insights on assessing your client relationships and offers and encourage you to join my Implementation Escape Plan to learn more. I give you advice on exiting relationships while still maintaining professionalism. I also offer advice on pursuing work that resonates with your values. Remember, if the work no longer aligns with your mission, vision, and values, it’s time to walk away!   For full show notes visit www.theopsauthority.com/podcast/234   Other Ways to Connect with Me: Private Facebook Community Facebook Page Instagram Brought to you by the HubSpot Podcast Network
Jan 10
27 min
233. Revolutionize Your Thought Leadership to Flow and Innovate with Dr. Julia Colangelo
Happy New Year! In this first episode of the year, I have Dr. Julia Colangelo, award-winning educator and researcher who specializes in flow and mindfulness, on the show today! Dr. Julia shares her expertise on how to achieve a state of flow for optimal performance. We talk more about the importance of adaptability, effective communication, and embracing our imperfections. I hope this episode encourages you to tap into your own flow and appreciate your unique gifts as we start a new year. Let’s make this year a year of growth, joy, and fulfillment! For full show notes visit www.theopsauthority.com/podcast/233 Other Ways to Connect with Me: Private Facebook Community Facebook Page Instagram Brought to you by the HubSpot Podcast Network
Jan 3
49 min
232: 2023 Year in Review
What has been happening at The Ops Authority in 2023? Find out in this fun behind-the-scenes year in review episode. We are wrapping up 2023 by looking at my business and sharing my review. I do this behind the scenes episode each year because I really value transparency with those who support me! For full show notes visit theopsauthority.com/podcast/232.   Other Ways to Connect with Me: Private Facebook Community Facebook Page Instagram Brought to you by the HubSpot Podcast Network
Dec 27, 2023
22 min
231: 2024 State of the Union for Service Providers - Part 2
What are the business trends that we see as we head into 2024?  Today we are continuing our discussion of the State of the Union for service providers. Make sure to check out last episode's discussion for Part 1.  For the past two years, I have gathered together some amazing peers who have a heart for service, and we come together to do a state of the union address. Today's episode is all about looking forward to 2024. We will share our thoughts on what is on the horizon, and what trends are ahead so we can create strategies and plans for moving forward.  My goal is to help you see what is possible for the new year! For full show notes, visit theopsauthority.com/podcast/231.   Other Ways to Connect with Me: Private Facebook Community Facebook Page Instagram Brought to you by the HubSpot Podcast Network
Dec 20, 2023
1 hr 3 min
230: 2024 State of the Union for Service Providers - Part 1
What are the business trends that we see as we head into 2024? For the past two years, I have gathered together some amazing peers who have a heart for service, and we come together to do a state of the union address. This gives me the awesome opportunity to gather bigger perspectives, and when we come together there is always learning, growth and innovation. It is our time to bring together some collective thoughts for you. In today's podcast we are going to focus on 2023, what worked and what opportunities we have as service providers. I have invited six of my peers who are all educators of service providers of varying specialties. We also all represent different business models and this is just a varied perspective as we look back at the year.  For full show notes visit theopsauthority.com/podcast/230.   Other Ways to Connect with Me: Private Facebook Community Facebook Page Instagram   Brought to you by the HubSpot Podcast Network  
Dec 13, 2023
1 hr 5 min
229: What's the Difference in an OBM and a DOO?
Are you unsure about the differences between the certifications of an Online Business Manager (OBM) and a Director of Operations (DOO)?  We are diving into this very popular question: “What is the main difference between an Online Business Manager and a Director of Operations?  You are not only getting my perspective, but five other people's perspectives in this unique episode. This is part of a new mini series for anyone who is an OBM, or has similar questions  Check out the full series and make sure to subscribe at obmtodoo.com.  For full show notes visit theopsauthority.com/podcast/229.   Other Ways to Connect with Me: Private Facebook Community Facebook Page Instagram   Brought to you by the HubSpot Podcast Network  
Dec 6, 2023
12 min
228: Creating Operational Profit with Danielle Hendon
How confident do you feel in your ability to parse financials and analyze profit? Today my friend Danielle Hendon joins us to talk about operational profit. We are both big proponents of creating operational profit for two reasons:  The more profit a business has, the more enjoyable it is and the longer the business is able to survive and thrive As a service provider you have the ability to drive the operational profit inside a business Danielle will share her financial framework on how we can be a driver of change in a business. For full show notes visit theopsauthority.com/podcast/228.     Other Ways to Connect with Me: Private Facebook Community Facebook Page Instagram Brought to you by the HubSpot Podcast Network
Nov 29, 2023
33 min
227: Creating a Career Path as an Operator
Do you know what level of service you provide in the hierarchy of operations?  Most of us are meant for something more, and it is so easy to take the path of least resistance because we desire safety and security. Unfortunately that keeps you in the past version of yourself.  My personal mission at The Ops Authority is to help women step into their next best self, and break patterns so we can continue to grow and elevate. I want to keep you moving forward, and make sure you have a development plan. You want to make sure you are evolving and using your innate gifts and natural skills so you can operate from a place of ease. For full show notes visit theopsauthority.com/podcast/227.   Other Ways to Connect with Me: Private Facebook Community Facebook Page Instagram Brought to you by the HubSpot Podcast Network  
Nov 22, 2023
27 min
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