Brandon Voss is the Director of Operations & Training for The Black Swan Group. Raised in New Jersey, his background consists of tough life lessons learned in the city - and the contrasting experiences with his father’s family in the midwest. His role with the BSG consists of wearing many hats, but specifically he works in content creation, sales, handles financials, plus works in coaching.

Currently the Black Swan Group focuses on negotiation and communication coaching, plus keynote speaking, as well as running a few virtual courses.
Brandon shares that he’s always been a people person: he loves to meet people, and talk about communication challenges. He would have (initially) said his purpose was in-line with his father’s, teaching people to “deal with bullies”, but it goes beyond that. Brandon loves helping people who are sick of struggling with the same hurdle, or sick of getting “beat up” in situations where they could take a powerful position.

BIG TAKE-AWAYS:

1. Business dealings run on emotion, not just logic
2. Communication is key. Skilled communication changes your life
3. Good communication takes practice and training
4. The Rule of Threes: Page 177 - 178 (Never Split the Difference)

RECOMMENDED BOOKS:

1. Never Split the Difference - Chris Voss
2. Getting More - Stuart Diamond
3. Ego, Authority, Failure - Derek Gaunt

**Links: **

• www.Blackswanltd.com
• Newsletter, Text: FBIEMPATHY to 22828 to sign up

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